Cisco Duo vs Okta Workforce Identity comparison

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4,396 views|3,201 comparisons
94% willing to recommend
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5,052 views|4,109 comparisons
93% willing to recommend
Comparison Buyer's Guide
Executive Summary
Updated on Aug 1, 2023

We compared Okta Workforce Identity and Duo Security across several parameters based on our users' reviews. After reading the collected data, you can find our conclusion below:

  • Ease of Deployment: Users had mixed experiences with Okta Workforce Identity's setup, with some finding it straightforward while others found it more complex and needed assistance. Deployment time ranged from a few days to a couple of months. In contrast, Duo Security's setup was described as straightforward, easy, and quick. Deployment time varied from a few hours to weeks or months.
  • Features: Okta Workforce Identity is highly regarded for its user-friendly interface, ability to handle large-scale operations, and seamless integration with various systems. In contrast, Duo Security is commended for its robust two-factor authentication, straightforwardness, and compatibility with different software platforms.
  • Room for Improvement: Okta Workforce Identity could improve in password vaulting management, licensing and features clarity, user interface intuitiveness, and integration with major cloud providers. Meanwhile, Duo Security could enhance compatibility with other vendors, user management system intuitiveness, and offer password-free login options.
  • Pricing: Okta Workforce Identity is often seen as having a high setup cost, which some users feel is not worth the benefits it offers. In contrast, Duo Security provides affordable and flexible licensing choices, making it accessible to many customers. 
  • ROI: Okta Workforce Identity provides significant benefits in terms of time savings and simplified tasks, resulting in a high return on investment. On the other hand, Duo Security offers advantages such as enhanced employee retention, heightened security, and cost savings achieved through consolidation.
  • Service and Support: The feedback for Okta Workforce Identity's customer service is varied, with some users finding it positive and helpful, while others have described it as strange and unpleasant. In contrast, Duo Security's customer service is highly acclaimed, with users valuing their quick and supportive assistance. 

Comparison Results: Okta Workforce Identity and Duo Security both offer valuable features for securing access to applications and networks. Okta Workforce Identity is praised for its ease of use, straightforwardness, and integration capabilities. However, it has room for improvement in areas such as password vaulting management and customer support. On the other hand, Duo Security is commended for its two-factor authentication and user-friendly interface. It could benefit from enhancements in areas such as compatibility with other vendors and user-specific permissions. Pricing for both products is considered fair, but Okta Workforce Identity is seen as expensive by some. 

To learn more, read our detailed Cisco Duo vs. Okta Workforce Identity Report (Updated: May 2024).
772,649 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"The single pane of glass management works very well. That feature is very important because we have a lot of admins who have to manage Duo, and it's much easier when it's a single pane of glass. That single pane is also great because it's easy to enroll new devices.""At the moment, the ease of use is what is the best feature for me. Once it has been set up and the security can hoc to my mobile device, it's very simple to use my single sign-on, get prompted for a Duo Security, push, go to my phone, accept the push, and I'm done. It's a very simple process.""We were considering purchasing other products, like AMP for Endpoints, and it was not properly integrated with the firewall function. It might be better now with SecureX.""It was a simple way of providing two-factor authentication for remote access when we hit the COVID pandemic. It was very easy and quick to get it going.""It is a good solution for hybrid environments and VPN.""Duo Security gives us an additional layer of security that would give us added confidence that our network will be less likely to get hacked, compromised, or otherwise.""It provides single-pane-of-glass management, which is pretty easy and straightforward. Because we manage multiple access tiers, it allows us to essentially manage everything from one viewpoint and not have many viewpoints for the same product. This is important because it is a time and resource saver. It also saves us money.""The administrator tool in the dashboard is the most valuable feature. It's really easy to quickly see if users are locked out from their device, firmware code, or just all the little dashboards and reports I can run to give the security for monthly reports. The dashboard's really good."

More Cisco Duo Pros →

"One of the most beneficial features of the solution is the user provisioning and the de-provisioning feature.""Having a single sign-on to all our applications.""The provisioning functionality has been the most valuable. This solution has good performance, fast integration and is very responsive.""It offers very helpful support. The technical team is very helpful.""I am able to authenticate my users on cloud and SaaS applications such as Workday through Okta workflows.""Its integration components are most valuable. It integrates with everything in some way. There are some products, such as O365 or AD, with which it completely and 100% integrates. So, you can seamlessly create accounts across the board with some of these products. For some of the products with which it doesn't completely integrate, you can do some kind of interfacing.""We find the solution to be stable.""The MFA part is the best. MFA provided most of the security that we were looking at with respect to the second level of authentication. Okta Workforce Identity provides a number of options with respect to multifactor authentication, such as the app, phone call, and text. These options provide different ways of logging in for users, and they were a lot more than what we needed. This is certainly a very good feature of Okta Workforce Identity."

