We performed a comparison between Devolutions Remote Desktop Manager and TeamViewer based on real PeerSpot user reviews.
Find out in this report how the two Remote Access solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Being able to store my credentials makes connecting a breeze."
""Inherited" function for credentials - Configure the desired credential at one (top) location, and use the Inherited function on all sub-connections that should use this credential."
"Allows us to configure limited access to resources with the security-based role feature (which we use for trainees and new employees)."
"Makes me instantly more focused on resolving the issue rather than getting to the issue."
"Being able to aggregate all connections (RDP, FTP, SSH, VPN, etc.) in the same interface and make each server readily available in the same way, which lets me focus on the problem regardless of where it is."
"It really helps to have all the data already pre-entered and all I have to do is enter the password."
"The ability to have all the connection information in one location saves so much time from trying to manage the same information across different applications."
"With the integrated VPN providers you are able to link the VPN entry directly to the session or entire folders, so you no longer have to configure the VPN manually on the machine."
"The pilot feature is what stands out the most. I love the ability to use the pilot feature for remote inspections. The augmented portion of the software comes in handy when I have to assist my inspectors. They use the app in the field, and they show me what they're seeing through their phones."
"The quality of the call and the quality of the sharing have been excellent."
"I don't know of any performance problems with TeamViewer - generally, it's a stable product."
"It is quite simple to set up."
"The most valuable feature of TeamViewer is its ease of use."
"The product allows easy access to any system in case of any issues."
"The product is easy to install."
"The implementation is quite straightforward."
"Sometimes when updating, the install window is on top of the prompt to close the application."
"The RDM client (.NET issue, actually) can stall or lock up while it clears communication threads to the server."
"On complex setups, I actually needed to reach out to support to get it working correctly."
"If there was a way to streamline the process, it would make it nice."
"Security roles could be improved, especially by enabling renaming of a role."
"Sometimes the manual inventory of some entries hangs, and RDM must be closed via task manager."
"Maybe some clipboard functions could be added along with integration of different software."
"The only complaint I have heard is there are too many updates. Each time there is an update (the app prompts to upgrade), it can be time consuming, especially when sometimes there are multiple updates per week."
"I would like to see TeamViewer support multiple platforms."
"The solution could improve by increasing or removing the time limitation on the use of a session."
"The solution could be improved by enhancing the use of the mobile version to be used on phones."
"They should release features such as Augmented Reality into both plain and standard versions of TeamViewer."
"One thing I have noticed is that TeamViewer does not work so well when the machine you are trying to connect to remotely is not running the same version as your machine."
"The product can sometimes crash."
"The solution could have better scalability."
"It's pretty limited on the options they have."
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Devolutions Remote Desktop Manager is ranked 26th in Remote Access while TeamViewer is ranked 1st in Remote Access with 85 reviews. Devolutions Remote Desktop Manager is rated 9.8, while TeamViewer is rated 8.6. The top reviewer of Devolutions Remote Desktop Manager writes "Best remote connection manager you can use today". On the other hand, the top reviewer of TeamViewer writes "Solid cross-platform remote control, but with kludgy central management and some serious feature issues on macOS". Devolutions Remote Desktop Manager is most compared with Microsoft Remote Desktop Services, BeyondTrust Remote Support and VNC Connect, whereas TeamViewer is most compared with TeamViewer Tensor, Microsoft Remote Desktop Services, Parallels Access, ISL Online and BeyondTrust Remote Support. See our Devolutions Remote Desktop Manager vs. TeamViewer report.
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