We performed a comparison between DX Unified Infrastructure Management and SolarWinds Server and Application Monitor based on real PeerSpot user reviews.
Find out in this report how the two Server Monitoring solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
"Monitoring infrastructure and business applications are the most valuable features."
"It is the foundation for our monitoring solution."
"The feature that we've found to be very helpful is the way the solution categorizes the devices to identify groups, groups of devices and clusters. This allows us to be aware of their position within the topology."
"Technical support is great."
"It gives us visibility inside applications. It helps us to dig down and find the root cause of any issue within the network."
"Monitors the infrastructure asset and also monitors as an IT service."
"We are able to go in and actually leverage the thick client for a nice easy drag and drop solution."
"The real value is our being able to pull all the historic data that we need in order to gather every little metric and nuanced piece of information from a given device, a given piece of infrastructure, in order for us to generate alerts."
"This product can monitor application environments no matter where they reside and provides capabilities for deep insight into infrastructure."
"SolarWinds is a very stable platform compared to others on the market."
"The most valuable feature is the Access Rights Manager."
"We use the solution as a central monitoring tool. We use it to monitor every transaction that has a relation to the organization’s infrastructure."
"I adore the NTA module that provides deep details on ingress/egress traffic for any interface. With a few clicks, you can correlate who is accessing what and when, beside the bandwidth consuming applications/users."
"The most valuable feature of SolarWinds Server and Application Monitor is the network devices' performance monitor is the best."
"It's good at monitoring system-specific things like ports, services."
"The solution can be deployed quickly."
"The only challenge that I have with this solution is the reporting part. The users are not really comfortable with the kind of reports they are getting. Sometimes, they want to see reports in their own format. Customizing those reports with Jasper is not very easy. It could be because of the knowledge gap. If you have the knowledge of how Jasper can be configured to suit customer requirements in terms of reporting, it is good. There was a time a customer complained about one issue related to Netflow analysis. Broadcom has a separate model for that, but the customer wanted everything bundled together. It could also have IP management so that I am able to see or analyze IPs so that the IPs that are already in use don't get assigned."
"We want to see more investment in the UI and the dashboard."
"In the UMP, certain devices will show up multiple times and they don't correlate correctly. That's one of the issues."
"We had to do some work to make what was more of a business class solution work at an enterprise level."
"DX UIM's reporting and customization need to be improved."
"We've had issues with pulling reports."
"I'm very happy with DX Unified Infrastructure Management, but what could be improved is its user interface because currently, it has many wide spaces. All the information you need is in DX Unified Infrastructure Management, and it's a reliable tool, and though that's more important than the gaps in the user interface being smaller or wider, those gaps still need some improvement. I know the team is working on it. My company had some backend problems with DX Unified Infrastructure Management in the past that have now been solved. The setup for the tool also needs improvement because it's complex. Another room for improvement in DX Unified Infrastructure Management is its technical support because it's sometimes not as knowledgeable or responsive. What I'm suggesting to be added to the tool is an open-standard ELK Elastic-based database where you can put in all data, so that you can use the data in other systems as well."
"CA UIM needs some improvement with performance reporting (if we compare it to CA eHealth)."
"Some custom applications cannot be monitored, and a lot more applications need to be included."
"Mapping interactions between systems."
"Solarwinds should come up the same monitoring system for other certificate expiration alert apart from SSL."
"The stability, flexibility, and ease of use could be improved."
"Reporting is the only thing with which we currently have challenges. They have this in two ways. There is the report writer, which is the backend, and we also have web reports, which are on the console. So, they have removed the report writer for the backend reports, and we are making use of the web console, but most of the users are not finding it very interesting to use the frontend reports. I would like them to bring back the report writer. That's the key area within it to improve on the reporting. If they can bring back the report writer, then most users will actually be comfortable. I have some customers who are trying to export their report to an Excel format, but it is not possible because they said any report that has been done from the web console cannot be exported to Excel, but most of the customers need to export their reports to Excel. That's one area they need to work on."
"SAM's software-defined network monitoring capability is also low and could be improved."
"It lacks a user experience for measuring things like the end-to-end time for which a user waits for a specific response in the system. In the application layer, it has some very basic stuff. You have to build your own with manuscripts and things like that."
"One area that could benefit from improvement is its performance"
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DX Unified Infrastructure Management is ranked 14th in Server Monitoring with 120 reviews while SolarWinds Server and Application Monitor is ranked 11th in Server Monitoring with 38 reviews. DX Unified Infrastructure Management is rated 8.2, while SolarWinds Server and Application Monitor is rated 8.0. The top reviewer of DX Unified Infrastructure Management writes "Easy to set up, simple to use, and offers great technical support". On the other hand, the top reviewer of SolarWinds Server and Application Monitor writes "We use this product for base and application monitoring. ". DX Unified Infrastructure Management is most compared with ManageEngine OpManager, SCOM, DX SaaS, DX Spectrum and Zabbix, whereas SolarWinds Server and Application Monitor is most compared with Azure Monitor, Dynatrace, AppDynamics, Prometheus and Nagios XI. See our DX Unified Infrastructure Management vs. SolarWinds Server and Application Monitor report.
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