We performed a comparison between BMC TrueSight Operations Management and ManageEngine Applications Manager based on real PeerSpot user reviews.
Find out in this report how the two Application Performance Monitoring (APM) and Observability solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The most valuable features are the rich reports, high performance, and the look and feel of the WebEx webpage are very good."
"The solution has a very good business event manager tool."
"I like everything about this tool. I recommend this solution to anyone looking for a standalone solution with high availability meaning that can be used depending on the customers requirements."
"Signature baselines, which have allowed us to fine tune many of our events and significantly reduce the number of events generated."
"From an administrative standpoint, what stands out in TrueSight is the ability to implement quickly. When they have a requirement to monitor something, we're able to turn that on quickly in their environment. We're able to set up new apps within a day."
"TSOM's ability to consolidate alerts into a single location and provide filtering of alerts is great."
"The noise reduction for ticketing works much better than we have seen in a lot of other companies."
"The most valuable features of the solution are alert management, alert generation, and event management."
"What I like most about ManageEngine Applications Manager is its price point, apart from its technicalities. The solution is cheaper than its competitors. ManageEngine Applications Manager has helpful documentation that makes setting it up straightforward."
"ManageEngine Applications Manager's installation is pretty easy."
"ITSM is a valuable feature, it complies with the requirements in Pakistan."
"ManageEngine Applications Manager maintains the historical data and it's easy for us to analyze the trends and patterns and fix them accordingly."
"The initial setup was straightforward, without complexity."
"I am impressed with the tool's reporting feature which is simple."
"The feature that I have found most valuable in ManageEngine Applications Manager is its dashboard."
"The most valuable feature of this solution is its ease of use."
"The solution could improve its price."
"Specifically around application performance monitoring, BMC is definitely not the market leader. The Dynatraces, the New Relics and the like are more of the market leaders in that space. I would like to see them grow that space a little bit more aggressively. It has not really been their bread and butter."
"More modules for less popular applications and better documentation."
"The product must provide more AI capabilities."
"I would really like to see out-of-the-box support for monitoring uninterruptible power supplies."
"The sizing (which is difficult), the maintenance of it and the upgrade paths. This is a difficult area which is not easy to cover, as every client has a different approach of implementing the product."
"BMC's solutions for cloud monitoring (monitoring of AWS and Azure resources) are very poor in stability and customization."
"In our company, we faced some issues with the solution’s application endpoint, IP, and the physical location of the transactions."
"The agent often crashes when there is too much load on the application side. If a sudden storm of data comes in, the agent crashes down most of the time."
"The dashboards in the interface need a lot of work."
"They could probably rearrange the UI so that it would be easy for people who are new to the Application Manager to configure things."
"Lacks an SIEM solution which can be found in other products."
"Even with the top-notch dashboard, it could be made stronger in order to have an additional plug-in for analytics."
"An area for improvement in ManageEngine Applications Manager is artificial intelligence. If AI is integrated into the solution, it'll be a piece of cake. Currently, it's all configured manually."
"They can improve the post-processing of the data. AppDynamics has more powerful tools for post-processing or analytics. It has some limitations in more complex environments, but because we are free to use different solutions, we try to find what is best for the customers or the problem we are trying to solve."
"I would like the solution to improve the ability to track services."
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BMC TrueSight Operations Management is ranked 16th in Application Performance Monitoring (APM) and Observability with 50 reviews while ManageEngine Applications Manager is ranked 35th in Application Performance Monitoring (APM) and Observability with 15 reviews. BMC TrueSight Operations Management is rated 8.2, while ManageEngine Applications Manager is rated 7.6. The top reviewer of BMC TrueSight Operations Management writes "The product is reasonably priced, but the solution is a little obsolete because it is deployed on-premise". On the other hand, the top reviewer of ManageEngine Applications Manager writes "Though it is a useful tool for the modernization and monitoring of applications, it lacks in providing stability and scalability". BMC TrueSight Operations Management is most compared with BMC Helix Monitor, Dynatrace, ServiceNow IT Operations Management, Zabbix and New Relic, whereas ManageEngine Applications Manager is most compared with AppDynamics, Grafana, Dynatrace, SolarWinds Server and Application Monitor and Prometheus. See our BMC TrueSight Operations Management vs. ManageEngine Applications Manager report.
See our list of best Application Performance Monitoring (APM) and Observability vendors and best Cloud Monitoring Software vendors.
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