We performed a comparison between BigFix and ManageEngine Patch Manager Plus based on real PeerSpot user reviews.
Find out in this report how the two Patch Management solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."We are able to use BigFix through API connections to automate and reduce resources and time. The product's been great for us. It's increased the security posture ten-fold and it's increased our visibility across our endpoints enormously."
"Desktop patching is the most valuable feature, because with servers, we have complete control over them, and we can simply push patches to the servers."
"BigFix technical support is good."
"It's enabled us to have a highly successful endpoint patching program for the past decade. It's been enormously successful there. It's also become a core part of many of our business processes, from compliance monitoring of endpoints, encryption management, key escrow, and local administrator password escrow. It's built into our inventory. It's very much everywhere."
"BigFix has always been easier to use when managing servers, especially when you deal with so many servers. We have 7,000. That's a lot of services to manage, and it's convenient to patch them all at once."
"Patch Management for a variety of operating systems makes it valuable as we can rely on a single tool for obtaining patch compliance of the entire compute infrastructure."
"It is pretty secure, and it gives extensive vulnerability features as compared to other applications. It supports multiple languages, and the security checks are pretty high as compared to other tools in the market."
"The patch management and the BigFix Inventory have been the most valuable features."
"The solution's technical support is top-notch. Whenever I have a question, they get back to me immediately, which is probably one of the best features of the solution's technical support."
"You can create remote sessions for client systems."
"The most valuable features are patch management and mobile device management."
"ManageEngine Patch Manager Plus covers almost all my end devices, and I can easily look over my device's hardware status."
"The ability to deploy patches seamlessly is the solution's most valuable aspect. It allows us to not only deploy patches but to monitor the deployment of those patches."
"ManageEngine Patch Manager Plus is lightweight and has a remote push feature that helps me manage several main sites and subsites."
"Scalability-wise, I rate the solution a ten out of ten."
"The fetch repository is a good feature."
"The remote software installation could be better."
"The new EDR (Endpoint Detection and Response) feature, Detect, is new and still needs a few updates."
"The tool should be more friendly in terms of Web UI and should be having better vulnerability scanning mechanisms so a third-party application is not required to fulfill that aspect."
"We would like to see a different license plan, e.g. to include features from lifecycle with Patch Management, as an example."
"In order to derive maximum benefit from BigFix, it is essential that we configure all of its features and implement them effectively. If the automation could be improved we would be able to mitigate the risks associated with zero-day threats."
"IBM has not focused on the Web Reports capabilities."
"Maybe the online help could be improved. It'd be nice if you would have a lot more phrases and keywords that you could search for and find answers with the help."
"The stability is generally pretty good. The one thing that we came across is the battle between load on endpoints and load on our servers and relays versus how quickly, effectively and reliably actions can be taken. I'd like to not have to take an action on a system while I'm working with someone and then have to say whether something will happen between five seconds or thirty minutes from that point."
"The user interface of ManageEngine Patch Manager Plus needs to be made more user-friendly, simplified, and less complicated."
"The only area for improvement in ManageEngine Patch Manager Plus, which I noticed, is the reporting."
"I find the user interface a little bit intimidating and not very appealing."
"The agent can be a bit more intelligent."
"ManageEngine Patch Manager Plus needs to improve speed."
"The solution's UI is an area that requires improvement."
"The solution's initial setup is not straightforward, and we have to customize it with our relevant features."
"There are limitations to this solution when we are working with iOS, Apple laptops or desktops such as the Mac and iMac."
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BigFix is ranked 2nd in Patch Management with 91 reviews while ManageEngine Patch Manager Plus is ranked 7th in Patch Management with 12 reviews. BigFix is rated 8.6, while ManageEngine Patch Manager Plus is rated 8.4. The top reviewer of BigFix writes "Very stable and easy to deploy with excellent patch compliance". On the other hand, the top reviewer of ManageEngine Patch Manager Plus writes "Good scalability and a responsive tech support team ". BigFix is most compared with Microsoft Intune, Microsoft Configuration Manager, Microsoft Windows Server Update Services, Red Hat Ansible Automation Platform and Red Hat Satellite, whereas ManageEngine Patch Manager Plus is most compared with Microsoft Windows Server Update Services, Microsoft Configuration Manager, ManageEngine Endpoint Central, GFI LanGuard and N-able N-central. See our BigFix vs. ManageEngine Patch Manager Plus report.
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