ControlUp vs Zabbix comparison

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ControlUp Logo
1,831 views|1,184 comparisons
100% willing to recommend
Zabbix Logo
21,652 views|16,596 comparisons
95% willing to recommend
Comparison Buyer's Guide
Executive Summary

We performed a comparison between ControlUp and Zabbix based on real PeerSpot user reviews.

Find out in this report how the two IT Infrastructure Monitoring solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
To learn more, read our detailed ControlUp vs. Zabbix Report (Updated: May 2024).
772,649 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"ControlUp is beneficial as it provides a web interface through which you can access all your infrastructure—servers, devices, and VDI infrastructure—all on the same platform. It supports gathering all infrastructure components in a single, unified dashboard. This helps you identify performance issues or high resource utilization, allowing quick troubleshooting. I appreciate the solid interface that ControlUp offers.""Security, uptime, and reduced capital expenditures are the main reasons we use ControlUp. So basically, the money that we consume is based on the amount of time we are using a service.""Integration with Netscaler and Scoutbees can provide a proper end-to-end analysis of the user's experience and give us a real ROI.""It shows you so many details of what's going on in that log-on that, if there's a problem, you can identify it in five minutes.""The script-based actions have allowed us to extend the core reporting capabilities.""It has a great career time monitoring tool.""ControlUp has some good functionalities, such as remotely pushing scripts in the device through the tool.""When using ControlUp, the core feature that we have found valuable is its UI. It is a valuable tool to view the analysis reactions of a base core Level 2 or Level 1 team so that they can complete the necessary troubleshooting."

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"During my testing, the features that I like the most are that it can be integrated with my system, and it provides me with reports of all of my servers.""Zabbix can use old data to current data to set the threshold. We can use previous data to set the threshold.""The most valuable feature is that it provides network segregation for server monitoring.""The overall functionality of Zabbix is very good. The monitoring of bank applications that Zabbix provides is great. The information is displayed on a dashboard that is easily viewed.""I have found that the reporting feature in Zabbix is most valuable. Additionally, the solution has given us bandwidth options, we are able to see where problems are. For example, we noticed a problem that occurred because of a bad interface going in the wireless VLAN.""We use Zabbix to monitor our organization's IT infrastructure and workstations. We don't use Microsoft Intune since it's expensive. The tool's real-time alerting system has proved crucial for us, particularly when a new device joins a network that is not one of our own devices. It notifies us about the presence of this new device, allowing us to investigate further. Additionally, it alerts us about disk usage, memory usage, and the software installed on the machine.""It has an intuitive UI with beautiful graphs and customizable maps.""The best thing about Zabbix is the integration and the APIs that are included are very fast"

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Cons
"There was some lag earlier, and reports pulled from the dashboard would sometimes be half an hour old. But now, the information provides real-time status, which is greatly appreciated. Overall, I've seen improvement in the product.""ControlUp could improve the integration. Microsoft Azure Virtual Desktop monitoring has better integration.""We'd like to see the mobile app working again so that we can get alerts 24/7. This is especially useful for the person on call.""Solve is a quick and intuitive tool for quickly mapping data together, however, once you have the view of the data that you like, it is difficult to share this with colleagues.""This solution be improved by including load throttling tools. For example, I can identify a service where we spend a lot of CPU but I cannot restrict the service from ControlUp. I have to use another tool like AppSense.""The most common complaint that I have heard, at least within our organization, is about reporting. They have their own reporting. It's just that it doesn't yet include everything that you can look at within the application. You can only report on specific metrics or collections.""It can be improved by including script-based scheduling.""Most reports give information about the top 100 devices, but not all of the devices."

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"I think the reporting part of Zabbix can be improved in terms of more user-friendly graphics to display the collected data. Many simple users who don't know how to use Zabbix properly might get confused by the reporting, although at the same time it is very versatile for my company.""I had problems using Zabbix when working with SUSE Enterprise; many companies use SUSE.""There are areas of improvement. The database grows really fast. So, when you install Zabbix, you have to deal with some issues, like the database. We become pretty big very fast.""We would like to see the addition of automatic push functionality to this product. This would save time when monitoring our servers and networks as, at present, we have to manually install the Zabbix agent on any hardware to be monitored.""As far as improvements, sometimes I get a bit frustrated when I move from a previous version to a new one because some configuration has changed—I need to investigate the documentation to deal with some configuration. But it doesn't take much time, so it's okay.""Its UI should be improved. They did some improvements in version 5, but it could benefit from some more work. Its integrations should also be improved. They've been active for one year, and they seem to have noticed that. It has new integrations, but it could benefit from more integrations. As far as I know, there is no model to push statistics, metrics, or events towards Zabbix. This type of API isn't yet there, whereas some other tools provide an API for this.""The only improvement I would suggest, revolves around its AI and ML capabilities.""Improvement is needed as per customer requirements."

