We performed a comparison between DX Unified Infrastructure Management and ManageEngine OpManager based on real PeerSpot user reviews.
Find out in this report how the two Network Monitoring Software solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The single dashboard is a valuable feature."
"We can manage the entire system across the network and troubleshoot the pain points."
"Great customized dashboards and drill down reports with auto serve analytics."
"Monitoring infrastructure and business applications are the most valuable features."
"The monitoring of the applications to let our business know when things are performing and that they're up and available."
"It is very scalable."
"The ability to monitor any platform. We have Windows, Linux, AIX, and mainframe all being monitored with the same UIM infrastructure."
"Scalability and flexibility. The product can grow with your infrastructure so you don't have to install other products. Just add components. It's very simple."
"Latest version of tool comes integrated with Jaspersoft reporting solution, giving excellent reports."
"It provides a comprehensive monitoring solution for our open systems."
"The solution is scalable."
"We don't have to keep an eye on it; it has a good automation option, which keeps us informed. It gives very less false positives. Overall, a really great product."
"It helps us a lot for monitoring our servers in one console, instead of going to individual servers."
"The most valuable feature is the monitoring alerts. The administrators are immediately notified and can do the required action immediately. This is the feature we value and use the most."
"The detections are fine when they work."
"Device backups are smooth and managed centrally, with a nice dashboard, so you can quickly see the status."
"The product provides intensive reports."
"The features we found most valuable in ManageEngine OpManager are the probe server and reporting because they're pretty good features."
"The Wi-Fi side needs improvement."
"The technical support needs improvement."
"The biggest feature that I've been hoping they would enhance on is inventory management: things like adding/removing nodes."
"A useful feature to have would be automatic configuration per standard by new robots that check in for any particular customer."
"I'm very happy with DX Unified Infrastructure Management, but what could be improved is its user interface because currently, it has many wide spaces. All the information you need is in DX Unified Infrastructure Management, and it's a reliable tool, and though that's more important than the gaps in the user interface being smaller or wider, those gaps still need some improvement. I know the team is working on it. My company had some backend problems with DX Unified Infrastructure Management in the past that have now been solved. The setup for the tool also needs improvement because it's complex. Another room for improvement in DX Unified Infrastructure Management is its technical support because it's sometimes not as knowledgeable or responsive. What I'm suggesting to be added to the tool is an open-standard ELK Elastic-based database where you can put in all data, so that you can use the data in other systems as well."
"In the UMP, certain devices will show up multiple times and they don't correlate correctly. That's one of the issues."
"It is a little complex to use versus other softwares."
"We've had issues with pulling reports."
"Reporting capability can be improved especially when it comes to availability."
"I'd also like to see more probes. More probes in the sense that we were coming across devices that we're expected to monitor and manage for which, out of the box, there isn't a nice, clean solution. There are probes that are dedicated for certain devices and certain device types, which is great. But then there are times we come across nuanced products that we have to develop our own solution for. There are probes that exist in there that allow us to make a customized solution, but it takes a lot more time."
"There are certain things that are not possible to do with Op Manager. It's a solution that still needs time to develop."
"We have been facing an issue since last year when a lot of our users started to work from home through their mobiles or computers. We are having trouble reaching these devices. We are now planning to publish our instance to the cloud so that we can reach these devices. Its performance should be improved in terms of the discovery of the devices. I would like to feel confident with the discovery that this solution does. For example, on my dashboard, I would like to be able to view a list of all devices seen on a specific server. At present, it is difficult to find such information. This would be an excellent feature to have."
"Real user and UI monitoring are not practical."
"The dashboard has some limitations and should be more user-friendly."
"ManageEngine OpManager could improve by having a better cloud presence."
"This product is little bit slow sometimes. It may be that we need to change the configuration to improve performance."
"I would like to see more enhancements made to the product."
"We encounter challenges in monitoring cloud services. I would also appreciate it if there was someone available to walk you through the documentation."
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DX Unified Infrastructure Management is ranked 38th in Network Monitoring Software with 120 reviews while ManageEngine OpManager is ranked 15th in Network Monitoring Software with 44 reviews. DX Unified Infrastructure Management is rated 8.2, while ManageEngine OpManager is rated 8.0. The top reviewer of DX Unified Infrastructure Management writes "Easy to set up, simple to use, and offers great technical support". On the other hand, the top reviewer of ManageEngine OpManager writes "Helps us monitor all the infrastructure in our company but UI monitoring is not practical". DX Unified Infrastructure Management is most compared with SCOM, DX SaaS, DX Spectrum, SolarWinds Server and Application Monitor and Zabbix, whereas ManageEngine OpManager is most compared with SolarWinds NPM, Zabbix, PRTG Network Monitor, Nagios XI and Centreon. See our DX Unified Infrastructure Management vs. ManageEngine OpManager report.
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