We compared Cohesity DataProtect and Commvault Complete Data Protection based on user reviews in five categories. We reviewed all of the data and you can find the conclusion below.
Features: Cohesity DataProtect offers instant recovery and built-in integration with Office 365 and Active Directory. Commvault Complete Data Protection is highly regarded for its extensive recovery options and compatibility with diverse storage systems. Cohesity DataProtect users have suggested enhancements to its user interface, rollback methodology, and cloud data recovery. Other pain points include file server capacity and legacy platform support. Users suggest that Commvault Complete Data Protection could offer more Windows security features and a unified console. They said Commvault should expand support for container-based systems and improve its ability to archive large video files.
Service and Support: The customer service experiences for Cohesity DataProtect have been mostly positive, but some say the quality of Cohesity's support may differ depending on the region. Commvault Complete Data Protection earned mostly positive feedback for its customer service, but some Commvault customers mentioned concerns about network-related support and the need for more direct access during emergencies.
Ease of Deployment: Most users consider the setup process for Cohesity DataProtect to be easy, although a few found it more complex than other products. The setup process for Commvault Complete Data Protection is complex, time-consuming, and may require outside help. The lack of sufficient documentation and online resources adds to the difficulty.
Pricing: Cohesity's pricing is higher than its competitors, although some customers consider it affordable. Commvault may need to lower its price to attract customers in certain regions and customer segments.
ROI: Cohesity DataProtect provides security against ransomware and efficient file retrieval. Commvault Complete Data Protection offers significant cost savings. Some enterprise customers estimated that they saved between $100,000 to $300,000 by reducing labor costs, speeding up backup and recovery, and implementing remote access.
Comparison Results: Cohesity is regarded as an affordable solution that offers instant recovery and superior ransomware protection. However, users say its customer service is inconsistent across regions, and its rollback methodology has room for improvement. Commvault Complete Data Protection is a robust and flexible solution with the potential to save customers money, but users say the setup is too complex and it needs better support for container-based systems.
"The implementation and training are all done through the sales engineer, which provides for a seamless and great experience when it comes to starting with a new vendor."
"Its flexibility is the most valuable. Being a cloud version, it has more flexibility, and it allows me to incorporate different workloads and consolidate all the data in one place. It has good high availability, and it is also easy to maintain."
"It's completely reliable and easy to restore."
"Cohesity DataProtect is more of a unified solution, which is also trying to expand for ransomware protection."
"We can run test scripts on production data."
"It has a lightning fast restore."
"The initial setup is easy."
"It's stable."
"We switched to Commvault because we were looking to centralize management. This reduced IT administrator time as well as providing stability and reliability for data backups in a single console."
"The 1-Touch recovery feature is helpful for all customers."
"The product has the best features for scaling up and administering all the solutions from a single platform."
"Commvault is very simple to use and it is automated."
"The ability to manage everything from a single pane of glass is another major advantage."
"We have multiple workloads, including SQL, Oracle, SAP HANA, especially Sybase, as well as file systems, VMs, and Exchange mailboxes. Commvault provides very good support for them."
"It integrates redundant storage and preserves jams in a storage area, providing up to 70% compression rate."
"Commvault HyperScale X is also a good choice for regulations that require the backup system to be isolated from the rest of the infrastructure."
"We aren't missing any features. In terms of the solution overall, it's so far so good."
"We are highly dissatisfied with the level of support and functionality provided for HANA within the Cohesity product."
"At times, you may click the wrong server or click too fast and accidentally restore a cluster of servers. It would be very helpful to have a cancel option under restores."
"The error handling could be improved."
"Microsoft Exchange online mailbox backups would be fantastic."
"Reporting is one area that isn't as robust as it could be."
"The solution has a more complex setup than Veritas and Veeam."
"They could always keep up with continuous interface refinements."
"The price of Commvault HyperScale X could improve."
"This is not a very high standard product."
"The solution requires improvement with its connection and bandwidth."
"They should move the CommServe outside of Windows machines and the database should be distributed among servers. It's still a single point of failure."
"Support for this product needs to be improved because I have seen a couple of cases where it is taking more than the required time to solve issues."
"I need documentation for Azure backups. One expectation that I have is regarding PDF documentation. When I was trying to browse the documentation, I could not locate that."
"We had some small issues with the reporting, but that was just a matter of fine-tuning the kinds of messages we receive by email. It was a little overwhelming in the initial configuration. So we reviewed our configuration with our partner and customized the reports so that we only get the important reports. I haven't seen any big issues or things that the solution is missing."
"One issue we face is the complexity of the console. That could be improved on. It takes users time to get familiar with Commvault. On average, it takes our customers between one and three months to learn it. The console and the way you configure Commvault have very advanced settings. It takes time to understand how it works."
Cohesity DataProtect is ranked 8th in Backup and Recovery with 67 reviews while Commvault Cloud is ranked 3rd in Backup and Recovery with 104 reviews. Cohesity DataProtect is rated 9.0, while Commvault Cloud is rated 8.6. The top reviewer of Cohesity DataProtect writes "Easy to use, offers good scalability and responsive support ". On the other hand, the top reviewer of Commvault Cloud writes "Provides excellent visibility and helps reduce costs and time". Cohesity DataProtect is most compared with Rubrik, Veeam Backup & Replication, Dell PowerProtect DD (Data Domain), Veritas NetBackup and Veeam Backup for Microsoft 365, whereas Commvault Cloud is most compared with Veeam Backup & Replication, Rubrik, Veeam Backup for Microsoft 365, Azure Backup and AWS Backup. See our Cohesity DataProtect vs. Commvault Cloud report.
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