We performed a comparison between Comindware Tracker and IBM BPM based on real PeerSpot user reviews.
Find out in this report how the two Business Process Management (BPM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The clean interface, prioritization, and private task lists aren't present in other solutions."
"This software added transparency to our workflows. It helped with increasing throughput of clients and their satisfaction."
"It provides a scalable solution that should allow me to grow my company without too much fuss or further set up required."
"This software makes it so easy and enjoyable to work with the team. Any user can learn and start using the application quickly."
"This solution can be useful for tracking the different stages of projects and the people working on them."
"The workflow tracker helps us to track our staff's workflow. It helps us to improve the productivity of our team."
"The feature I have found most valuable is the easy synchronization with other tools."
"I love this software because this software helps me to increase team productivity day-by-day."
"The initial setup is straightforward and easy. I would give it a nine out of ten."
"There is a component of this BPM pool - I can't recall the name. What it does is, it allows you to create various scenarios and then run them quickly, before actually putting them onto a tool. So I think that part of the tool is really fantastic, because that enables you to create scenarios, create simulations, before actually going out and putting it into the tool itself"
"This is one of the best tools to support the business and the way we work, and the numerous processes we need to implement."
"This solution has always been lacking in the user interface (UI), it needed to be improved a lot. However, from the acquisition of Spark UI, the UI is much better. Overall the solution is robust and has the ability to integrate with any product for complex workflows."
"I liked its robustness the most. It was a very robust platform in my experience. It seemed like a very stable and powerful tool for handling lots of concurrent users and hammering at the system."
"It is transparent to business users because it is mostly picture based modelling."
"The most valuable features are the integration capabilities - BPM can connect with almost any legacy or advanced system."
"Its dashboard is easy to use and very good. It allows us to customize."
"The initial setup seemed a bit complex, and there is no great documentation."
"There are not very many report templates, and if there were more, it would really help."
"This solution lacks API integration with some popular websites."
"It would be wonderful to have newer version releases more frequently, but it is quite a minor con."
"I would like them to offer a one-time payment plan that one can choose."
"Figuring out how to integrate defined teams or groups into this system is difficult, and there are no contextual menus."
"I am expecting new updates to improve the software."
"The UX/UI could be reviewed and revamped to meet new the criteria of Digitalization and Innovation."
"IBM BPM is stable, but sometimes there are issues with the server."
"One of the things that we are looking at is cognitive learning. IBM has another product called IBM RPA, I think, which is doing some of that stuff. We would like to see more of that with respect to cognitive learning and AI put back into the process engine to help."
"I would like to see the front-end support improved because it should be fully integrated and supported."
"The initial setup process is complex for basic users."
"You must have good experience to work with it. It is not that easy. Its installation is complex, especially in the new version for business automation, and it could be improved. It has a safety application embedded inside it, and you need to do a lot of configuration to install it. I have been working for two days to resolve an issue."
"The user experience, while it has improved, should continue to improve."
"We had a weird problem that whenever the database would go down, even for a few seconds, it broke the connection. It would not come back up as it was supposed to. However, working with IBM, we were able to figure out a fix, then it came back up, even after an interruption of the database."
"I'm hearing things might be improving, to really deliver on BPM as opposed to simply workflow. That really should be emphasized a lot more than it has been, because a lot of customers will simply implement the process and leave it there, because the product maybe doesn't emphasize BPM as much as it should, as much as maybe they talk about it in the sales process. The whole idea of BPM, is to iteratively improve the process, and in order to do that you have to have the analytics tool with it. A lot of times that doesn't go as far as it should simply because there's a lot more work to be done for that to happen, and just some sort of technical limitations that don't make that as easy as it should be."
Earn 20 points
Comindware Tracker is ranked 49th in Business Process Management (BPM) while IBM BPM is ranked 5th in Business Process Management (BPM) with 105 reviews. Comindware Tracker is rated 9.6, while IBM BPM is rated 7.8. The top reviewer of Comindware Tracker writes "Easy to navigate and great for keeping everybody in the loop". On the other hand, the top reviewer of IBM BPM writes "Offers good case management and its integration with process design but there's a learning curve". Comindware Tracker is most compared with , whereas IBM BPM is most compared with Camunda, Appian, Pega BPM, IBM Business Automation Workflow and Apache Airflow. See our Comindware Tracker vs. IBM BPM report.
See our list of best Business Process Management (BPM) vendors and best Process Automation vendors.
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