We performed a comparison between Dell Avamar and N-able Cove Data Protection based on real PeerSpot user reviews.
Find out in this report how the two Backup and Recovery solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The stability is okay."
"The backup is the solution's most valuable feature. It's very reliable."
"Scheduling is valuable. It does a good job of backing up, and it does a good job of restoring. Nobody has got a problem with that. The agents are well supported."
"We used Dell Avamar for backup and recovery of a virtual environment."
"The tool's most valuable features are backup management and speed."
"For the on-prem backup, it has all the necessary features that we require. They keep coming up with new scripts and new updates."
"Dell Avamar has a push upgrade feature that lets you simultaneously push updates to thousands of clients. I also found the self-service part of Dell Avamar helpful."
"Easy to configure and highly reliable for backup."
"Because the package includes cloud storage, we don't need to worry about hosting it inside. That was very important to us. And because the vendor has data centers worldwide, our reps in Europe and other places can get to what they need quickly and easily."
"It's extremely important that Cove provides cloud-based data protection with backup, disaster recovery, and archiving. That is a necessity for my insurance. As an IT company, my insurance would cost more if my backups were not offsite and off-network."
"We use a neat feature called VDR status, Virtual Disaster Recovery status. It only works on servers... It's automated. Once or twice a month it will virtually mount the backup and provide a screenshot and advise whether or not there have been any errors."
"The initial setup of N-able Cove Data Protection was very easy."
"What I like the most about it's the ease of use and the reliability that it has when copying information to the cloud."
"I know I won't have an issue if the data is there. The reliability and the confidence that we have is amazing. It doesn't matter. We've had customers have ransomware. We've had customers that have had corruption. We've had customers that have had employees destroy their data. As long as it's been backed up, I know that I can get it back and I know I have nothing to worry about. Our confidence level is very high."
"The ease of use and the console are great."
"The solution has reduced backup times by an immeasurable amount. Its backups are incremental, so you are only backing up data changes based on the last 24 hours or so. If you are also maintaining the stored images, the restores are also only incremental, happening in minutes. Whereas, with a lot of the other solutions that we have looked at, each time it goes to refresh the restore, then it has to build a completely new image. That takes forever. This solution also improves recovery time."
"The reporting should be improved, as we currently have to use another tool for that purpose."
"In my opinion, the user interface and the user friendliness could be improved. The specific thing I have in mind are the graphics, which are not quite user-friendly."
"The initial setup is a bit complex and could be simpler."
"What would make Dell Avamar better is if it can do faster backups because right now, PowerProtect Data Manager is better in this area with its new UI and a new way to implement backups. Customers nowadays also expect more up-to-date solutions, and this is another area for improvement in Dell Avamar. It's not as up-to-date, so I'm counting on PowerProtect Data Manager, but customers who have Dell Avamar don't want to switch because you don't have as many backup problems in Dell Avamar compared to other solutions. What I'd like to see in the next release of Dell Avamar is an updated UI and a different way to manage backups because currently, backup management is a bit heavy for customers using Dell Avamar."
"When we used the solution, it was still new, and so the customer service/technical support was not the best."
"The product could offer more integration capabilities."
"If you need to pull data out of it to offload to tapes, that's messy. You have a mechanism for it, but it is painful."
"If you don't have DPA, the reporting features are not as user-friendly, so reporting is something that they can improve on."
"I have some issues with the agent failing on workstations. I've had to completely uninstall several of them, delete everything, and start over to get them to work."
"The only area that needs improvement is that it is a little bit difficult when you get into virtual machines. The initial deployment of Cove is a little tedious, not for standard machines, but when you get into specialty stuff, like Hyper-V."
"N-able Cove Data Protection for Microsoft 365 is an area with shortcomings that need improvement."
"Having the licensing available for partners to be able to take advantage of testing without paying would make a big difference."
"For small amounts of data, recovery is easy, but when it's large amounts of data, it takes forever. So, if they can have a service where they put our data on a hard drive and ship it to us as fast as possible, it would be great. Even if there's a fee associated with it, it's fine."
"The reporting feature and functionality need improvement. We would like to see a little bit more detailed reporting that offers more CEO or C-level focused reporting options."
"A disaster recovery console would be an improvement for the product."
"This solution is not very good for image restores, mainly just files. The solution also does not allow you to enable or disable backups. Sometimes, our users will connect via mobile device and it will use their data to perform the backup. If they were able to enable and disable the backup, they would not have this issue."
Dell Avamar is ranked 12th in Backup and Recovery with 81 reviews while N-able Cove Data Protection is ranked 7th in Backup and Recovery with 20 reviews. Dell Avamar is rated 7.6, while N-able Cove Data Protection is rated 9.2. The top reviewer of Dell Avamar writes "Stable, integrates well with other solutions, and has a good price, but its UI needs a refresh". On the other hand, the top reviewer of N-able Cove Data Protection writes "Provides feature flexibility and modularity for our customers". Dell Avamar is most compared with Dell PowerProtect Data Manager, Veeam Backup & Replication, Dell NetWorker, Dell PowerProtect DP (IDPA) and Dell PowerProtect DD (Data Domain), whereas N-able Cove Data Protection is most compared with Acronis Cyber Protect, Veeam Backup & Replication, Veeam Backup for Microsoft 365, Azure Backup and MSP360 Backup. See our Dell Avamar vs. N-able Cove Data Protection report.
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