We performed a comparison between Blue Prism and Blue Prism Cloud based on real PeerSpot user reviews.
Find out in this report how the two Robotic Process Automation (RPA) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."It works very well for batch processing at the backend. Scalability-wise, it is very robust. It is also stable."
"If there is a task that Blue Prism cannot do out of the box, Blue Prism provides me the facility of designing one and integrating it into the application. This process is called Visual Basic Objects."
"The most valuable feature of Blue Prism is the control and development of the processes from one location."
"Technical support has been responsive when we have needed their assistance."
"Blue Prism is a mature, stable product with lots of built-in features."
"For one, it's easy to set up, and once it gets running it can handle multiple processes in an efficient manner. It's a very robust system."
"The new features that have come out have been great."
"Blue Prism supports the multi-bot architecture, which is really good. It is also really good at OCR. Blue Prism is integrated with Abbey OCR, and it provides at least 90% right information on period documents. This is something that is really good in Blue Prism. Blue Prism can deal with huge amounts of data. We can track each and every record, and then we can see the data. If you don't have much coding experience, it makes it easy to build automations and deploy them. It is also easy to learn and easy to work with. It has a lot of features, which makes it reliable for any sort of automation."
"There is no latency in the product."
"This solution comes with a lot of good features."
"We can save on staff costs by automating processes."
"Blue Prism is well known for being used in banking and security organizations. Its security is superior compared to UiPath and other RPA tools."
"Blue Prism Cloud is a stable solution."
"The reusability of the solution is excellent. It's a superior feature - far superior to any other tool on the market."
"The most valuable feature is the speed at which we are able to implement solutions that can interact through the user interface in the same way that a human being would."
"The corporate leverage is better with Blue Prism. They just present better in a large corporation. It's easier to sell suits and ties than it is sneakers and jeans in financial institutions. That's not really about the application per se; it's the perception."
"My clients report that there is a little bit of a challenge regarding the cost-benefit ratio."
"Occasionally, there may be stability issues where certain nodes begin to behave erratically and produce errors."
"They have OCR technology, but it's not that great."
"Emerging technologies adoption is a challenge for every organization, especially the products which address productivity/automation."
"The activities that we do are a bit difficult to do in Blue Prism as compared to UiPath. UiPath provides create activities and create packages related to AI analytical skills. This is something that Blue Prism doesn't have."
"We didn't find it much useful for unstructured data. It is not easy to do the automation with Blue Prism if you have unstructured data. It should have better automation processes or connectors for unstructured data such as PDFs or pictures. It has a connector for different applications, such as SAP, but we use a few other applications for which it doesn't have a connector. It should have a more comprehensive dashboard that we can use to see the processes that are running and control the parameters."
"The reporting system, specifically the system admin reporting could be improved."
"The upgrades could be managed better. I would also like to see more true AI development and machine learning."
"It could be more flexible."
"I wouldn't call Blue Prism user-friendly. It's one of its downfalls. They would benefit from having drag and drop functionality, for example. It would make them a strong competitor in the space. There needs to be less reliance on coding for customization, similar to Microsoft's Power Automate."
"Selecting the right business processes that are stable enough to automate can be challenging."
"Several things need improvement, like ease-of-use, adding tended robots, adding process recording, and updating the look and feel so it seems modern."
"The cost is a bit high. Other tools are much cheaper."
"The tool’s customer support should improve. There were instances where I tried to call them up and was put on hold. However, they do revert back through emails once a ticket has been issued. They should be quick with their responses on calls."
"I think that there are some improvements in the product performance that are needed in Blue Prism Cloud...The initial setup of the product needs a lot of time and effort."
"Blue Prism might consider adding package options to allow users to come onboard in different ways that meet their needs rather than buying in to the whole package."
Blue Prism is ranked 4th in Robotic Process Automation (RPA) with 86 reviews while Blue Prism Cloud is ranked 7th in Robotic Process Automation (RPA) with 38 reviews. Blue Prism is rated 7.8, while Blue Prism Cloud is rated 8.0. The top reviewer of Blue Prism writes "Way more efficient for debugging than other tools but the UI is complicated". On the other hand, the top reviewer of Blue Prism Cloud writes "It helps us save on staff costs". Blue Prism is most compared with Microsoft Power Automate, UiPath, Automation Anywhere (AA), Pega Robotic Process Automation and IBM Robotic Process Automation (RPA), whereas Blue Prism Cloud is most compared with Microsoft Power Automate, UiPath, Robocorp, SAP Intelligent RPA and Redwood Software - Finance Automation Edition. See our Blue Prism vs. Blue Prism Cloud report.
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