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Pricing and Cost Advice
  • "We are satisfied with the price compared to other solutions."
  • "Personally, I would say that the only thing I could compare it to is another monitoring tool that we use, Nagios."
  • "Based on my experience, ControlUp is not that expensive."
  • More ControlUp Pricing and Cost Advice →

  • "It’s free of cost."
  • "It is a true open-source solution, so there are no licensing costs."
  • "The product is an open source and free solution."
  • "It's free software released under the GNU/GPL license."
  • "There are no licenses."
  • "We’re using the free version, which covers all our current needs."
  • "It is free, which allows us to reduce costs."
  • "I was using the free, Community Edition."
  • More Zabbix Pricing and Cost Advice →

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    Comparison Review
    Anonymous User
    I have researched a quite a few network monitoring tools which can be used for various monitoring purposes of not only the servers, but the intermediate routers as well. There are majorly three types of these softwares. Ones which are completely open-source, you can do almost anything you want using these, but they require quite some expertise before you can use them. Then there are the ones that are not open source, the enterprise softwares and cost you some money, but on the other hand, they are extremely easy to set-up and learn. You can have them up and running in a matter of minutes. And then there are those which are completely cloud based. They can be free of cost or charge some money depending on the software. The good thing about these is that you don’t have to install any extra software, and it can be managed completely online but then again these have limited features and you cannot exploit them to the full extent as you can do with the open-source and to some extent the enterprise software, so I won’t suggest you to use these, because these are generally not the complete solutions and require other support software to achieve the same. Below I have listed the outstanding pros and cons of the various Network analyzers that you can look into Nagios Pros: Nagios offers an extensive set of collector plug-ins that allows users to gather performance and availability data from a broad range of operating systems, including  Windows and Netware Nagios… Read more →
    Questions from the Community
    Top Answer:When using ControlUp, the core feature that we have found valuable is its UI It is a valuable tool to view the analysis reactions of a base core Level 2 or Level 1 team so that they can complete the… more »
    Top Answer:They have standard and platinum licensing. We have a platinum license.
    Top Answer:This solution be improved by including load throttling tools. For example, I can identify a service where we spend a lot of CPU but I cannot restrict the service from ControlUp. I have to use another… more »
    Top Answer:The template system in Zabbix is very beneficial as it saves time in configuration.
    Top Answer:Zabbix's licensing and pricing are good for our needs.
    Top Answer:To improve Zabbix, adding more features to support the monitoring of modern workloads like containers would be beneficial. Many environments are shifting away from traditional setups to remote and… more »
    Ranking
    Views
    1,831
    Comparisons
    1,184
    Reviews
    8
    Average Words per Review
    799
    Rating
    8.4
    Views
    21,652
    Comparisons
    16,596
    Reviews
    28
    Average Words per Review
    599
    Rating
    8.4
    Comparisons
    Centreon logo
    Compared 6% of the time.
    Checkmk logo
    Compared 5% of the time.
    Nagios Core logo
    Compared 4% of the time.
    Amazon CloudWatch logo
    Compared 4% of the time.
    SolarWinds NPM logo
    Compared 4% of the time.
    Learn More
    Overview

    ControlUp is a digital experience monitoring management platform that makes it possible for IT teams to deliver a work-from-anywhere experience for employees. The solution makes fixing and preventing issues easy, enabling IT teams to make smarter decisions. It also provides monitoring performance, availability, and useful productivity metrics.

    The ControlUp platform supports:

    • Any digital workstyle
    • Physical endpoints
    • Virtual desktops
    • Apps
    • SaaS
    • Web apps
    • Unified communications tools

    ControlUp Features

    ControlUp has many valuable key features. Some of the most useful ones include:

    • Out-of-the-box device and performance metrics
    • Custom metric and device data collection
    • Non-intrusive, secure agents with offline mode
    • Custom reporting
    • Easy-to-use dashboards
    • Scalable SaaS infrastructure
    • Built-in troubleshooting & remediation actions
    • Remote assist
    • Custom script actions
    • Multiple scripting languages
    • Automation and alerting

    ControlUp Benefits

    There are many benefits to implementing ControlUp. Some of the biggest advantages the solution offers include:

    • Wide range of platform options: ControlUp offers multiple platform options including Windows, macOS, Linux, and IGE, independent of device location.
    • Powerful analytics: With ControlUp, you can analyze across your entire infrastructure or you can collect detailed individual device performance.
    • Optimizes performance: The solution enables you to remediate issues and optimize performance with its support of both manual and automated actions.
    • Minimize user downtime: ControlUp helps you catch common issues that lead to workflow interruptions. Self-correcting capabilities and comprehensive early-warning systems address issues before they impact employee productivity.
    • Resolve issues faster: The solution enables you to spend less time on support calls and more time driving value via its real-time troubleshooting and remediation solutions.
    • Increased visibility of remote environments: Gain real-time visibility across your entire network and find new ways to deliver the best end-user experience possible.

