We compared Dell Avamar and Veritas NetBackup based on user reviews in five categories. We reviewed all of the data and you can find the conclusion below.
Features: Dell Avamar earns acclaim for its scalability, data compression capabilities, swift incremental backups, and seamless integration with Data Domain and VM stacks. Veritas NetBackup is praised for its versatility and integration with third-party applications. Dell Avamar could improve its tape connectivity and bare-metal restoration. Users also requested better Azure backups and a more user-friendly interface. Users appreciate its virtual server backup capabilities, cloud integration, and malware protection. Veritas NetBackup would benefit from streamlining implementation and incorporating additional cloud solutions.
Service and Support: Some customers express satisfaction with Dell support, but others said there is room for improvement. Some users reported positive experiences with Veritas customer service, but others said that it sometimes took a long time to resolve issues in specific regions.
Ease of Deployment: Opinions on Dell Avamar’s setup were mixed. Some users found it to be straightforward, while others considered it complex and difficult. Deployment time ranged from a few hours to a week, and assistance from Dell engineers might be necessary. Opinions on Veritas NetBackup's setup complexity are mixed, with some finding it straightforward and others perceiving it as more complex.
Pricing: Dell Avamar’s pricing is generally seen as reasonable, but some users think it is expensive. Opinions on Veritas NetBackup's pricing vary. Some consider it expensive but say it’s worth the price due to its extensive features. There are no additional fees aside from the basic license.
ROI: Dell Avamar provides cost savings through data reduction, deduplication, and compression. Veritas NetBackup prioritizes constant availability and quick access, resulting in a positive ROI.
Comparison Results: Dell Avamar is a scalable solution that offers excellent data compression and fast compression. However, Avamar earned mixed reviews for support, deployment, and pricing. Users also requested better Azure and bare-metal backups and restoration capabilities. Users say Veritas NetBackup is a versatile solution that offers robust compatibility, seamless cloud integration, and strong protection against malware and ransomware. NetBackup received mixed reviews for pricing and ease of setup, and some users said it could improve its cloud support.
"We have seen huge data reduction and data deduplication and compression, which is very cost-effective and cost-reducing for the company."
"The backup and recovery speed is very fast."
"The installation of the solution is easy."
"The most valuable features are image backups and file backups."
"The installation process is pretty straightforward."
"All the features in the system are highly valuable."
"The setup is very easy."
"The deduplication feature is the best aspect of the solution."
"We have a file server and our data file server, everything. We use it for VM server backup, too."
"The reporting is very good, with all of the details highlighted and very clear."
"It is pretty stable. We have one dedicated technician that is taking care of all the data protect. Typically, we have an issue once a month, if that. Or once every two months."
"The most valuable features are the VMware VADP backups and the support for data domains."
"I have found the Media Server Deduplication tool, deployment policies, and agentless features to be the most valuable features."
"The VM portal and the CloudCatalyst are two of the solution's most valuable features."
"The most valuable feature is replication because, using NetBackup replication, we can have disaster recovery of the data we have."
"The solution is easy to scale."
"It is very scalable, and that's its claim to fame, but that also makes it hard to make changes. Anytime there is a large piece of software, changing that piece of software is harder. You've got a larger install base, so you can't just rapidly change. We also use another product called Veeam, and it has this new feature called Continuous Data Protection, which basically lets you get very close to the way the system was in time. We have a system or two up there on which we have set 10 minutes Continuous Data Protection. So, we can roll it back to whatever it was 10 minutes ago, 20 minutes ago, or 30 minutes ago. This feature doesn't exist in Avamar Data Domain. That's the one feature I'd like to see first."
"The screen design is a bit back-dated."
"Some customers need to back up to tape, but Avamar lacks support, so it costs a lot."
"Backup image browse times should be faster."
"It would be better if we could integrate easily with other platforms."
"The client caches and deduplication system have a few problems."
"The user interface needs to be improved. It's not as good as it could be."
"The reporting should be improved, as we currently have to use another tool for that purpose."
"The licensing costs could be more affordable."
"We would like the Java console to be updated."
"Veritas NetBackup has some limitations and it would be a benefit if we had better documentation."
"I do not really like NetBackup as it is coming from a mix of other software packages."
"The only pain point we have with this solution is the cost. It's very expensive. In fact, it's so expensive we are looking for other platforms. We want to move away from it in order to save our organization costs."
"The user interface could improve, it seems a bit out of date."
"We have issues reaching them during some hours, and we need to escalate through several levels to get a resolution. Sometimes tickets stay open for days."
"The reporting of the backups could be better."
Dell Avamar is ranked 12th in Backup and Recovery with 81 reviews while Veritas NetBackup is ranked 5th in Backup and Recovery with 112 reviews. Dell Avamar is rated 7.6, while Veritas NetBackup is rated 8.2. The top reviewer of Dell Avamar writes "Stable, integrates well with other solutions, and has a good price, but its UI needs a refresh". On the other hand, the top reviewer of Veritas NetBackup writes "Efficient data recovery and replication features ". Dell Avamar is most compared with Dell PowerProtect Data Manager, Veeam Backup & Replication, Dell NetWorker, Dell PowerProtect DP (IDPA) and Rubrik, whereas Veritas NetBackup is most compared with Veeam Backup & Replication, Rubrik, Veritas NetBackup Appliance, Azure Backup and Acronis Cyber Protect. See our Dell Avamar vs. Veritas NetBackup report.
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