We performed a comparison between Dynatrace and OpenText Business Process Monitoring based on real PeerSpot user reviews.
Find out in this report how the two Application Performance Monitoring (APM) and Observability solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Interrelating the logs and infrastructure issues, application issues, DC RUM, everything in one dashboard, saves us time in troubleshooting."
"We are quite happy with the support that they have been providing."
"Daily metrics which us analyze the page composition and the corresponding performance metrics so we can quickly and easily determine when something has changed, to aid in root cause analysis."
"It's great tool for building dashboards related to application performance."
"It has helped us deliver better solutions to our end customers, and helps them in their digital transformation journey."
"The most valuable features for us include problem detection, root cause identification, Smartscape, and integration with cloud infrastructure like AWS, Azure, GCP, etc."
"The PurePaths are valuable because that's where somebody who is a non-developer can figure out where the problem is and send appropriate PurePaths, clean charts, or even the link to the developer. The developer can then look at it and figure out exactly where the problem is, this is the piece of code that took the longest time, and then resolve it."
"We can be more productive and agile. It allows us to be more accurate when we need to work with bugs."
"Automates processes and allows reports and statistics to improve the speed at which changes and assets are managed."
"The stability has been very good over the years."
"sometimes it happens that we are not able to capture things. For example, if a person is logged in from India, from the city of Mumbai, and is using a Chrome browser, and his email ID is xyz@abc.com. But what happens is, Dynatrace just fetches two pieces of the information, not all of it. Sometimes it gets it all, sometimes it doesn't."
"We have multiple tenants. If you have them up at the same time, you can't see in the UI which tenant you're in. It doesn't tell you."
"The business use case is that most people want to see how many orders came in. I'd like to be able to get data out of JavaScript tags, and capture more data. I think that would make it much more useful, rather than using Google Analytics. Instead, have one tool to capture all the stack, that would make it easy."
"One piece that we think that's missing is, there were thread names that were missing in analytical information in the Dynatrace solution, versus the AppMon solution. The AppMon solution gives you that information, and it is very helpful for connecting dots and bringing all the pieces together."
"The only challenge is that it's an extensive tool that requires a significant amount of time to learn."
"SSO options are missing."
"I would like to see the same features as in the New Relic Insights in the dashboard. That is the only thing I want to see improved in Dynatrace."
"Either use less system resources and be faster or use more resources to pre-compute the PurePath on recent X minutes of data"
"The solution should offer better integration with other tools from a service management perspective."
"Product documentation is lacking, and sometimes, incorrect. Having better documentation will allow business analysts and data center personnel to rely on the Micro Focus help desk less."
Dynatrace is ranked 2nd in Application Performance Monitoring (APM) and Observability with 341 reviews while OpenText Business Process Monitoring is ranked 58th in Application Performance Monitoring (APM) and Observability. Dynatrace is rated 8.8, while OpenText Business Process Monitoring is rated 8.0. The top reviewer of Dynatrace writes "AI identifies all the components of a response-time issue or failure, hugely benefiting our triage efforts". On the other hand, the top reviewer of OpenText Business Process Monitoring writes "Stable with good performance visibility but is a discontinued product". Dynatrace is most compared with Datadog, New Relic, AppDynamics, Splunk Enterprise Security and Azure Monitor, whereas OpenText Business Process Monitoring is most compared with AppDynamics. See our Dynatrace vs. OpenText Business Process Monitoring report.
See our list of best Application Performance Monitoring (APM) and Observability vendors.
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