We performed a comparison between Dynatrace and ScienceLogic based on real PeerSpot user reviews.
Find out in this report how the two AIOps solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."One thing it helped with: We should never get traffic from outside the U.S. and we were getting traffic from Europe, and that was a problem. We found out what caused it. Dynatrace helped us find that information out. We wouldn't have found it otherwise."
"It has given visibility to how an end user utilizes and experiences our service offerings."
"PurePath view of methods and the call stack are extremely valuable for troubleshooting and performance review."
"The Dynatrace support team that we have is great and the staff that we have had onsite has been consistently good."
"It gives us all the data on all the calls, which is something that is very different from any other APM solution that I have seen or used in the past."
"The visibility that it provides is most valuable."
"It makes our lives easier as we drill down to problems."
"We purchased some coaching sessions and utilized those, which were very useful."
"Dynamic Component Mapping is key and unique."
"The power flow is great."
"Its ITSM and EMS combination is really amazing. There is no need to purchase two products, one for ITSM and a second for EMS/NMS."
"It is simple."
"ScienceLogic allows us to create and customize a user-friendly dashboard."
"It has good monitoring capabilities across cloud environments, data centers, and hybrid environments."
"The solution provides good infra-monitoring features."
"The tool is quite easy to deploy, and it offers very good support."
"Filters should have a “negative” option."
"In regards to Diffie-Hellman encryption stuff, it is a hurdle with what we are doing with DC RUM, where everyone is embracing stronger security suites, but the whole point of DC RUM is to get that data between the tiers."
"To improve in Dynatrace the log analytics, this is the first thing that has to be enabled."
"I would like to see dashboards included, and maybe more possibilities in terms of customization."
"They've leveraged those security gateways and renamed them ActiveGates, and now there are different web plugins we can run on it... Sometimes the development of those seems to be running very fast and it's not complete. They don't yet function quite as easily as the OneAgents do. But I have hopes that that's going to get better. We have tried the MQ, the Citrix, and the Oracle ActiveGate plugins. They could be sharper. It's the right direction to go. It just seems like it could be smoother."
"The new Managed Edition is too complex. I feel like a fish out of water."
"Either use less system resources and be faster or use more resources to pre-compute the PurePath on recent X minutes of data"
"It's not really user friendly. You need to go through a certain type of training."
"They should improve database issues in HA and Failover mode, and provide documentation for all users , even if they are not customers."
"It was challenging onboarding users."
"There are often bugs in new releases."
"ScienceLogic should provide detailed documents to customer as the current documents are not sufficient."
"They need a little more self-service."
"ScienceLogic does not have application monitoring. We definitely need something integrated within ScienceLogic to monitor applications so that we don't have to rely on monitoring tools to monitor other applications. At least the ones that are market leaders, such as SAP, Oracle, and others."
"ScienceLogic could improve the implementation, it could be made easier."
"Admins do not have direct access to the reporting."
Dynatrace is ranked 2nd in AIOps with 341 reviews while ScienceLogic is ranked 5th in AIOps with 42 reviews. Dynatrace is rated 8.8, while ScienceLogic is rated 8.6. The top reviewer of Dynatrace writes "AI identifies all the components of a response-time issue or failure, hugely benefiting our triage efforts". On the other hand, the top reviewer of ScienceLogic writes "Great integrations, power flow, and good support". Dynatrace is most compared with Datadog, New Relic, AppDynamics, Splunk Enterprise Security and Azure Monitor, whereas ScienceLogic is most compared with LogicMonitor, SolarWinds NPM, Datadog, Zabbix and ServiceNow Discovery. See our Dynatrace vs. ScienceLogic report.
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