We performed a comparison between Basecamp and Jira based on real PeerSpot user reviews.
Find out in this report how the two Project Management Software solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The ability to network informally is great for communicating with colleagues."
"The ease of use is valuable."
"I'm working in the IT department, and the ticketing system is the most important service for us. We are also using some automation add-ons. It a very good product for handling tickets and tasks and managing processes. It is also very useful and easy to use."
"It is very configurable, and we can do whatever we want. Jira dashboards are also good, and we use them extensively. We also use the tracking mechanism extensively."
"I think one of the most powerful features in Jira is the customization of fields and workflow."
"I enjoy working with (and can recommend) Jira for a number of reasons. The best features are that it is friendly and provides good visibility. It's to the point and very effective."
"In our organization, we use Jira for project management and usually use the Scrum project type. We might adjust the workflows and stages to better suit our needs, but we mostly use the default functionalities it offers to manage our projects."
"This product provides you a good view of the status of your projects."
"The most valuable feature of Jira is the reporting feature, which allows us to track our team's tasks."
"A most valuable feature involves the ability to customize the entries and to update them quickly."
"The product isn't easy to use. It's not very intuitive."
"The solution could be more user-friendly."
"The release of a MailServer feature within Jira would be beneficial."
"Sometimes it takes time to load the data."
"We have gone through several version changes and some of those changes have not been intuitive. There was a learning curve and we had some complaints internally about the changes, such as the new interface."
"Jira could provide more insight into sprints such as how did we perform in the last sprint compared to other sprints. It would be helpful to have metrics and a dashboard feature for others to see."
"One major issue that I, and even our business stakeholders, have noticed is related to Epic Link. When Epic Link's background color is a dark color, it effectively becomes unreadable. I wish there was a way for us to change the text color of Epic Link in the Issue Navigator view."
"I manage the progress of the stories in an Excel chart with dates on work progress or thing to do. I don't like the progress or the stage changing from the stories in Jira."
"The only thing that JIRA doesn't for us is release management in a way that I can create a list of versions easily."
"The reporting part is a little bit difficult for me. It is not so easy. There should be a simpler way to track the efforts of our team. For example, in an Excel sheet, there is a feature for filtering. It would be much better if we can use something like that. Currently, for a complex query, we need to use Jira Query Language. Using Jira Query Language every time is not efficient for me."
Basecamp is ranked 22nd in Project Management Software with 3 reviews while Jira is ranked 4th in Project Management Software with 266 reviews. Basecamp is rated 7.6, while Jira is rated 8.2. The top reviewer of Basecamp writes "Easy to navigate and good for communications but needs better documentation". On the other hand, the top reviewer of Jira writes "A great centralized tool that has a good agile framework and is useful for day-to-day planning, task management, and work log efficacy". Basecamp is most compared with Planview Portfolios, whereas Jira is most compared with Microsoft Azure DevOps, IBM Rational DOORS, OpenText ALM Octane, Rally Software and Polarion ALM. See our Basecamp vs. Jira report.
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