We performed a comparison between Cisco Duo and Nok Nok Labs based on real PeerSpot user reviews.
Find out what your peers are saying about Microsoft, Cisco, Fortinet and others in Authentication Systems."If you have to log in to something, you must go to Duo Security to confirm that you're who you are on your phone."
"The app has greater stability than rival solutions such as Google Authenticator, and Duo Push authentication is a valuable feature."
"It is really scalable. It is easy once you get an application in. You can import users from Active Directory and enroll users really fast."
"It's easy to deploy. It's easy to manage. It's easy to integrate with other applications."
"Duo Security improved my organization by helping us secure all access points within the company infrastructure."
"I love Duo Security's push notifications. It's simple, fast, and secure. From the user's perspective, the solution is seamless. The security aspect is great."
"The single pane of glass management works very well. That feature is very important because we have a lot of admins who have to manage Duo, and it's much easier when it's a single pane of glass. That single pane is also great because it's easy to enroll new devices."
"It provides single-pane-of-glass management, which is pretty easy and straightforward. Because we manage multiple access tiers, it allows us to essentially manage everything from one viewpoint and not have many viewpoints for the same product. This is important because it is a time and resource saver. It also saves us money."
"The technical support is quite good."
"The only time I really had some negative feedback for them was about the UI of their mobile app, but they improved it in the last version. It is good on the functionality side, but their pricing model is a little bit weird. Currently, there is no price advantage in signing up for yearly contracts. If you are on a monthly term or a yearly contract, you basically pay the same price, and that is very unusual. Normally, there is a discount when someone signs up for the 12-month system."
"It could be a little bit more intuitive when it comes to the sign-up process. I know they send out an email, but sometimes our users get a little confused. It could be an end-user problem, but Cisco could work on that a little."
"Integration with a product such as Microsoft Sentinel would be great. As the product continually improves, I'm unsure if this feature is available."
"I'd like to see it integrated into other applications. I know there are some integrations, but I haven't been able to explore that any further."
"Duo has some issues that we're trying to work through. For example, if I install it on a WordPress site and another admin needs to log in, they can't because Duo hasn't been set up for them. It doesn't appear that I can add permissions on a user-by-user basis. It's not obvious."
"They can make authentication easier. It should be done in a shorter time. Sometimes, it can take a bit more time to get the answer on your phone. You have to wait a bit longer to get the SMS code and other things. There can be some internet or connection issues. They should make it faster because sometimes, it's urgent, and you need to access something as soon as possible."
"The technical engineers in the first line of support should improve their knowledge."
"The product could be more intuitive on the app."
"There's nothing wrong with the solution that we can see. However, maybe they could improve slightly by incorporating decentralized identity blockchain models into their solution."
Earn 20 points
Cisco Duo is ranked 2nd in Authentication Systems with 55 reviews while Nok Nok Labs is ranked 31st in Authentication Systems. Cisco Duo is rated 8.8, while Nok Nok Labs is rated 8.0. The top reviewer of Cisco Duo writes "Helps reduce the risk of a breach and is easy to deploy and onboard". On the other hand, the top reviewer of Nok Nok Labs writes "Easy to use, reliable, and offers a straightforward setup". Cisco Duo is most compared with Microsoft Entra ID, Fortinet FortiAuthenticator, Fortinet FortiToken, Yubico YubiKey and UserLock, whereas Nok Nok Labs is most compared with OneSpan DIGIPASS and Ping Identity Platform.
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