We performed a comparison between BMC TrueSight Server Automation and Puppet Enterprise based on real PeerSpot user reviews.
Find out what your peers are saying about Red Hat, Microsoft, HCLTech and others in Configuration Management."Compliance and the policies that can be set are the most valuable features."
"The biggest benefits of Intune are the ability to push changes and the added security. When we moved forward with Defender, we onboarded all those machines automatically. That helps dramatically. For a while, we were left with machines that weren't protected. We could see where people had done things they shouldn't have done, and Defender saved our skins a few times. It didn't happen a lot, but it happened enough that it made us glad we made that decision."
"The ability to (somewhat) manage full Windows 10 computers including EXE-based or MSI-based application deployments using Azure Active Directory as Identity."
"The device profiling which uses the official Outlook email enabled us to control the screenshot feature and prevent copying outside of the organization's application."
"One of the main features of the solution is it allows the management of many devices in different ways."
"I can reach devices or computers over the internet. I don't need to worry about the network connectivity between the offices. I can manage any device. That is the most important part."
"The ability to send configurations to our systems is valuable, particularly as we don't have a regular Windows AD server. Our current environment doesn't have a Windows AD, which limits our ability to push GPOs. However, this is where the solution can step in and help us push policies."
"I believe that the solution is actually in Gartner's top quadrant at the moment for mobile device management."
"BMC Bladelogic Automation can be used across many OS platforms, providing us flexibility for deployments."
"With BMC, we even configured applications, like IE or things that were Java-related. When we scheduled the jobs, it worked fine. It saved us time and there was no need for resources to monitor them."
"Scalability is good."
"As this solution provides strong support and has multiple use cases, it is worth the cost."
"Server Automation's best feature is automated patching. It also helps us automate compliance and report generation. We can even integrate TrueSight Server Automation with a vulnerability management solution to remedy vulnerabilities by applying patches, deploying scripts, or changing registry entries."
"The solution is stable."
"The most important feature is the schedulings."
"BladeLogic lets users view the filesystem with minimal authorization to the server."
"The versatility is great."
"The most valuable features are the agent, high load balancing, and overall robustness and features."
"Puppet3 and 4 series provides optimum deployment solutions for infrastructure and applications."
"Puppet Enterprise has good functionalities."
"Puppet Enterprise has reduced the time of production changes or environment changes."
"The main purpose for this automation tool would be: deploying, controlling, ordering change for the system and IT Infrastructure."
"Puppet Enterprise is a stable solution."
"Anything that we manage through Puppet always runs perfectly."
"It would help if administrators could pinpoint the exact location of a stolen device to help law enforcement retrieve it and apprehend the suspect."
"The feature that allows us to import the business application from the configuration manager to Intune is not very good at this time."
"The policies we had in SCCM and AD offered features that are missing from Microsoft Intune."
"Enhancements for managing MacOS more comprehensively would be beneficial."
"The initial setup is a little bit complex."
"We need the capabilities of the Cloud Management Gateway (CMG) to be enhanced through Intune instead of Azure."
"When Microsoft Intune is used with different android devices it does not always work as it is supposed to."
"The reports that are generated aren't so great. They don't give a lot of meaning so far, but that could be down to user knowledge than the actual reporting side of things. I'm not a big user of it, but I was a bigger user of MaaS360, and we used to be able to run weekly and monthly reports. In the case of any deviations. we'd get a warning immediately. That's not so easy to do or to get in place for Intune. This could be just a user issue, but when I compare both, that's the only thing that's lacking for me."
"Needs more use cases into compliance management and the remediation process."
"Resource management on the base servers is sluggish and could be improved."
"We would like to see this solution handle more multitasking."
"We've had to increase RAM and CPU processing in order to alleviate some of the sluggishness during patching."
"TrueSight falls short when we are trying to gather large amounts of data from multiple servers. We need to do these tasks manually because there is no option to populate the data and export it to Excel, which is required. For example, let's say I'm trying to find out how many patches are missing on the servers and which ones have been installed. It's hard to automatically pull each server's data in an Excel format."
"There is no other functionality available to patch the containers that we need to include."
"We encountered some reporting issues. Also, we needed to gather information from the backend before the product execution. The output's format is not good."
"I would like to see a better methodology for handling REST calls and integration into the APIs. They add new APIs as they add functions, but they've missed some from older components which they still haven't added in. Some of the APIs are there but the CLI calls are not there."
"Puppet Enterprise should improve the general extensibility for places where they can't install it."
"There's a lot of scope for enhancement on the DevSecOps side. They should definitely include features for compliance, for both the Linux and Windows side of the devices, as well as for network devices. Compliance is something they need to work on."
"Puppet Enterprise is more complex and difficult to configure."
"We would like Puppet to add more integration for applications."
"At the beginning the initial setup was kind of complex."
"It's a bit of a pain point to make sure that everything works once we've upgraded it because Puppet has been evolving pretty fast."
"The solution has really complex code, you have to understand the Ruby language. However, once you know the code then you can move ahead without any problems."
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BMC TrueSight Server Automation is ranked 12th in Configuration Management with 18 reviews while Puppet Enterprise doesn't meet the minimum requirements to be ranked in Configuration Management with 12 reviews. BMC TrueSight Server Automation is rated 8.2, while Puppet Enterprise is rated 8.2. The top reviewer of BMC TrueSight Server Automation writes "Helps to automate and configure the endpoints of servers ". On the other hand, the top reviewer of Puppet Enterprise writes "A set-it-and-forget-it management solution". BMC TrueSight Server Automation is most compared with Red Hat Ansible Automation Platform, BigFix, Red Hat Satellite, Microsoft Configuration Manager and HashiCorp Terraform, whereas Puppet Enterprise is most compared with AWS Systems Manager, Red Hat Satellite, Microsoft Configuration Manager and BigFix.
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