We performed a comparison between NetWitness XDR and NetWitness XDR based on our users’ reviews in five categories. After reading all of the collected data, you can find our conclusion below.
Features: NetWitness XDR is commended for its prompt threat response, seamless integration capabilities, and user behavior analytics. Users say NetWitness XDR could improve its threat intelligence and investigation. Some suggested updates to its reporting engine. Cortex XDR presents an intuitive interface, advanced identification of risks, expandability, and compatibility with various other solutions. Meanwhile, Cortex XDR could use enhancements in hard disk encryption, security integration, and customer education.
Service and Support: NetWitness XDR provides effective 24/7 technical support. While some were satisfied with the response times, others experienced delays of up to 48 hours. Some customers were impressed with Palo Alto’s support, while others reported mixed experiences.
Ease of Deployment: Some users found the initial setup of NetWitness uncomplicated, but others faced challenges. Some users thought Cortex XDR’s deployment was fast and straightforward, while others consider it to be a complex and time-consuming task that requires thorough planning.
Pricing: The total cost of NetWitness XDR depends on the environment and the number of endpoints. Larger users can receive discounts, but users say the solution might be too pricey for smaller companies. NetWitness XDR provides various licenses, including some that feature premium support. Some reviewers said Cortex XDR is expensive, but others said it was reasonable for the robust feature set Cortex offers.
ROI: NetWitness XDR has demonstrated positive outcomes by improving threat detection capabilities and facilitating digital forensics. Cortex XDR creates value by ensuring system and data security rather than a financial return on investment.
Comparison Results: Our users prefer Cortex XDR over NetWitness XDR. Users praise Cortex XDR for its user-friendly interface, ease of use, and comprehensive threat detection capabilities. They also appreciate its stability, scalability, and seamless integration with other solutions. NetWitness XDR users have encountered issues with slow performance, and configuration problems. They say NetWitness needs improvements in threat intelligence and reporting. While Cortex XDR has been praised for its reasonable pricing, NetWitness XDR is considered expensive. Cortex XDR offers a superior experience with robust features and better value for the investment.
"The ability to hunt that IM data set or the identity data set at the same time is valuable. As incident response professionals, we are very used to EDRs and having device process registry telemetry, but a lot of times, we do not have that identity data right there with us, so we have to go search for it in some other silo. Being able to cross-correlate via both datasets at the same time is something that we can only do in Def"
"It's a great threat intelligence source for us, providing alerts for things it detects on the network and on the machines. We've used it often when there is a potential incident to see what was done on a computer. That works quite nicely because you can see everything that the user has done..."
"Among the most valuable features are the alert timeline, the alert story, which is pretty detailed. It gives us complete insight into what exactly happened on the endpoint. It doesn't just say, "Malware detected." It tells us what caused that malware to be detected and how it was detected. It gives us a complete timeline from beginning to end."
"Microsoft Defender XDR is scalable."
"Microsoft Defender's most critical component is its CASB solution. It has many built-in policies that can improve your organization's cloud security posture. It's effective regardless of where your users are, which is critical because most users are working from home. It's cloud-based, so nothing is on-premise."
"The comprehensiveness of Microsoft's threat detection is good."
"I have found the ability to delete unwanted threats beneficial."
"I like that it's stable. It's been stable for a long time, and Microsoft Defender has done a good job there."
"Its interface and pricing are most valuable. It is better than other vendors in terms of security."
"The solution allows us to make investigations. Other XDR solutions also provide similar capabilities but for investigation, Cortex XDR is better."
"Cortex covers everything I need. It's a perfect solution. Cortex provides a different level of visibility because it's an extended EDR, allowing you to grab logs from the network and firewalls. Palo Alto invented the concept of the extended EDR or XDR."
"It collects and caches and the knowledge of machine learning from different customers to take to the cloud. It makes it better to use for everybody. It allows for quick learning and updates and can, therefore, offer zero-day malware security. This sharing of metadata helps make the solution very safe."
"The protection offered by this product is good, as is the endpoint reporting."
"Since they've done their most recent update, the ease to isolate endpoints is valuable. If we find one where there is a virus on it, we can easily isolate it. We don't even have to contact the user. We don't have to manually take them off the network. We can easily isolate them."
"The interface is easy to use and it is more up to date than our previous solution."
"One thing that I like about Cortex XDR by Palo Alto Networks, it is detecting all the suspicious or malicious binaries, and it has integration with Palo Alto Firewall."
"The log correlation is good."
