We performed a comparison between Dynatrace and Fortinet FortiAnalyzer based on our users’ reviews in five categories. After reading all of the collected data, you can find our conclusion below.
Features: Dynatrace is highly regarded for its advanced AI engine and ability to automatically identify infrastructure. It also offers session replay and impressive visualization features. Fortinet FortiAnalyzer features exceptional log collection capabilities and customizable reporting. FortiAnalyzer enables users to centrally manage and analyze logs in real time. Some Dynatrace reviewers feel the learning curve is a little steep, and the documentation could be clearer. Users say that Dynatrace should offer more security options and improve integration with other tools. Fortinet FortiAnalyzer could simplify its reporting module and cloud storage capabilities.
Service and Support: Users generally found Dynatrace's customer service to be helpful and available, but some said that the response times and documentation have room for improvement. Some Fortinet customers were dissatisfied with support, but others said it was helpful and responsive.
Ease of Deployment: Dynatrace's setup is simple, efficient, and requires minimal technical configuration. It takes a few hours at most. FortiAnalyzer's initial setup is uncomplicated and manageable, typically taking approximately 30 minutes to a few hours. Some IT knowledge may be required.
Pricing: Users say Dynatrace is expensive. Some noted that the licensing model is complicated and not transparent. Some said they struggled to accurately predict the number of units needed. While FortiAnalyzer isn't the most expensive option, users say the pricing could be more competitive. FortiAnalyzer's cost depends on the storage requirements, and many customers consider it reasonable.
ROI: Dynatrace offers a solid ROI by decreasing downtime and saving customers money by consolidating tools. FortiAnalyzer helps customers by providing insight into network traffic and speeding up issue resolution.
"Helps us to see the troubleshooting points or what is hiccuping. This is where we go. We reboot, fix it, or do whatever it takes for it to be taken care of."
"Its AI can tell us when something is wrong, including the impacts and the root cause."
"It has enabled us to have a deeper insight into our application availability and performance."
"The server monitoring is very accurate in this tool. We are able to prevent many critical Incidents."
"The solution is multi-tenant and based in Big data technology."
"Smartscape display for ease of visibility, pinpointing a exact problem, and providing necessary details for fixing and even improving on."
"We got firsthand RCA as soon as we finished implementation."
"Gives systems back-end visibility, allows for proactive monitoring, and improves the user's experience."
"Overall we are satisfied with all the features the solution provides."
"It is a simple and solution."
"It is very stable and reliable."
"We use this functionality every day, and obtain reports on things like how many people are using the VPN, which websites are being accessed, and whether hackers are trying to penetrate into our network."
"The most important feature is to be able to get reports or information about the state of all firewalls."
"The solution allows for a lot of customization."
"I like its simplicity. It is straightforward. We get reports and emails about the logs, and that's it."
"The interface is simple and easy to navigate."
"The user interface is complicated, but recent web versions are getting better all the time."
"We would like to see more third-party tools for training."
"This solution needs improvement in terms of automation."
"Alert triggers could be easier to setup and more granular."
"I would say that this solution's reports are lacking a little bit, and because of this, you have to rely on API to fetch and pull data. I think they could have done a bit of a better job by providing a more user-friendly search from a reporting perspective."
"SSO options are missing."
"In AppMon, the performance could be improved. That is the one thing I am most interested in."
"The messaging layer is not really capturable and measurable right now."
"The solution does not function well with third-party tools"
"In terms of what could be improved, sometimes it's lagging and it also has some graphical issues with the GUI."
"The UI can be more user-friendly for new users."
"One of the main disadvantages is not having a direct link to the security policy when you see something in the log."
"We should be able to do the patch upgrades in a centralized manner. This functionality is currently not there. It would be good to be able to do the firmware updates from one place and at the same time. Currently, if we want to update all appliances, we require FortiManager, which is another solution from Fortinet. Its documentation can be improved. It will be helpful for implementing the product and gaining knowledge for management purposes."
"I'm looking for something more efficient to analyze different foreign things. That's why FortiSIEM could compete with FortiAnalyzer."
"Fortinet FortiAnalyzer can improve by introducing integration with other Fortinet solutions with automation with one interface would be helpful."
"The solution should include the ability to customize reports so that customers receive greater value and high level reporting."
Dynatrace is ranked 4th in Log Management with 342 reviews while Fortinet FortiAnalyzer is ranked 8th in Log Management with 87 reviews. Dynatrace is rated 8.8, while Fortinet FortiAnalyzer is rated 8.0. The top reviewer of Dynatrace writes "AI identifies all the components of a response-time issue or failure, hugely benefiting our triage efforts". On the other hand, the top reviewer of Fortinet FortiAnalyzer writes "We can automate event-based handling solutions, is stable, and is great for heavy traffic". Dynatrace is most compared with Datadog, New Relic, AppDynamics, Splunk Enterprise Security and Azure Monitor, whereas Fortinet FortiAnalyzer is most compared with Wazuh, Splunk Enterprise Security, Grafana Loki, Graylog and ManageEngine Log360. See our Dynatrace vs. Fortinet FortiAnalyzer report.
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