We compared Check Point Harmony Email and Collaboration and Trend Micro Email Security across several parameters based on our users' reviews. After reading the collected data, you can find our conclusion below:
Features: Check Point Harmony Email and Collaboration offers exceptional integration through APIs, advanced protection against data leaks, and the ability to detect complex social engineering attacks. Trend Micro Email Security is known for its powerful antivirus engine, user-friendly administration, and reliable spam protection.
Room for Improvement: Check Point Harmony Email and Collaboration could improve integration with Exchange and other SaaS clouds while enhancing its threat clouds and AI engines. Trend Micro Email Security customers want better compatibility with third-party email solutions, advanced AI for rule configuration, and improved risk visibility.
Service and Support: Check Point has earned mixed reviews for its customer service. Some customers appreciate the technical support provided, while others are dissatisfied with response times. Trend Micro Email Security's support is generally responsive and helpful, but some reviews suggest room for improvement.
Ease of Deployment: Check Point Harmony Email is considered relatively easy to implement. Setting up Trend Micro Email Security is typically easy, taking around 30 minutes to an hour or two.
Pricing: Check Point Harmony Email and Collaboration is a cost-effective option. It offers competitive prices and is suitable for small to medium-sized organizations. Some users find Trend Micro Email Security to be costly and more suitable for larger enterprises.
ROI: Check Point Harmony Email and Collaboration delivers superior return on investment compared to other options. Trend Micro Email Security users say its return on investment is hard to demonstrate.
Comparison Results: Check Point Harmony Email and Collaboration is an effective solution for blocking malicious attachments and detecting social engineering attacks. However, there is room for improvement in terms of integration and support, reducing false positives, and enhancing response times. Trend Micro excels in security features, ease of administration, and scalability. Trend Micro could benefit from improved dashboard visibility and stronger spam filtering.
"The most valuable feature is protection against malicious links, fishing, and impersonation. You can train people to be aware of these threats, but they're not always careful. When they're using their phones between meetings, they click on a link, and it's game over."
"Defender enables us to secure all 365-related activity from a single place. It gives us visibility into everything happening in Outlook, protecting us against phishing and other email-based threats. Defender helps us detect any suspicious behaviors."
"Since we have started using the solution, there have been fewer compromises."
"Microsoft Defender for Office 365 is a stable solution."
"The product's scalability is good."
"The deployment capability is a great feature."
"The two main features that prove most beneficial for us are URL scanning and attachment scanning."
"It gives us visibility into threats and, for endpoints, it helps us to prioritize threats. We used to have a lack of visibility, but now our time to detect and respond has decreased."
"We are able to protect sensitive business data and maintain regulatory compliance with advanced data leak prevention (DLP)."
"It's very easy to use, and the onboarding process is straightforward."
"Encryption of emails enhances safe communication that ransomware attacks cannot compromise."
"As with most of the other Check Point products, the CloudGuard SaaS has the advanced visibility of the events and alerts."
"Its analysis or emulation in the review of each file using the cloud and Check Point helps make each interaction via email more secure."
"The setup is very easy. I haven't faced any complexity with the setup of the solution."
"Its characteristics are adapted to the most modern threats."
"The stuff that it's picking up and blocking and stopping from coming into our environment has been fantastic."
"The technical support is good."
"The solution's initial setup process was easy since it was deployed on the cloud."
"Trend Micro constantly releases new versions and patches based on evolving needs."
"Trend Micro has inter-domain security features that solutions from other vendors like Forcepoint lack."
"Since implementing it, we've seen a significant improvement in security. We no longer receive spam emails, and we're protected from various cyberattacks, including ransomware and social engineering."
"The interface is really good."
"The tool provides a strong defense against attacks. It is also easy to use. Trend Micro Email Security's integration capabilities are great."
"Trend Micro Email Security has a feature for secure protection of OneDrive, Google Drive, and CloudApp security."
"The custom alerts have to improve a lot."
"It would be better if it were more scalable. It depends on the architecture, but we would like to make it more scalable for both data centers."
"The company should focus on adding threats that the solution is currently unable to detect."
"You should be able to deploy Defender for every subscription without the need to add servers."
"The product must provide better malware detection."
"Microsoft Defender for Office 365 should be more proactive."
"Several simulation options are available within 365, and the phishing simulation could be better."
"The visibility for the weaknesses in the system and unauthorized access can be improved."
"The next release should focus more on email categorization and provide options for unlocking blocked safe emails."
"Harmony Email & Collaboration could be improved by making the whitelist available on the website and application level."
"The implementation could definitely be better."
"There is too much functionality, which makes it difficult to use. More guidance for users would be helpful."
"I would like Check Point to extend its coverage to include more cloud applications."
"After updates, the internet connection fails, and I have to restart my desktop to resume initial functionalities."
"Support can be a bit quicker in helping the customer."
"It would be nice to see them expand their collaboration capabilities to include other suites and integrate with lesser-known products."
"There is a limitation when customers are using their email from a third-party solution that isn't from Trend Micro."
"In our company, we found out that the solution wasn't well-tested by Trend Micro, resulting in a performance and bandwidth problem."
"There is room for improvement in threat detection, especially for advanced attacks and business email compromise."
"The product must provide better customization features."
"Trend Micro Email Security could improve by advancing its artificial intelligence in email security. There are rules that have to be configured. There should be less configuring."
"Sometimes malicious email gets past the email gateway."
"The capacity handling and the scalability of the solution need to be improved since I feel Trend Micro lacks in such areas."
"While they are good, not 100% of email is protected just yet."
More Microsoft Defender for Office 365 Pricing and Cost Advice →
More Check Point Harmony Email & Collaboration Pricing and Cost Advice →
Check Point Harmony Email & Collaboration is ranked 7th in Email Security with 49 reviews while Trend Micro Email Security is ranked 8th in Email Security with 24 reviews. Check Point Harmony Email & Collaboration is rated 8.6, while Trend Micro Email Security is rated 8.0. The top reviewer of Check Point Harmony Email & Collaboration writes "Has a user-friendly dashboard, a great anti-phishing algorithm, and sandboxing for testing". On the other hand, the top reviewer of Trend Micro Email Security writes "The solution blocks spam emails from reaching the user’s mailbox but should introduce new features, improvements, and updates". Check Point Harmony Email & Collaboration is most compared with Avanan, Microsoft Defender for Cloud, Mimecast Email Security, Cisco Secure Email and Barracuda Email Protection, whereas Trend Micro Email Security is most compared with Cisco Secure Email, Microsoft Exchange Online Protection (EOP), Fortinet FortiMail and Trend Micro InterScan Messaging Security. See our Check Point Harmony Email & Collaboration vs. Trend Micro Email Security report.
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We monitor all Email Security reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.