We performed a comparison between Celonis and SAP Signavio Process Intelligence based on real PeerSpot user reviews.
Find out in this report how the two Process Mining solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."I like the spaghetti it throws off when configuring the sequence of processes and tracking the endpoint. I also like the variation from these defined processes and what is being observed on the ground. I'm exploring the root cause analysis a lot these days, and it seems to be quite interesting. But again, there are a lot of external dependencies on that. But I think the spaghetti, and the one that shows the variation and the performance gap, is something which I really like."
"It is a very strong and very powerful solution. You can seamlessly process a large amount of data. It doesn't take a long time to do the analysis. It provides the analysis matrix, which basically includes all the analytics that need to be performed for the transactions. You can drill down really fast within graphics. You can double click and drill down to specific areas for more details. It is very intuitive and easy to use."
"Scalability-wise, I rate the solution a nine out of ten. Celonis is a wonderful tool, so you cannot find any drawbacks at the right moment."
"In my opinion, it's quite an advanced tool."
"Celonis provides valuable features with in-depth analysis models and UI."
"My two favorite features are execution management and process intelligence, which provide 360-degree data."
"The solution has very detailed documentation for technical items so it is very easy for developers to use."
"What I found most valuable in Celonis is the ease of use. I also like that users can compare and contrast and derive any KPIs, keep track and see what's happening within the process via Celonis."
"The product's best feature is the connection and integration between all of the capabilities."
"The most valuable feature is the integration model."
"The product is relatively user friendly, it does what you need it to do."
"I like the tool's ability to visualize the entire process flow, how the process flow flows, and what deviations happen from the process flow. It also helps to figure out the process bottlenecks."
"Everything is valuable. If you're looking at the process documentation feature, it's really easy to use. We have official training from Signavio trainers, but sometimes I do the training myself very shortly for our colleagues. In less than one or two hours, they are already able to model the business process themselves. The language is really easy. The user interface is really easy. If you're talking about process simulation, we have customers and clients internally who are using it a lot, because they are from logistics or operations. They have numbers and KPIs behind the process. They know their numbers, so they have to see how they can improve a given business processes with a change in the task sequence or a change in the numbers of KPIs. If you're talking about the process mining, it is integrated into the whole solution."
"The initial setup was simple. One can know how exactly the process performs just by clicking a few buttons."
"Being able to deploy in shorter cuts."
"By clearly defining process owners, customers can not only better achieve their goals but are always accountable to partners and audits."
"It would be helpful if they could categorize processes into tier levels."
"The way they manage the data should also be improved. There is a lot of room for improvement there because a lot of duplicated data gets created, which should be improved. There should be ease of data management and code management."
"The task mining feature of Celonis needs improvement because it's more challenging than it looks."
"It could be less expensive."
"The solution needs to implement more automation aspects into the product. Right now, it's lacking."
"The Process Query Language (PQL) native language used in Celonis needs improvements. It has most of the process-related functions but we have queries from clients that cannot be done in PQL."
"The UI could be improved."
"For example, we would like to see improvement of the simulation capabilities to include a BPMN-compliant modeler. That is, we would like to be able to connect the simulation to the BPMN modeler. I think it's one of the features that is missing in Celonis."
"The challenge for a solution that utilizes modeling notations, is that the look and feel of the models (e.g. in BPMN) is pre-defined."
"I would like to see a better version of the solution."
"The area that could be improved in SAP Signavio Process Intelligence is its Journey modeling feature."
"SAP has to figure out a better way to price it. Their licensing structure isn't ideal as it's based on data; therefore, it's hard to estimate client costs."
"When it comes to Signavio, as I've worked on Celonis, I've observed two things in Celonis and Signavio. In Celonis, using the process mining tool, we can implement automation skills. So we can take actions to improve the process as well. That is one thing."
"The UI could be improved."
"It could be more scalable."
"With the new release, I have some problems. Actually with Signavio, many of the processes are not viewable for unclear reasons. The product itself is reachable most of the time, but some processes are not there. Some pages do not loading at times."
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Celonis is ranked 1st in Process Mining with 44 reviews while SAP Signavio Process Intelligence is ranked 6th in Process Mining with 13 reviews. Celonis is rated 8.4, while SAP Signavio Process Intelligence is rated 7.6. The top reviewer of Celonis writes "Great process mining, process discovery, and opportunity identification". On the other hand, the top reviewer of SAP Signavio Process Intelligence writes "A scalable and stable tool that needs to provide its users with an exact focus on where process transformations can happen". Celonis is most compared with SAP Signavio Process Manager, UiPath Process Mining, Software AG ARIS Process Mining, Scout Platform and Minit, whereas SAP Signavio Process Intelligence is most compared with UiPath Process Mining, QPR ProcessAnalyzer and Software AG ARIS Process Mining. See our Celonis vs. SAP Signavio Process Intelligence report.
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