We compared Rubrik and Veritas NetBackup based on user reviews in five categories. We reviewed all of the data and you can find the conclusion below.
Features: Rubrik is praised for its automated policy enforcement and efficient ransomware detection. Veritas NetBackup users like its versatility and integration with third-party applications. Users appreciate its virtual server backup capabilities, cloud integration, and malware protection. Rubrik could expand compatibility with open-source databases, improve documentation, and strengthen its ability to back up remote sites. Veritas NetBackup would benefit from streamlining implementation and incorporating additional cloud solutions.
Service and Support: Rubrik customers appreciate the support team's expertise and fast response. Some users reported positive experiences with Veritas customer service, but others said that it sometimes took a long time to resolve issues and support is inconsistent across regions.
Ease of Deployment: Rubrik's setup is simple, and users say the support team was available to assist as needed. Opinions on Veritas NetBackup's setup complexity are mixed, with some finding it straightforward and others perceiving it as more complex.
Pricing: Some users find Rubrik's pricing expensive, but many say it’s justified by its encryption and security features. Rubrik's license includes both software and hardware without any additional costs. Opinions on Veritas NetBackup's pricing vary. Some consider it expensive but say it’s worth the price due to its extensive features. There are no additional fees aside from the basic license.
ROI: Rubrik provides peace of mind and some cost savings, but users say that quantifying the ROI is difficult. Veritas NetBackup prioritizes constant availability and quick access, resulting in a positive ROI.
Comparison Results: Users like Rubrik’s advanced ransomware features, excellent support, and automated policy enforcement. However, some had issues with its remote backup abilities and high price tag. Users say Veritas NetBackup is a versatile solution that offers robust compatibility, seamless cloud integration, and strong protection against malware and ransomware. NetBackup received mixed reviews for pricing and ease of setup, and some users said it could improve its cloud support.
"Features we have requested are typically added to the next product release."
"Cut backup remediation to nearly nothing."
"Rubrik is cheap, and you get good performance."
"Product support team is excellent, with issues typically being resolved on the same day."
"The Auto-Snapshot SLA feature and recovery time are amazing. It took seven seconds to have a server back up and running in production from a total failure."
"Automation functions, image based backup, and the ability to instantly recover anything from files to databases."
"The ease of use and innovation are the features that stand out for us."
"I would rate the solution's web interface at eight out of ten. It's just fantastic and intuitive. It's so easy to use. I've never done any formal training on Rubrik, but I was able to quickly come to grips with its capabilities."
"The main features of this solution are deduplication, compression, ease of use, simplistic user interface, and compatibility with all the backup service systems."
"If you are running on a legacy tape environment NetBackup is best."
"The most valuable features are the ability to create a trust relationship and historical reports."
"We have an issue with the last version on the latest backup of the solution as it is not compatible with Sybase 16.5."
"We believe that everything Veritas NetBackup offers, including backups, snapshots, deduplication, and replication, is valuable."
"The solution is stable."
"The most valuable feature is flexibility."
"The most valuable feature is replication because, using NetBackup replication, we can have disaster recovery of the data we have."
"Improving PowerShell integration would greatly simplify Rubrik management."
"Collecting logs in Rubrik is very difficult compared to other tools."
"The product’s user interface needs improvement."
"There are some corner cases where the Rubrik Connector (Agent) still doesn't work for our clients."
"The main pain points we experienced was the stability of the system. We received a lot of instability when we have upgraded from a certain version to a new version. The newer version was completely filled with bugs and we needed to purge the system every week until we update to a newer version that was available one year later. The stability of the code is the main problem, they need to make it better."
"I would love to be able to just get from the dashboard to a file that I need, or a system that I need."
"The solution's reporting feature could be better."
"Setup is immediate but pricing is not cheap."
"You cannot tell what your costs are going to be by using the dashboard, which is something that should be improved."
"There could be granular control over metadata components, specifically in the context of JSON data for the product."
"The pricing could be improved, and the interface could be more intuitive."
"The solution could have a more clear dashboard about the license and the operation status."
"Data restoration from Veritas NetBackup is quite slow. I would also like documentation that I can share with my technical team."
"I do not really like NetBackup as it is coming from a mix of other software packages."
"There may be a learning curve."
"The solution is quite expensive."
Rubrik is ranked 4th in Backup and Recovery with 83 reviews while Veritas NetBackup is ranked 5th in Backup and Recovery with 112 reviews. Rubrik is rated 9.2, while Veritas NetBackup is rated 8.2. The top reviewer of Rubrik writes "Easy to use with minimal training required, innovative, good support". On the other hand, the top reviewer of Veritas NetBackup writes "Efficient data recovery and replication features ". Rubrik is most compared with Veeam Backup & Replication, Cohesity DataProtect, Commvault Cloud, Zerto and AvePoint Cloud Backup, whereas Veritas NetBackup is most compared with Veeam Backup & Replication, Veritas NetBackup Appliance, Azure Backup, Veritas Backup Exec and Dell NetWorker. See our Rubrik vs. Veritas NetBackup report.
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