We performed a comparison between BMC TrueSight Operations Management and Cisco UCS Manager based on real PeerSpot user reviews.
Find out in this report how the two IT Infrastructure Monitoring solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The most valuable feature of BMC TrueSight Operations Management is the dashboard presentation server."
"The noise reduction for ticketing works much better than we have seen in a lot of other companies."
"I like the deep-dive detail and end-user metrics data. The synthetic monitor is the best one. The best point of the new one is that there's no need for configuration. You can inject the Java script and start to change major developments in the application. This is a good approach, and we received all the data using this."
"The solution has a very good business event manager tool."
"It is a very stable product."
"The event management tool builds correlation logic and protection algorithms into a field of events that is valuable when a data center goes down."
"It is a stable solution."
"Valuable features include wide support for monitoring, strong event management, service management capability, baselining (analytics) and easy to integrate other tools with it."
"When one server fails, we can attach the service profile to a new server, which saves a lot of time."
"The management is one of the most valuable features of this solution."
"Cisco UCS Manager is overall a good package because it gives a GUI interface and a CLI."
"From a usability and functionality perspective, Cisco UCS Manager is very good."
"The interface is ergonomic and native. We can use UCS Manager to do all the configurations for the servers, including storage, networking, and all the other components we need inside the fabric. It's simple and flexible."
"Cisco Infrastructure is one of the top vendors and no one can beat them in terms of switching and routing."
"Technical support has been good so far. We haven't had any issues with them. We're satisfied with the level of service they provide our company."
"I can quickly manage the provisioned servers."
"The knowledge modules could be more lightweight in size. At present, the installation packages can be quite large."
"I definitely would like to see more improvement in the self-diagnostics. I need to know when anything is not working or collecting, long before our customer finds it."
"BMC TrueSight Operations Management could improve the reporting."
"The solution should improve predicting events and flaws in service. It also needs to improve integration with other systems."
"BMC's solutions for cloud monitoring (monitoring of AWS and Azure resources) are very poor in stability and customization."
"We were somewhat limited in TrueSight due to some of the RBAC controls not quite being what we wanted as far as delegating out administrative privileges for implementation. But because we were able to turn requests around pretty well, that burden wasn't too heavy."
"I would really like to see out-of-the-box support for monitoring uninterruptible power supplies."
"In a large company of our size, we need multiple people in our company trained. So, I have to take the training classes. Then, I have to go and train the rest of my organization. I would prefer to say to the other people on my team, "Go to this link and..." Or, "Here's a list of training sessions that you can go to which are online and that are free." I think it would help the adoption of their product in the marketplace, personally."
"I found it a bit of a challenge to get training on UCSM. I've been trying to get that for some time now. I feel like I have to figure it out a lot of things myself. For years I've to log calls with support whenever I've got challenges that I cannot resolve. If I had some training or more manuals, I'd be better able to handle more things on my own."
"There is room for improvement in the software part of Cisco UCS Manager. It should be more user-friendly, especially when creating policies."
"Upgrading the firmware is a difficult procedure."
"The integration with other solutions could be better. I think Cisco can only integrate using Intersight. There is a second interface available as a SaaS platform, in the cloud, or on-premise. It's based on the Redfish protocol, which is standard for all the B-series servers in the market. We can integrate other solutions using API."
"Cisco UCS is expensive compared to others. The Cisco UCS Chassis is more expensive than a standalone server, but some companies require standalone servers because of their production load and affordability. You need to pay more if you require more features on the Blade or if you need more ports on the switch."
"I would like to see Cisco UCS optionally work as a hyper-converged system because right now, it only operates as a converged system."
"We have three data centers and if we could manage all three data centers using one interface, it would be great."
"The interface and the way it is constructed is very complex. They should work to simplify it. It's quite difficult for somebody who doesn't know the product very well. Users should be able to get proficient with it faster. There's definitely room for improvement there."
More BMC TrueSight Operations Management Pricing and Cost Advice →
BMC TrueSight Operations Management is ranked 19th in IT Infrastructure Monitoring with 50 reviews while Cisco UCS Manager is ranked 29th in IT Infrastructure Monitoring with 21 reviews. BMC TrueSight Operations Management is rated 8.2, while Cisco UCS Manager is rated 8.0. The top reviewer of BMC TrueSight Operations Management writes "The product is reasonably priced, but the solution is a little obsolete because it is deployed on-premise". On the other hand, the top reviewer of Cisco UCS Manager writes "Used to manage servers, monitor or manage firmware upgrades, and push policies". BMC TrueSight Operations Management is most compared with BMC Helix Monitor, Dynatrace, ServiceNow IT Operations Management, Zabbix and New Relic, whereas Cisco UCS Manager is most compared with Cisco Intersight, Nutanix Prism, HPE OneView, Zabbix and Datadog. See our BMC TrueSight Operations Management vs. Cisco UCS Manager report.
See our list of best IT Infrastructure Monitoring vendors.
We monitor all IT Infrastructure Monitoring reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.