We performed a comparison between Dynatrace and IBM Application Performance Management based on real PeerSpot user reviews.
Find out in this report how the two Application Performance Monitoring (APM) and Observability solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."It has more functionality, better additional components, and better management of problems. It also has a good AI."
"It has been doing a good job of alerting us to issues. It has been very helpful and effective at identifying how we can do things to make our infrastructure and application a little better."
"The most valuable features are the UEM (User Experience Monitoring) and the DEM (Digital Experience Management)."
"During the building of a system that is new, there are a lot of bugs. Being in the cloud it is very difficult, sometimes, to diagnose where the issues are. Dynatrace gives us that deep insight into errors."
"Real time monitoring helps reduce downtime. It saves a lot of time in determining what is the likely cause of an issue an end user may be experiencing."
"The installation and configuration were very straightforward and nice."
"I am primarily doing DC RUM, so on that side there are a lot of awesome abilities where people who can't implement an agent are able to still monitor a lot of their apps and decodes."
"We are able to get insights into our systems, which previously took us weeks to be able to detect."
"Because we have partnerships with other partners, I can share a bit about what I've noticed with IBM APM compared to other vendor solutions. Specifically, with IBM, the visibility into detailed process information is more tangible. On the OS level, APM displays all processes (or the top 10 processes) that are consuming CPU or resident memory. This is the most important thing that is not always available with other vendors."
"The initial setup was straightforward and took minimal effort."
"IBM Application Performance Management helped us increased our response time by 80% and cost 60% less."
"I would rate the scalability an eight out of ten."
"The transaction tracking feature from IBM is the most important feature for us. It is something that provides a terrific value for us and our clients. It has a lot of data sources and agents that are collectors. It is also stable."
"It's easy to use."
"The most valuable feature is the breakdown that it provides, such as a description of the fields for a particular transaction."
"I think they're working on even more integration from external third party input, but that is ongoing. So the faster it's there the better. Clock monitoring is one of these areas where improvements can be made."
"Dynatrace could be improved by having a fully functional applications and infrastructure monitoring feature. Their existing stack, which is SNMP-based, does not have full infrastructure monitoring, whereas if we compare it with other solutions like New Relic or Datadog, they have moved into infrastructure monitoring. The second improvement I would suggest is in regards to the cost. So far, Dynatrace is the most expensive APM that we sell, even compared to New Relic. I think they can improve a little bit in terms of the license pricing."
"Filters should have a “negative” option."
"Alert triggers could be easier to setup and more granular."
"It is necessary to improve the integration with the product, Oracle Siebel."
"Documentation could be improved. E.g., you don't know how to properly use Dynatrace because documentation is almost lacking behind the features being deployed."
"Needs support for more technologies."
"Adding people to alerts has not been very intuitive. That's really my only negative feedback."
"Its web user interface is a little bit old in comparison to other solutions, such as New Relic, and it should be improved. Its scalability and technical support should also be improved. Currently, it is scalable, but only in a vertical way. They provide good technical support, but the initial steps for a new case can be improved to fasten the resolution process."
"The demo that was provided to us is not working very well. At times, there are errors."
"With APM, we noticed that the agent can cause a lot of issues for the application, making the agent very unreliable. Many issues are happening, and we've had to discuss it with support to try and get a fix. It affects application availability, and sometimes actions fail because of the agent, degrading the performance of the application."
"It's still missing some platforms. For example, if you look to applications itself, it is missing the interface."
"The stability is not great and should be better."
"Technical support can be slow and needs improvement."
"They should focus on potentially enhancing the dashboard to make it more contemporary and adding some customization options. Furthermore, there might be room for improvement in the pricing policy."
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Dynatrace is ranked 2nd in Application Performance Monitoring (APM) and Observability with 341 reviews while IBM Application Performance Management is ranked 54th in Application Performance Monitoring (APM) and Observability with 7 reviews. Dynatrace is rated 8.8, while IBM Application Performance Management is rated 6.4. The top reviewer of Dynatrace writes "AI identifies all the components of a response-time issue or failure, hugely benefiting our triage efforts". On the other hand, the top reviewer of IBM Application Performance Management writes "A multi-functional solution but has poor stability and performance-related issues". Dynatrace is most compared with Datadog, New Relic, AppDynamics, Splunk Enterprise Security and Azure Monitor, whereas IBM Application Performance Management is most compared with Instana Dynamic APM, BMC Compuware Strobe, IBM Tivoli Composite Application Manager, AppDynamics and AWS X-Ray. See our Dynatrace vs. IBM Application Performance Management report.
See our list of best Application Performance Monitoring (APM) and Observability vendors.
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