We performed a comparison between Dynatrace and IBM Security QRadar based on our users’ reviews in five categories. After reading all of the collected data, you can find our conclusion below.
Features: Dynatrace is highly regarded for its advanced AI engine and ability to identify infrastructure automatically. It also offers session replay and impressive visualization features. QRadar users say the solution provides extensive information and helpful leads for locating pertinent data. QRadar stands out with its comprehensive network visibility and strong SIEM capabilities. Some Dynatrace reviewers feel the learning curve is a little steep, and the documentation could be clearer. Users say that Dynatrace should offer more security options and improve integration with other tools. QRadar could improve its rule deployment and lower its false positive rate. Users would also like expanded storage capacity, streamlined user management, and a more mature architecture.
Service and Support: Users generally found Dynatrace's customer service to be helpful and available, but some said that the response times and documentation have room for improvement. Some QRadar customers have had trouble connecting with knowledgeable support staff and experienced delayed responses.
Ease of Deployment: Dynatrace's setup is simple, efficient, and requires minimal technical configuration. It takes a few hours at most. QRadar's initial setup can be complex for users without expertise, and the difficulty may vary depending on the size of the data set.
Pricing: Users say Dynatrace is expensive. Some noted that the licensing model is complicated and not transparent. Some said they struggled to accurately predict the number of units needed. QRadar can be costly because users need to buy new hardware to upgrade.
ROI: Dynatrace users said the solutions saved them money and reduced downtime. QRadar delivers a high return on investment, improving security through its advanced user behavior analytics.
"It helps to improve code efficiency and has quicker performance analysis."
"It can give a quick overview of the current health status, end to end, and can quickly point to the root cause if there an issue or problem in one of our applications."
"Capability to troubleshoot isolated customer complaints with the user session feature."
"The solution can be deployed quickly on-prem. Once it's deployed, you can use discovery and review the process and service on this application."
"Having OneAgent is the most valuable feature of Dyantrace, as well as the monitoring."
"It will allow us to eventually become more proactive when problems start arising. We can see them before they happen and address them before there is any impact to our customers."
"We have been using it to find bugs in our production environment."
"Its monitoring and key purpose capabilities are the most valuable. It provides the root cause of problems and helps peers join the war room."
"This is a distributed application, meaning that a customer can stack small and then scale it so that they can expand pretty effectively. You can use, basically, the same product in an SMB or a large enterprise."
"IBM Qradar's ability to simplify the number of events, not only on a technical level but by making that information easy to pan through the orchestration deduplication. It is very impressive given that we have hundreds of devices that send event logs through."
"The monitoring and dashboards are great."
"It integrates very easily with other solutions. The solution is flexible. We can add anything to it, as it is a good companion to other tools."
"There are a lot of features in QRadar. App Exchange is the most valuable feature. User behavior analytics (UBA) is also a very good feature. Watson is also there, but we are not currently using Watson. It is versatile and quite easy. It also has an all-in-one-box feature and good integration with AWS."
"The flexibility is good in terms of pulling log files."
"I have used IBM QRadar User Behavior Analytics in a Cloud Pak on Amazon, and there it runs on top of it and is easy to assess. Additionally, I have installed processes and characters."
"The threat protection network is the most valuable feature, because when you get an offense, you can actually trace it back to where it originated from, how it originated, and why."
"Provide much better alignment between AppMon and Dynatrace."
"Getting the EM data, we have to open a browser. Generally, one of the asks from our clients or our engineering team is to change this."
"I was hands on in the setup of the solution. Initially, it seemed a little daunting."
"The thread traceability is something that needs improvement."
"I am unable to use Synthetic to automate user login."
"There are a lot of features that could be added that would make this a very useful solution, but it is getting there."
"The next release I would like to see is especially with external API monitoring. Right now, everything goes into one bucket, but if it were split into which API is failing, that way we wouldn't have to drill down to find out where the failures are."
"It could be more affordable and therefore, more widely used by including more features like DEM as part of licensing cost rather than an additional expense."
"Maybe there should be more custom rules in the exchange. Basically, we are using a lot of threat rules, so maybe they'll develop something like that."
"From a functionality point of view there are issues sometimes."
"This solution is on-premise and many customers are moving to the cloud base solution."
"The product is good, but one feature they should have is an Elasticsearch. Currently, in QRadar, there are no Elasticsearch criteria."
"The solution could improve by having more out-of-the-box use cases."
"I would like to see some artificial intelligence and alternative solutions."
"The features that could be improved include the licensing model and the dashboards and all those presentations. Overall, the user experience part can be improved."
"They should introduce some automation into the product."
Dynatrace is ranked 4th in Log Management with 341 reviews while IBM Security QRadar is ranked 6th in Log Management with 198 reviews. Dynatrace is rated 8.8, while IBM Security QRadar is rated 8.0. The top reviewer of Dynatrace writes "AI identifies all the components of a response-time issue or failure, hugely benefiting our triage efforts". On the other hand, the top reviewer of IBM Security QRadar writes "A highly stable and scalable solution that provides good technical support". Dynatrace is most compared with Datadog, New Relic, AppDynamics, Splunk Enterprise Security and Azure Monitor, whereas IBM Security QRadar is most compared with Microsoft Sentinel, Splunk Enterprise Security, Wazuh, LogRhythm SIEM and Elastic Security. See our Dynatrace vs. IBM Security QRadar report.
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