We performed a comparison between BMC Helix Cloud Security and Zscaler Internet Access based on real PeerSpot user reviews.
Find out what your peers are saying about Palo Alto Networks, Wiz, Microsoft and others in Cloud Workload Protection Platforms (CWPP)."The real-time detection and response capabilities overall are great."
"I did a lot of research before signing up and doing the demo. They have a good reputation as far as catching threats early on."
"I like CSPM the most. It captures a lot of alerts within a short period of time. When an alert gets triggered on the cloud, it throws an alert within half an hour, which is very reasonable. It is a plus point for us."
"The most valuable feature of PingSafe is its integration with most of our technology stack, specifically all of our cloud platforms and ticketing software."
"It is advantageous in terms of time-saving and cost reduction."
"It is pretty easy to integrate with this platform. When properly integrated, it monitors end-to-end."
"Cloud Native Security's most valuable features include cloud misconfiguration detection and remediation, compliance monitoring, a robust authentication security engine, and cloud threat detection and response capabilities."
"The dashboard gives me an overview of all the things happening in the product, making it one of the tool's best features."
"The best feature is time to value. With very minimal effort, you are able to have a cohesive view into your security posture on one or multiple cloud accounts, particularly if you are dealing with multicloud. If you have Azure and AWS deployments, you might have multiple subscriptions in Azure and usually multiple accounts in AWS. You may even be doing some GCP work (around Google Cloud Platform). It's very difficult to manage a common set of policies, even less reporting, across multiple subscriptions, accounts, and cloud environments. What BMC Helix Cloud Security does is provide a unified view or single pane of glass as to your baseline. Then, it also facilitates the ability for Level 1 or 2 operations support to take action and report on security vulnerabilities."
"Role-based security is a valuable feature."
"The features that I've found most valuable are its container security aspect. I also like its vulnerability management tools."
"It's also multi-cloud. You can look at several cloud providers: AWS, Azure, or GCP."
"The cool feature of Helix Cloud Security is that you can do all that — understand and remediate issues — in one dashboard, based on the different policies that are available for security, out-of-the-box."
"The most valuable aspects of BMC Helix Cloud Security are its security features and regulatory compliance capabilities."
"After a proper implementation, the maintenance is very low."
"We enjoy all of the proxy capabilities and the capability to integrate into the SIEM/SOC solution."
"The solution offers a distributed organization to master and to control all of the endpoints."
"The most valuable feature is bandwidth control."
"It is easy to set up the solution."
"Zscaler Internet Access has helped us reduce the time that we spend managing security policies by about four hours a week. We can use this time to focus on other things, especially the IT team."
"The VPN is valuable, as the whole technology is very different from a traditional VPN."
"We use ZIA for outbound internet connectivity. The internet traffic of on-prem users will be directed to the ZIA cloud for security checks and web filtering."
"Sometimes the Storyline ID is a bit wacky."
"PingSafe takes four to five hours to detect and highlight an issue, and that time should be reduced."
"I export CSV. I cannot export graphs. Restricting it to the CSV format has its own disadvantages. These are all machine IP addresses and information. I cannot change it to the JSON format. The export functionality can be improved."
"I would like PingSafe's detections to be openly available online instead of only accessible through their portal. Other tools have detections that are openly available without going through the tool."
"The alerting system of the product is an area that I look at and sometimes get confused about. I feel the alerting feature needs improvement."
"The could improve their mean time to detect."
"We've found a lot of false positives."
"With Cloud Native Security, we can't selectively enable or disable alerts based on our specific use case."
"BMC Helix Cloud Security has room for improvement in terms of integrating its various features."
"I want the role-based security feature to be improved."
"Every organization out there doesn't rely on just one control body. They use FISMA control. They may use HIPAA, CIS, PCI, or SOX, then blend them. One of the things that is now in big demand for BMC Helix Cloud Security is content. That's the next journey in its lifespan, making it easier for the community to share and collaborate on content for security controls that can be measured and remediated."
"The UI could be more user-friendly."
"We've had some with issues connectors. The connectors have seemed to have caused a little bit of trouble, perhaps with the APIs trying to scan the environment. The only time I've had to reach out to tech support was for that. It seems it may not have been scanning correctly or I wasn't seeing data within a specific time. But we've set up a couple of connectors in the past couple of weeks and they actually scanned the AWS environment and we had data within about 10 minutes. It's working a lot faster and I think they're making improvements as they go."
"The reporting functionality could be a bit easier to use. There is a reporting function, but it's quite hard to do any good reporting, from a user-management perspective. For example, if a department manager wants to know how his department is using the web, there is a way to get the data, but it's quite cumbersome to get it and show it well. And that's true for comparing between departments."
"It also needs better integration with other applications as well. There are some restrictions."
"The interface for administration could be better. They should upgrade the management portal."
"Another thing that I would like to see is if Zscaler could have a separate product for direct access. I looked at a private access solution, but I understand there's a separate product that isn't integrated with this."
"Technical support could be better."
"The OS capabilities and WSL support could be improved."
"I would like to see more training and video documentation."
"In terms of user experience, it could be better."
More SentinelOne Singularity Cloud Security Pricing and Cost Advice →
BMC Helix Cloud Security is ranked 25th in Cloud Workload Protection Platforms (CWPP) with 5 reviews while Zscaler Internet Access is ranked 2nd in Secure Web Gateways (SWG) with 46 reviews. BMC Helix Cloud Security is rated 8.0, while Zscaler Internet Access is rated 8.2. The top reviewer of BMC Helix Cloud Security writes "A highly scalable and straightforward solution with a knowledgeable support team". On the other hand, the top reviewer of Zscaler Internet Access writes "Provides integrated CASB and file sandboxing but could be less expensive ". BMC Helix Cloud Security is most compared with Red Hat Advanced Cluster Security for Kubernetes, VMware Aria Operations, Threat Stack Cloud Security Platform and CloudBolt, whereas Zscaler Internet Access is most compared with Cisco Umbrella, Microsoft Defender for Cloud Apps, Netskope , Prisma Access by Palo Alto Networks and FortiSASE .
We monitor all Cloud Workload Protection Platforms (CWPP) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.