We performed a comparison between CYPHER Learning and SAP SuccessFactors Learning based on our users' reviews in five categories. After reading the collected data, you can find our conclusion below.
Features: SAP SuccessFactors Learning provides user-friendly training, a comprehensive catalog, and seamless integration with other software. CYPHER Learning stands out for its product training videos, gamification, and personalized content. SAP SuccessFactors Learning could benefit from enhancements in its mobile application, user management, flexibility, and pricing. CYPHER Learning requires improved grading and assessment, online exams, and automation.
Service and Support: Some SAP SuccessFactors Learning users faced challenges when communicating with the support team and complained about receiving generic responses. CYPHER Learning's customer service was praised for its promptness, well-informed support staff, and transparent support system.
Ease of Deployment: The setup process for SAP SuccessFactors Learning is complicated, especially when importing learning items. Users reported that CYPHER Learning is more straightforward. Users find it easy to get started with the help of excellent onboarding training and support.
Pricing: Users said SAP SuccessFactors Learning is costly due to initial fees and yearly support charges that can be burdensome for small businesses. CYPHER Learning offers a competitive and reasonably priced user-based pricing model.
ROI: Our users say that SAP SuccessFactors Learning's return on investment (ROI) depends on an organization's size and goals. CYPHER Learning users reported cost savings, decreased expenses related to logistics and travel, and enhanced overall efficiency and productivity.
Comparison Results: SAP SuccessFactors Learning is the preferred choice over CYPHER Learning. SAP SuccessFactors Learning stands out for its extensive catalog, advanced learning features, and seamless integration with other software solutions. Additionally, it offers enhanced resource allocation and access functions, resulting in a streamlined user experience. CYPHER Learning was praised for its product training videos, assessments, and gamification features. The customer service and support provided also received positive remarks.
"The competency-based learning systems that we have created are very important. Before, we were using Talent Elements and the reason we shifted to CYPHER Learning was because of this feature. They are the reason for buying this product."
"There are several valuable features. One is the competency mapping. This helps us, as faculty members and developers of learning materials, track and monitor which competencies our students have acquired, based on the outcomes that we wanted them to have at the end of a particular module or term."
"In terms of the user availability, there is access to the platform 24 hours. So, we don't need to determine a specific time for training. We just give them a link, password, and period for them to complete, e.g., four days, then it is up to them. What is important is they pass the minimum requirements needed to pass the exams and certification process."
"The customization is very good because it allows us to completely brand the product so that it is our brand."
"One of the most valuable features is the ability to use private external portals through which we can sell our courses, which is enormous. This feature is one of the primary reasons we stitched from our previous LMS, as it allows us to grow and create customization. We can customize the portals within CYPHER Learning for specific clients, and that's huge."
"There are so many valuable features: The structure of the platform is fantastic and the learner experience is very good."
"I like that you can choose your home screen widget. We have a centralized calendar that sends a reminder to students about tasks that are due."
"CYPHER Learning is a user-friendly platform that makes it easy for me to manage my instructors and track my learners."
"SAP SuccessFactors Learning is very user-friendly."
"The interface is really friendly, and the training embedded in it is very easy to use, explore, and search. The catalog is pretty strong."
"Some valuable features include assigning various courses to employees based on their groups and roles, as well as providing specialized training for new hires."
"Reporting is very nice."
"SAP SuccessFactors Learning is highly scalable."
"The analytics and reporting features are very helpful."
"The product offers a lot of information which we can share with systems."
"The solution is a user-friendly application for learning, designing, and setting up courses."
"The vendor could improve on the chat system. Right now, the student only has access to messaging. Maybe it would be good to have a mini chat or the ability to do video calls with teachers if they have any questions about an assignment."
"Most of our wish list for CYPHER Learning has already been addressed. One that we are still asking them for is to include competencies from different industries, since they have industry partners. These would be the competencies that these industries need so that we can make sure that we are developing our students toward those competencies or skill sets."
"In terms of face-to-face education, a suggestion for CYPHER LEARNING is that it give more presence to CYPHER Learning as an entity in the school by teaching more about how to exploit the tools: how to create games, and more about the use of SCORM."
"The parents' training was not adequate. Parents say that it wasn't user-friendly for them."
"While the number of apps available for integration with CYPHER Learning has increased over the years, I would love to see this number continue to grow. I believe this would help solidify its position amongst other learning management systems as a viable option for educators and schools."
"There is a great feature that enables self-registration for a user and it comes with an access code. Unfortunately, there is only one access code and it works for all portals. We would appreciate a dedicated access code for different portals."
"One example is the email integration. When we send out an email to a customer that says, "Welcome, here's your enrollment and this is what you do," if it bounces back because that email address is not correct, CYPHER Learning won't tell you that your email bounced back."
"I think it would be helpful if the resources were more structured in a how-to format."
"The solution should have a more user-friendly dashboard because its current dashboard is not so great."
"This solution does not support right to left for the Arabic Language, and the Arabic text support is very bad."
"SuccessFactors Learning solely serves as a plain learning experience platform without any pre-existing content."
"Licensing is a major challenge in the solution."
"The application integration between cloud and on-premises storage has been completed. However, there is still room for improvement in integrating EC and SAP applications."
"The certifications are valid for only six months."
"SAP SuccessFactors Learning's e-learning portal has a very poor interface when compared to Cornerstone or PeopleFluent. It's a very basic interface, but I know that it has a very good foundation."
"The technical support team has room for improvement."
CYPHER Learning is ranked 1st in Learning Management Systems (LMS) with 50 reviews while SAP SuccessFactors Learning is ranked 4th in Learning Management Systems (LMS) with 24 reviews. CYPHER Learning is rated 9.0, while SAP SuccessFactors Learning is rated 7.8. The top reviewer of CYPHER Learning writes " Rules engine allows us to automate aspects of our training, and we get full visibility into individual students' progress". On the other hand, the top reviewer of SAP SuccessFactors Learning writes "An easy-to-deploy and stable solution helpful for multiple HR-related activities". CYPHER Learning is most compared with Moodle, Canvas LMS, TalentLMS, Cornerstone Learning and Blackboard Learning Management, whereas SAP SuccessFactors Learning is most compared with Moodle, Workday, Litmos, Cornerstone Learning and INX +LMS. See our CYPHER Learning vs. SAP SuccessFactors Learning report.
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