We performed a comparison between Dynatrace and IBM SevOne Network Performance Management (NPM) based on real PeerSpot user reviews.
Find out in this report how the two Log Management solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The User Sessions Query language has definitely been the most helpful with its key user actions and user session properties. Using those together, that has completely transformed how we're able to identify customers and their problems on our site. It has made a very big impact over the year."
"The ability to use PurePath in analytics is definitely the most valuable feature. It helps you pinpoint issues, then develop and focus them in the right way."
"The best feature of the product for me is the real troubleshooting capability through the PurePath analysis."
"The autodiscovery of service intercommunication has saved countless man hours and is dynamically updated when new services are added."
"Simplified the way to monitor a medium to big environment."
"It is very stable. The improvements that they keep making just make the tool more useful."
"The most valuable feature is, I can quickly go to the PurePath and find the problem in the application. I can say that it provides me a way by which I can quickly find the root cause of the problem."
"The Session Replay not only allows us to watch the user in 4K video, but to see the individual steps happening behind the scenes, from a developer perspective. It gives us every single step that a user takes in a session, along with the ability to watch it as a video playback. We can see each call to every server as the user goes through the site. If something is broken or not running optimally, it's going to come up in the Session Replay."
"The most valuable feature is the NMS because that's the core of the system. Without the NMS, the other tools aren't that usable."
"The network data collection has been very flexible for us. It's been thorough in areas that were lacking. They have a team that I've worked with to add other pieces to it. So if it's missing something out of the box, they work with me to add it. I was able to collect that data. It's not perfect, but it's pretty thorough."
"The automation feature is good because if your CMDB is OK and it is already in sync, then the automation part is good to go."
"Its ability to monitor practically any type of network device via SNMP is most valuable. This is the main functionality that we're using. If a network device exposes a metric, such as interface utilization, SevOne will monitor it for us."
"We've had great feedback from our customers about SevOne support. They're willing to set up a remote session upon request. You have to go through three tiers of support with most vendors, and they ask a lot of screening questions before they will do a remote session. You need to spend a lot of time before an engineer will host a remote session to look at your problematic system."
"It's a great solution for highlighting and discovering useful information regarding our network's elements."
"The SMP and the xStats, which is for flat file integration, are both useful for integrating the various metrics that the device provides to monitor the performance of those systems."
"In 90% of the cases, new devices are plug-and-play, so when a new version comes out then SevOne has support for it out of the box."
"I would like to see the ability to pull more user-friendly reports."
"Due to the fact that you doing a lot, you have a problem with the learning curve. We're really looking for ways to make this product more accessible."
"Richer, deeper partner channel: It needs to expand and deepen the business use cases, where their solutions can help."
"One thing I'm missing and that is the JMX from the MBeans, it's missing completely."
"A role-based view and a Python monitoring tool would make a simple user interface more usable."
"The container platform could include more value-added features."
"Need better mapping to true business service rather than purely technical monitoring."
"I would love to see a better data export, because AppMon's charting capabilities leaves a lot to be desired. You have about a 5,000 line limit. I would really like to see the ability to export, in Dynatrace and AppMon, in essentially in a nice format of whatever you want to whatever else."
"High-frequency polling is data-intensive because you're pulling more. If SevOne could figure out a way to manage the impact of high-frequency polling on the system, that would be very popular."
"There is no service mode setup in this monitoring tool if you want to snooze alerts for any specific amount of time, to account for any activity change or major incident."
"We previously have had discussions on some reporting enhancements. So, we raised a feature request, which was delivered from SevOne."
"The customizations are very hard. The person doing it has to be very good at analytics and has to be very good in all languages"
"Some similar solutions offer end-to-end visibility."
"One area that requires a little bit of improvement is the topology of visualization and being able to map out connections, end-to-end. It's able to do that, but it's not as impressive as we would like it to be. We would like to understand the different interface types and the connection points better, through the visualization. Heatmaps also need further development."
"The one area with room for improvement is probably administration. They added data insights to make a better user experience, but I'd like to see some improvements in the way the system's administered."
"The reporting of NMS is good, but it could be better."
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Dynatrace is ranked 4th in Log Management with 342 reviews while IBM SevOne Network Performance Management (NPM) is ranked 31st in Log Management with 53 reviews. Dynatrace is rated 8.8, while IBM SevOne Network Performance Management (NPM) is rated 8.4. The top reviewer of Dynatrace writes "AI identifies all the components of a response-time issue or failure, hugely benefiting our triage efforts". On the other hand, the top reviewer of IBM SevOne Network Performance Management (NPM) writes "We can get a new vendor certified and monitored in our system significantly faster than before". Dynatrace is most compared with Datadog, New Relic, AppDynamics, Splunk Enterprise Security and Azure Monitor, whereas IBM SevOne Network Performance Management (NPM) is most compared with Instana Infrastructure Monitoring, LogicMonitor, SolarWinds Network Device Monitor, NETSCOUT nGeniusONE and Entuity. See our Dynatrace vs. IBM SevOne Network Performance Management (NPM) report.
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