We performed a comparison between Check Point Harmony Browse and Zscaler Internet Access based on real PeerSpot user reviews.
Find out in this report how the two Secure Web Gateways (SWG) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."On the outside, the main differentiation is because Lookout ingest. They have ingested basically all of the apps for the last ten years and all the versions of all the apps, and we have that in a corporate database that allows us to do very large-scale machine learning and analysis on that data set. That's not something that any of the competitors really have the capability to do because they don't have access to the data set. A lot of the apps you can no longer get them because that version of the app is five or six years old, and it just doesn't exist anywhere anymore, except within our infrastructure. So, the ability to have that very rich dataset and learn from that dataset is a real differentiator."
"The solution is stable."
"The most valuable features are the antivirus as a whole, the anti-malware, and all of the protection features that scan our enterprise devices."
"The protection offered by the product is the most valuable feature. It detects vulnerabilities or traps on our users' phones and then prompts them to clean up their devices. Tools we used previously would only discover, which required us to gather information on the backend, so Lookout is a welcome upgrade."
"It is easy to implement and has great security potential to avoid vulnerabilities through internet browsing."
"It gives our customers a sense of security they might not have found anywhere else."
"The product is stable."
"The installation process is simple. Once initiated, the process is quite straightforward and seamless, making it easy to complete."
"It provides end-to-end encryption for the communication between the user's device and the remote browser, which helps to protect against eavesdropping and other forms of man-in-the-middle attacks."
"Its Nano Agent, which integrates with the browser, is incredibly invisible to the user and the computer since it does not require much performance."
"The product enforces the privacy of the users, which is good."
"It analyzes and verifies in detail how secure or insecure a file, document, or object is that is being downloaded."
"The most valuable feature of Zscaler Internet Access is that it is a consolidated solution, it comes with many features, such as DLP."
"The solution has reduced cyberattacks."
"In terms of management and visibility, there is a single panel where you can configure the policies for your entire organisation worldwide."
"The URL filtering has been the most valuable feature."
"The solution offers a distributed organization to master and to control all of the endpoints."
"The most valuable features of Zscaler Internet Access are it's on the cloud, high network performance, and the interception of users is very easy."
"Overall, we're very happy with our product."
"Whether you are in a hotel somewhere, or in Africa, it does not matter. You will get the Zscaler protection presence anywhere."
"The stability depends on the service from where you access it. Because sometimes, the place you are in, you have Gateway. You don't have Gateway. The gateway is overutilized. At the end, you need to go through their gateways. And this is the key point here. You have a tracking point. If it's not well orchestrated, and it scales up as you add more to the existing team, you will suffer"
"From the analysis that we've done, they do seem to be maybe a step behind in trying to enter the market with a new solution. But when they do pick up, they do come out with some good products."
"We just submitted an enhancement request reflecting the main area we want to see improvement in; the APIs. Currently, we're able to build dashboards, but it's somewhat backward because we use our MDM API to create them. Lookout should provide API to customers so we can query our data and use it in our cloud, and this is the only outstanding area for improvement with the product right now."
"Lookout was moving into the SSE space. And so their work on SecureWeb Gateway and SD-WAN is still sort of evolving."
"It seems to us that the performance in some opportunities of Check Point Infinity and the administration web portal is slow."
"They should focus on new areas of product. In the last year, they have not released any updates with improvements or extra options."
"The documentation of the most current applications is sometimes not so clear, and it is difficult to understand."
"Something that is worth mentioning is the need for support in Spanish and better representation for teams in the Latin American area, where there is a growing demand for these IT services and new technologies."
"A slight reduction in the cost subscription model can prove to be a game changer."
"Having local support everywhere in the world would be helpful."
"The only thing they should add or improve is the reporting series."
"Support must be faster in solving problems."
"They should enhance the audit reporting feature."
"Zscaler Internet Access's troubleshooting is very limited, and their textbook logs need to be more informative."
"Zscaler does not provide dedicated IPs to each customer. Hence, they share a pool of IPs provided by Zscaler. There is a chance of blacklisting these IPs. I also do not like the multi-management portal."
"An improvement would be if they could provide an out-of-the-box experience, like 20 to 30 features all ready to go. In comparison, LogRhythm offers out-of-the-box features. With Zscaler Internet Access, there is firewall IPS, multiple security services, filtering, DLP, and CASB browser isolation. These are things that all users are going to be using. However, when an administrator or architect would start building this, I would definitely need to engage professional services to help clients do it."
"Zscaler should provide adjacent services, which would be complementary to their current offering that could to be more pragmatic for a customer. For example, if you take Akamai, you get multiple sets of services, all depending on the customer and the strategy and the complexity and the problems. In some areas, they are more varied in terms of coverage."
"The OS capabilities and WSL support could be improved."
"In terms of usage, here in the GCC, it's still growing a growing market, so the combination of DLP, data leak prevention, to a certain extent is fine. But what it requires is user-based access or role-based access. The solution needs to grow into that, which definitely takes time. There's not an easy way to integrate it, when you have a cloud-based solution."
"The solution can be improved by advancing some of the newer technologies such as the DLP feature, and adding email security."
Check Point Harmony Browse is ranked 10th in Secure Web Gateways (SWG) with 17 reviews while Zscaler Internet Access is ranked 2nd in Secure Web Gateways (SWG) with 46 reviews. Check Point Harmony Browse is rated 9.0, while Zscaler Internet Access is rated 8.2. The top reviewer of Check Point Harmony Browse writes "Easy to install with excellent features and boosts productivity". On the other hand, the top reviewer of Zscaler Internet Access writes "Provides integrated CASB and file sandboxing but could be less expensive ". Check Point Harmony Browse is most compared with Cisco Umbrella, whereas Zscaler Internet Access is most compared with Cisco Umbrella, Microsoft Defender for Cloud Apps, Netskope , Prisma Access by Palo Alto Networks and FortiSASE . See our Check Point Harmony Browse vs. Zscaler Internet Access report.
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