    Reviews from Real Users

    Below are some reviews and helpful feedback written by PeerSpot users currently using the ControlUp solution.

    A Chair, IEEE Consumer Technology Society - Dallas,Texas, USA at a non-profit says, “In terms of the public cloud, ControlUp's features make us feel very secure. Security, uptime, and reduced capital expenditures are the main reasons we use ControlUp. So basically, the money that we consume is based on the amount of time we are using a service. ControlUp offers a return-on-investment type of approach that helps us.”

    A VP Virtualisation and Citrix Engineer at BlackRock mentions, “Solve is quickly becoming one of the most-used features. Its interface allows us to connect to all 54,000 monitored endpoints in real-time. The script-based actions have allowed us to extend the core reporting capabilities. Combined with the triggers, we have been growing their usage to fix things before they become an issue. Lastly, the controller view allows us to compare the configurations of settings side-by-side which is extremely helpful when tracking down the RCA of an issue.”

    A Senior Citrix Remote Access Engineer at Rabobank comments, “The high-level view of the estate coupled with powerful administration tools has been great. We can see real-time performance and trends and can create triggers for common issues with associated scripts that can automate a lot of the previous manual remediation steps.”

    Zabbix is an open-source monitoring software that provides real-time monitoring and alerting for servers, networks, applications, and services. 

    It offers a wide range of features including data collection, visualization, and reporting. 

    With its user-friendly interface and customizable dashboards, Zabbix helps organizations ensure the availability and performance of their IT infrastructure.

    Sample Customers
    B/E Aerospace, North Carolina SECU, Vancouver Island Health Authority, University of Florida
    1. IBM 2. Dell 3. Cisco 4. HP 5. Oracle 6. Microsoft 7. Amazon 8. Google 9. Facebook 10. Twitter 11. LinkedIn 12. Netflix 13. Adobe 14. VMware 15. Salesforce 16. SAP 17. Intel 18. AT&T 19. Verizon 20. T-Mobile 21. Vodafone 22. Ericsson 23. Nokia 24. Siemens 25. General Electric 26. Honeywell 27. Philips 28. Sony 29. Samsung 30. LG 31. Panasonic 32. Toshiba
    Top Industries
    REVIEWERS
    Financial Services Firm57%
    Non Profit14%
    Energy/Utilities Company14%
    Computer Software Company14%
    VISITORS READING REVIEWS
    Financial Services Firm17%
    Computer Software Company14%
    Healthcare Company12%
    Manufacturing Company8%
    REVIEWERS
    Computer Software Company24%
    Comms Service Provider10%
    Financial Services Firm7%
    Aerospace/Defense Firm7%
    VISITORS READING REVIEWS
    Educational Organization34%
    Computer Software Company12%
    Financial Services Firm6%
    Government6%
    Company Size
    REVIEWERS
    Small Business25%
    Midsize Enterprise17%
    Large Enterprise58%
    VISITORS READING REVIEWS
    Small Business21%
    Midsize Enterprise14%
    Large Enterprise65%
    REVIEWERS
    Small Business49%
    Midsize Enterprise20%
    Large Enterprise31%
    VISITORS READING REVIEWS
    Small Business18%
    Midsize Enterprise43%
    Large Enterprise40%
    Buyer's Guide
    ControlUp vs. Zabbix
    May 2024
    Find out what your peers are saying about ControlUp vs. Zabbix and other solutions. Updated: May 2024.
    772,649 professionals have used our research since 2012.

    ControlUp is ranked 22nd in IT Infrastructure Monitoring with 11 reviews while Zabbix is ranked 1st in IT Infrastructure Monitoring with 101 reviews. ControlUp is rated 8.6, while Zabbix is rated 8.2. The top reviewer of ControlUp writes "Great for troubleshooting and reporting with a controller that allows for configuration comparisons". On the other hand, the top reviewer of Zabbix writes "Allows any number of customizations but lacks functionality for finding root causes". ControlUp is most compared with Nexthink, Goliath Performance Monitor, Liquidware Stratusphere UX, eG Enterprise and SysTrack, whereas Zabbix is most compared with Centreon, Checkmk, Nagios Core, Amazon CloudWatch and SolarWinds NPM. See our ControlUp vs. Zabbix report.

    See our list of best IT Infrastructure Monitoring vendors.

    We monitor all IT Infrastructure Monitoring reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.