More Okta Workforce Identity Pros →

Cons
"Certain customers can not use this product because it is cloud-based.""More automation and device insights would be helpful in achieving a seamless single pane of glass. Having the additional capability to streamline processes would also make things better.""There might be a little slowness, but that could be my connection.""We use Yubikey for pushing it to the phones. Yubikeys can get expensive because people tend to lose those for some reason. Fifty dollars a device is pretty high.""Its documentation must be in French because we are a French-speaking country. They should also provide more training documentation. Its management interface should also be improved. They should also improve its update period. If I compare its update period with other products such as Palo Alto firewalls, this solution is really slow in updates.""I wouldn't mind seeing some options for remembering a device for a short period of time or a specific login, particularly for administrative engineering staff, as we may be logging in to four or five different services.""Cisco can further enhance the integrations, as they possess exceptional integrations with various providers' products and feature sets.""We had some trouble with the password reset function."

More Cisco Duo Cons →

"Okta Workforce Identity could improve provisioning it can be made simpler.""The product does not offer enough integration capabilities.""On the admin side, we can create our own passwords instead of generating one, which is usually difficult to explain to a user.""The solution lacks an on-premises deployment model so it can't offer a hybrid solution. It would be ideal if clients had options that weren't just cloud-based.""In my country, there's a lot of stealing of mobile phones, and mobile phones are the authentication device through the Okta application. If someone should steal my mobile phone, which is very common in my country, he or she might have access to my company account. That's my concern.""Support could be a bit faster.""In some setup cases, there are issues with attributes not going in properly.""They also have single sign-on (SSO). When we bought Okta Workforce Identity a year and a half ago, I was also looking at SSO, but not much documentation was available for SSO. The documentation for SSO should be a little more robust for somebody who is implementing it for the first time."

More Okta Workforce Identity Cons →

Pricing and Cost Advice
  • "During testing we are allowed a certain number of licenses for free."
  • "Its price is reasonable. It is not highly expensive."
  • "Their pricing model is a little bit weird. Currently, there is no price advantage in signing up for yearly contracts. There are no additional costs to the standard licensing costs."
  • "Our licensing fee is currently on an annual basis."
  • "The licensing is very good because it does not cost a lot of money. It's affordable for all-sized customers, including enterprises. There is an additional cost for premium support."
  • "Duo Security is free."
  • "With regard to pricing, for a small business buying a one off, it's pretty expensive. If it's an enterprise that has thousands of employees, however, it's really nothing to protect your data because if your network goes down or it's breached, you're losing millions of dollars every minute. When it comes to a large enterprise, it's priced where it should be because you're talking business to business. You're not talking business to consumer."
  • "Price wise, it's not cheap, but it's not expensive at all either. It's in the middle."
  • More Cisco Duo Pricing and Cost Advice →

  • "It could be a bit too pricey for small companies. Okta Workforce Identity can add a lot of benefits, but smaller companies may not have a lot of applications that need to be managed by Okta Workforce Identity. In larger organizations, there are more departments, applications, and users to manage. Okta Workforce Identity adds a bit more value to those bigger organizations. In addition to standard licensing fees, there are also additional costs for things"
  • "License is around US$20,000 annually."
  • "I believe it competes well. The pricing is pretty competitive. I know that Microsoft also provides something similar with its MFA and identity services."
  • "It is costly for large companies."
  • "The price of this product could be lower."
  • "It has a yearly subscription. As compared to its competitors, it is quite expensive. It also has a complex licensing model."
  • "The pricing is reasonable."
  • "This solution is costly. Pricing is decent if you have less users, but it significantly goes up the more users you have, with its cost not justified."
  • More Okta Workforce Identity Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:We switched to Duo Security for identity verification. We’d been using a competitor but got the chance to evaluate Duo for 30 days, and we could not be happier Duo Security is easy to configure and… more »
    Top Answer:They are users who, as mentioned before, utilize RDPAP and MDPAP. It includes functionalities related to finance, specifically in single sign-on.
    Top Answer:I am not aware of the pricing. There are two departments, and I don't have any information about them.
    Top Answer:Okta has introduced the Universal Directory. It has custom attribute capability and user permissions to read/write on their profiles or hide them. Profile sources and identity profile sourcing are two… more »
    Top Answer:The pricing itself is a bit more expensive than the other products in the market so far. Since I know the product is in full demand. But, again, the price texture, features, and everything suits well… more »
    Top Answer:Okta has a limitation with directory integrations. If you have multiple Active Directory integrations, the user distinguished name (DN) and the manager DN don't get imported properly into the Okta… more »
    Ranking
    2nd
    Views
    4,396
    Comparisons
    3,201
    Reviews
    43
    Average Words per Review
    758
    Rating
    8.9
    3rd
    Views
    5,052
    Comparisons
    4,109
    Reviews
    23
    Average Words per Review
    546
    Rating
    8.4
    Comparisons
    Also Known As
    Duo Security
    Learn More
    Overview

    Cisco Duo is a cloud-based access management platform that secures access to all applications, for any user and device, from anywhere. It’s designed to be both easy to use and deploy, while providing complete endpoint visibility and control.

    Duo verifies users' identities with strong passwordless authentication and industry-leading multi-factor authentication. Paired with deep insights into your users’ devices, Duo gives you the policies and control you need to limit access based on endpoint or user risk. Users get a consistent login experience with Duo's single sign-on that delivers centralized access to both on-premises and cloud applications.

