We performed a comparison between Dynatrace and OpsRamp based on real PeerSpot user reviews.
Find out in this report how the two AIOps solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."It provides us a reference for being able to go back and look at data at a certain point, analyze it, then determine if something was the root cause."
"One aspect of development is the concept of continuous improvements. There are key screens in our applications. We get identification, through Dynatrace on its own, that these are our top ten slow preforming screens."
"Given the full-stack approach, you are able to view from the end user perspective, almost down to the bare metal."
"PurePath gives a lot of flexibility in identifying issues and finding the flow of execution."
"Capability to focus on root cause problems."
"The ability to use PurePath in analytics is definitely the most valuable feature. It helps you pinpoint issues, then develop and focus them in the right way."
"Having a Dynatrace guardian onsite for our first two years helped with our user adoption."
"The most valuable feature is the monitoring of application performance."
"The most valuable features of OpsRamp include a single pane of glass, event correlation, personalized dashboards, and a single platform solution."
"The most valuable feature of this solution in my experience, is that the available reporting is quite accurate."
"It greatly assists small and medium-sized businesses in using the ITSM, alerting, and monitoring features."
"Predictive analysis is a valued feature."
"The feature that we have found most useful are the dashboards, which can be built in minutes using this solution, allowing multiple products, thresholds, or any given required metric to be seen in a single area."
"The feature we found most valuable in OpsRamp is alert generation because whenever there is any kind of spike on any virtual machine, the solution generates alerts based on the thresholds we implemented. We have integrated our ideas and tools with OpsRamp, so alerts are generated, then we notify the customers. That's the main feature we like about OpsRamp because we don't have to monitor each resource. Instead, OpsRamp does the monitoring for us, and it generates the alerts based on the thresholds."
"The technical support is fantastic, and they are fast to respond."
"We find the products seamless integration with Zendesk to be extremely valuable to our business."
"Nginx monitoring service did not work out-of-the-box, so we had to tinker with it for quite some time."
"Session export for offline analysis, like it was in AppMon, would be also nice."
"It needs education and training to ensure you get the full value of your purchase. Maybe add in a certification for Dynatrace."
"The new Managed Edition is too complex. I feel like a fish out of water."
"UEM (User Experience Management) works great for web clients and Android and IOS apps, but for other rich clients it's a lot more challenging."
"Sometimes it is hard to find the right setting for what you want to change."
"One thing I'm missing and that is the JMX from the MBeans, it's missing completely."
"They're doing vulnerability assessments of the application stack by using OneAgent. It's a never-ending story if you are trying to be sure your application is also secure."
"We would like this solution to be developed into a full CMP tool, so that we are able to use a single product for all of our cloud management needs."
"The user interface of this product requires some changes as it is not inclusively user-friendly. For example, the performance indicators are color-based , which means that they are confusing for anyone who is color blind."
"What's lacking in OpsRamp is process automation, and if there is, I wish there could be more of it, other than just spikes, or it would be better if the alerts can be generated based on different matrices. That option is absent in OpsRamp at the moment, and it would be valuable if that could be provided in the solution, especially if there's any kind of security issue in the VM."
"An area of improvement would be application monitoring."
"We have 55 AVDs, and patches might roll out to 32-35 initially, with the rest taking a month or so. OpsRamp can't detect them all directly. Since clients want patches applied as soon as possible, we manually patch those remaining devices."
"I would like to see two things. The first is a self-service portal for the cloud, any cloud deployments, and the second is maturity validation towards ITSM, internalizing OpsRamp TSM. As a result, instead of integrating with more mature tools similar to ServiceNow, people will use OpsRamp."
"Automation is currently quite complex and needs to be improved."
"OpsRamp cannot be scaled for big and large company deployments."
Dynatrace is ranked 2nd in AIOps with 342 reviews while OpsRamp is ranked 6th in AIOps with 10 reviews. Dynatrace is rated 8.8, while OpsRamp is rated 7.8. The top reviewer of Dynatrace writes "AI identifies all the components of a response-time issue or failure, hugely benefiting our triage efforts". On the other hand, the top reviewer of OpsRamp writes "Automates Azure resource monitoring and inventory management but slow with real-time patch status ". Dynatrace is most compared with Datadog, New Relic, AppDynamics, Splunk Enterprise Security and Azure Monitor, whereas OpsRamp is most compared with ServiceNow IT Operations Management, Datadog, SolarWinds NPM, LogicMonitor and Nagios XI. See our Dynatrace vs. OpsRamp report.
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