We performed a comparison between Bigfix and Microsoft Windows Server Update Services based on our users’ reviews in five categories. After reading all of the collected data, you can find our conclusion below.
Comparison Results: BigFix wins out in this comparison. The main difference between the two solutions is that Microsoft Windows Server Update Services users say deployment is complicated and that the product could benefit from better reporting.
"The best feature of BigFix is its multi-platform support."
"We are able to go from patching thousands of machines by twenty to thirty people to one person."
"Patch Management for a variety of operating systems makes it valuable as we can rely on a single tool for obtaining patch compliance of the entire compute infrastructure."
"The most valuable feature of BigFix is the software deployment."
"What I like most is that it is a powerful solution."
"The technical support for BigFix is really amazing."
"Being able to intelligently create reports, gather data, export CSVs and give that to the leadership of some of the client groups that my team supports has helped my organization."
"We found the implementation partner to be very supportive in terms of explaining and training the in-house resources and deploying the solution."
"The most valuable feature is Server Update's stability."
"Instead of leaving each server to download their own updates, with WSUS you have a centralized management tool for all the updates alongside a log for all the servers. By creating and deploying a WSUS server that will download the updates from the internet and dispatch them to the other servers, you can have control over the entire deployment process."
"We can track the updates of the PC and servers."
"The platform provides good value in terms of time and effort by eliminating the need for manual patch management."
"I like that we could evaluate every client and compare some weaknesses and vulnerability exploits in Microsoft Windows Server Update Services. This is a useful way to test applications against an attacker attempting to exploit the operating system."
"The noteworthy aspect is the system's capability to handle an extensive range of services and workloads, with the potential for almost unlimited scalability."
"I am absolutely happy with its stability and performance. It is a stable product."
"PowerShell is a valuable feature."
"I would like better support on the backend."
"I would like to see more emphasis on using the web console, to have the same power as the full fat client console that they do they now. It's a lighter way to log in and it would be faster for our operators to do their work. The console tends to take a long time for a large number of clients."
"I would like to see improvements in the Web UI program and also a BigFix console for Mac OS."
"They need better integration."
"IBM has not focused on the Web Reports capabilities."
"BigFix is actually a little bit on the expensive side in Turkey because of the dollar's exchange rate in our currency."
"The product is quite buggy and complicated to use."
"The solution could improve by adding support drivers for different systems and equipment. When you have a lot of different computers if they could fix how to install any updates, firmware, or drivers for different systems or servers it would be good."
"The product needs to improve its user interface."
"The ability to have more fine control within this solution is very important. It is not available for the solution in its current state."
"We have some problems when we update the servers."
"Because you have to pay for the product and there may be other good free solutions, this may not be the best choice for a cost-minded organization."
"User interface is outdated and not user-friendly."
"This solution's deployment could be improved. When I was the admin, there were some problems when deploying to clients. Sometimes the policy is not effective. I guess, more on the reliability side, more reliable means working more often with the clients. It could be easier to deploy."
"Setup is complex."
"It would be good if it could deploy third-party patches or applications."
More Microsoft Windows Server Update Services Pricing and Cost Advice →
BigFix is ranked 2nd in Patch Management with 91 reviews while Microsoft Windows Server Update Services is ranked 3rd in Patch Management with 38 reviews. BigFix is rated 8.6, while Microsoft Windows Server Update Services is rated 8.0. The top reviewer of BigFix writes "Very stable and easy to deploy with excellent patch compliance". On the other hand, the top reviewer of Microsoft Windows Server Update Services writes "Lets us manage all our organization's updates from a single management console". BigFix is most compared with Microsoft Intune, Microsoft Configuration Manager, Red Hat Ansible Automation Platform, Tanium and ManageEngine Patch Manager Plus, whereas Microsoft Windows Server Update Services is most compared with ManageEngine Patch Manager Plus, Quest KACE Systems Management, Microsoft Configuration Manager, Ivanti Neurons Patch for Intune and GFI LanGuard. See our BigFix vs. Microsoft Windows Server Update Services report.
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We monitor all Patch Management reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.