    With Duo, you can protect against compromised credentials and risky devices, as well as unwanted access to your applications and data. This combination of user and device trust builds a strong foundation for a zero trust security model.

    Okta Workforce Identity is a comprehensive identity and access management (IAM) solution designed to enhance security and streamline user experiences for businesses of all sizes. As a cloud-based platform, it offers a suite of tools that simplify user authentication, authorization, and management across a variety of applications and services.

    Core Features

    • Single Sign-On (SSO): Enables users to access multiple applications with a single set of credentials, enhancing convenience and reducing password fatigue.
    • Adaptive Multi-Factor Authentication (MFA): Provides robust security by requiring additional verification factors, which can adapt based on the user's location, device, and behavior.
    • Lifecycle Management: Automates user account creation, updating, and deactivation, ensuring access rights are current and compliant with company policies.
    • Universal Directory: A centralized directory service that supports user and group management across various applications, simplifying administrative tasks.
    • API Access Management: Safeguards APIs by implementing policies that control how and when they can be accessed, which is crucial for protecting sensitive data.

    PeerSpot users often praise Okta Workforce Identity for its ease of use and robust security features. IT professionals appreciate the streamlined integration with numerous applications and the flexibility in configuring access policies. Business executives value the enhanced security posture and the ability to enforce compliance across their digital assets.

    For IT professionals, Okta Workforce Identity offers a scalable and efficient solution to manage user identities and access rights. The ability to automate routine tasks like user provisioning and deactivation significantly reduces administrative overhead, allowing IT teams to focus on more strategic initiatives. Furthermore, the platform's comprehensive reporting capabilities aid in monitoring and auditing access, which is critical for maintaining security and compliance.

    Business executives will find that Okta Workforce Identity aligns with broader organizational goals of operational efficiency and risk management. Its intuitive user experience minimizes disruptions to workforce productivity, while advanced security features like adaptive MFA help mitigate the risk of data breaches. The platform's cloud-based nature ensures scalability and agility, enabling businesses to adapt quickly to changing market conditions and workforce dynamics.

    Okta Workforce Identity stands out as a versatile and secure IAM solution, adept at meeting the complex needs of modern enterprises. Its combination of user-friendly features and robust security measures makes it a top choice for organizations aiming to streamline their identity management processes while bolstering their cybersecurity defenses.

    Sample Customers
    FedEx, Zoom, Takeda, Lululemon Athletica, GrunHub, jetBlue, McKensson, Bain & Company, Engie, Peloton, Sonos, T-Mobile, Hewlett Packard, MGM Resorts, Ally Financial, Priceline, Albertsons, Itercom, Classy, FICO, Kensho, Live Nation, Drata, Rotary, and others.
    Top Industries
    REVIEWERS
    Comms Service Provider13%
    Financial Services Firm10%
    Government8%
    Manufacturing Company8%
    VISITORS READING REVIEWS
    Computer Software Company26%
    Financial Services Firm7%
    Government7%
    Manufacturing Company7%
    REVIEWERS
    Computer Software Company27%
    Manufacturing Company15%
    Financial Services Firm9%
    Comms Service Provider9%
    VISITORS READING REVIEWS
    Computer Software Company17%
    Financial Services Firm11%
    Government7%
    Manufacturing Company7%
    Company Size
    REVIEWERS
    Small Business33%
    Midsize Enterprise21%
    Large Enterprise47%
    VISITORS READING REVIEWS
    Small Business28%
    Midsize Enterprise16%
    Large Enterprise56%
    REVIEWERS
    Small Business38%
    Midsize Enterprise21%
    Large Enterprise41%
    VISITORS READING REVIEWS
    Small Business25%
    Midsize Enterprise13%
    Large Enterprise62%
    Buyer's Guide
    Cisco Duo vs. Okta Workforce Identity
    May 2024
    Find out what your peers are saying about Cisco Duo vs. Okta Workforce Identity and other solutions. Updated: May 2024.
    772,649 professionals have used our research since 2012.

    Cisco Duo is ranked 2nd in Single Sign-On (SSO) with 55 reviews while Okta Workforce Identity is ranked 3rd in Single Sign-On (SSO) with 59 reviews. Cisco Duo is rated 8.8, while Okta Workforce Identity is rated 8.4. The top reviewer of Cisco Duo writes "Helps reduce the risk of a breach and is easy to deploy and onboard". On the other hand, the top reviewer of Okta Workforce Identity writes "Extremely easy to work with, simple to set up, and reasonably priced ". Cisco Duo is most compared with Microsoft Entra ID, Fortinet FortiAuthenticator, Fortinet FortiToken, Yubico YubiKey and Cisco ISE (Identity Services Engine), whereas Okta Workforce Identity is most compared with Microsoft Entra ID, Google Cloud Identity, SailPoint Identity Security Cloud, Saviynt and OneLogin by One Identity. See our Cisco Duo vs. Okta Workforce Identity report.

    See our list of best Single Sign-On (SSO) vendors, best Authentication Systems vendors, and best ZTNA as a Service vendors.

    We monitor all Single Sign-On (SSO) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.