We performed a comparison between Cisco UCS Manager and ServiceNow IT Operations Management based on real PeerSpot user reviews.
Find out in this report how the two IT Infrastructure Monitoring solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The interface is ergonomic and native. We can use UCS Manager to do all the configurations for the servers, including storage, networking, and all the other components we need inside the fabric. It's simple and flexible."
"The flexibility and the ease in which the features can be expanded are the solution's most valuable aspects."
"The solution is highly scalable, mainly because of the templates that make it easy for you to actually edit on the system."
"Ease of management is certainly the most valuable feature in this product."
"The management is one of the most valuable features of this solution."
"What I like most about Cisco UCS Manager is the ease of administration. It also allows the central management of maintenance, installation, and configuration activities."
"Technical support has been good so far. We haven't had any issues with them. We're satisfied with the level of service they provide our company."
"We can configure the Cisco UCS Manager, the profiles and interactions with the resource we manage."
"It is a stable solution. I have not experienced any system outages during my time using the solution."
"The solution is very capable and user friendly."
"It's easy to set up."
"Their Event Management is very good."
"The most valuable feature of ServiceNow IT Operations Management is the user interface."
"The scalability of ServiceNow is good."
"It has been very useful for tracking. It has evolved a lot over time, and there is a single pane of glass where you can track and see everything."
"The Discovery feature is the most valuable. I only use the Discovery and Service Mapping features. I am using the minor subscription called ITOM Visibility, which includes the Discovery and Service Mapping features. It is easy to understand and easy to use. It has a lot of documentation. You can find a lot of help online, which helps me in finding what I need in a rapid way. You can find videos on YouTube channels and a lot of stuff and information in the online community."
"Getting a CLI report on routers, switches, or any other CLI configuration device is difficult."
"I would like to see Cisco UCS optionally work as a hyper-converged system because right now, it only operates as a converged system."
"Cisco UCS Manager is not a scalable solution because once you have 160 blades, it cannot be expanded more."
"The installation and upgrade sytems need to be improved."
"I want to be able to schedule multiple sequential updates in one go."
"The pricing can be better."
"Its user interface can be improved. It can be more user-friendly."
"The automation within the solution needs to be simplified."
"Service mapping is pretty limited."
"The initial setup phase was hard and could be made easier."
"An area for improvement for ServiceNow IT Operations Management is making service mapping and discovery easier for non-IP devices."
"It should have better integrations with other solutions."
"If you are new to using the solution, you will find the setup complex."
"ServiceNow IT Operations Management could be improved by providing more user customization options."
"The tool can be improved by including more detailed information to assist new users."
"Regarding ServiceNow, there is room for improvement in terms of customization, particularly in the area of self-customization."
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Cisco UCS Manager is ranked 29th in IT Infrastructure Monitoring with 21 reviews while ServiceNow IT Operations Management is ranked 8th in IT Infrastructure Monitoring with 35 reviews. Cisco UCS Manager is rated 8.0, while ServiceNow IT Operations Management is rated 8.2. The top reviewer of Cisco UCS Manager writes "Used to manage servers, monitor or manage firmware upgrades, and push policies". On the other hand, the top reviewer of ServiceNow IT Operations Management writes "A very capable solution that includes a valuable, user-friendly workflow management tool". Cisco UCS Manager is most compared with Cisco Intersight, Nutanix Prism, HPE OneView, Zabbix and Datadog, whereas ServiceNow IT Operations Management is most compared with OpsRamp, Moogsoft, Splunk ITSI (IT Service Intelligence), Datadog and BMC TrueSight Operations Management. See our Cisco UCS Manager vs. ServiceNow IT Operations Management report.
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