"It is very easy to use, and its usability is great. The use cases are also very easy. The visualizations of the use cases are magnificent. You cannot find this in any other solution. From my point of view, it is great."
"It is stable. We have been using it for some time, without any issues."
"We've contacted technical support several times. They've been very good. They have been able to help us resolve our issues."
"NetWitness Endpoint's most valuable features are its interoperability across many different operating systems and the ease of pivoting from network to endpoint via a single console."
"They have recently updated the features and the most valuable ones are the instant threat response, ease of use, web interface, integration, and easy access. RSA NetWitness Endpoint is very compatible with other solutions and technologies. However, they do not rely on third-party solutions and have most features built-in."
"It's a scalable solution. We have around five to eight customers using RSA NetWitness Endpoint, and we hope to increase the number of users."
"It helps our security team respond more accurately when there are threats, then we get less false positives or negatives."
"I'd like to see a wider solution that includes not only desktop devices but also other devices, such as servers, storage cabinets, switching equipment, et cetera."
"The support team is not competent or responsive."
"The management and automation of the cloud apps have room for improvement."
"When we do investigations, it would be better if Microsoft could populate the host dashboard more. When we open any host for investigation, we want the entire timeline of what is happening on the host, including all the users logging in, their hardware, Windows version, etc."
"A simple dashboard without having to use MS Sentinel would be a welcome improvement."
"I personally have not seen much evidence of how Defender can enhance the story of zero trust for enterprises."
"There is no common area where we can manage all the policies for the EDR, third-party solutions, devices, servers, Windows, Mac, etc., but it's on the road map, and we ware waiting for that feature."
"It would be highly beneficial if CoPilot could identify anomalies within the network and notify the IT team."
"In an upcoming release, the solution could improve by proving hard disk encryption. If it could support this it would be a complete solution."
"There is a severe gap in functionality between Windows, Linux, and Mac versions. For example all folder restriction settings are Windows only. Traps 5.0+ does not have SAML / LDAP integration."
"There are a large number of false positives."
"We had a problem with getting our older endpoints up to date, but their newest updates have been really good. I've been pleased with it in terms of what our needs are. It's doing what we want it to do."
"The connection to the internet has not performed as expected."
"Cortex XDR by Palo Alto Networks could improve by adding a sandbox feature to better compete with their competitors which have it."
"The solution should force customers to integrate with network traffic to see the full benefits of XDR."
"It tends to do 99.9% of things. The only thing I'd like is single sign-on authentication into their cloud platform so that my users can be properly authenticated against it."
"The threat intelligence could improve in RSA NetWitness Endpoint."
"Threat detection could be better."
"Its price could be improved. It is an expensive product. Its training is also too expensive. It would be great if they can have a better pricing scheme for the training."
"The solution lacks a reporting engine."
"I would like to see Security Orchestration and Response Automation (SOAR) integration."
"When analyzing something, you have to click several times. It requires a lot of effort to find something."
"The contamination feature could be improved."
"The deployment process is complex. I don't know why, but this solution will suddenly stop working. Logs stop coming. Often, one thing or another stops working. Most of the time, one of my team members is working with troubleshooting and working with technical support. Log passing is also one of the biggest challenge."
More Cortex XDR by Palo Alto Networks Pricing and Cost Advice →
Cortex XDR by Palo Alto Networks is ranked 4th in Extended Detection and Response (XDR) with 80 reviews while NetWitness XDR is ranked 17th in Extended Detection and Response (XDR) with 15 reviews. Cortex XDR by Palo Alto Networks is rated 8.4, while NetWitness XDR is rated 8.0. The top reviewer of Cortex XDR by Palo Alto Networks writes "Perfect correlation and XDR capabilities for network traffic plus endpoint security". On the other hand, the top reviewer of NetWitness XDR writes "Beneficial single unified dashboard, good native application integration, and high availability". Cortex XDR by Palo Alto Networks is most compared with Microsoft Defender for Endpoint, CrowdStrike Falcon, Darktrace, Symantec Endpoint Security and Fortinet FortiEDR, whereas NetWitness XDR is most compared with Darktrace, ExtraHop Reveal(x), CrowdStrike Falcon, SentinelOne Singularity Complete and Corelight. See our Cortex XDR by Palo Alto Networks vs. NetWitness XDR report.
See our list of best Extended Detection and Response (XDR) vendors, best Endpoint Protection Platform (EPP) vendors, and best Endpoint Detection and Response (EDR) vendors.
We monitor all Extended Detection and Response (XDR) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.