We performed a comparison between eG Enterprise and SolarWinds NPM based on real PeerSpot user reviews.
Find out in this report how the two Network Monitoring Software solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The single dashboard is a valuable feature."
"We can manage the entire system across the network and troubleshoot the pain points."
"The GUI is nicer than all the other graphical interfaces out there."
"Enormous capability to monitor Citrix environments."
"The most important feature is the ability to design, then implement monitoring tests on the fly as we are adapting to different situations."
"The auto-configuration or auto-Thresholding is very important because it saves a phenomenal amount of labor and setup costs and time."
"Its ability to monitor failures and to restart a Windows service when it fails."
"It gives good insight into inside of what's going on with Exchange."
"The topology view which provides a visual representation of a service and quickly allows identification of errors or degraded performance."
"Sometimes when we face issues with the new technologies or very old technologies where we cannot enhance the service, they move to work with us directly and start doing some development on this area which is very good for us."
"I believe the ease of setup and use, including everything, from the initial installation to the discovery of devices is the most valuable."
"Provides a good level of tools and covers essential components."
"With just three modules, I can monitor server performance (whether it’s a VM, in the cloud, or an on-premises server."
"The product is lightweight in terms of memory use, requiring only 10 megabytes or less."
"It is scalable."
"Their support team is efficient, and it is easy to set up."
"The ability to customize the views and dashboards is nice. SolarWinds also allows us to access the data via the API. That's probably the feature I liked the most."
"The solution ranks as one of the top five monitoring tools."
"The technical support needs improvement."
"The Wi-Fi side needs improvement."
"The UI looks a little dated and could do with a refresh."
"Back-end configuration is not easy to implement."
"The solution should improve on the security side and include some more API integrations into wider application platforms."
"The solution needs to enhance the management dashboards."
"In terms of areas for improvement in eG Enterprise, we are now moving most of our services to the OpenShift platform, and we need a way to monitor even containerized services or any service deployed on OpenShift, but that feature is still not available in eG Enterprise, so it's not good enough for us."
"Dashboards are difficult to create, and not so useful."
"The integration must be improved."
"Application TCP latency is an area with room for improvement, but I believe this is already on the roadmap."
"The solution's customer service is not very good because the support takes too long."
"Currently lacks integration with SMS services."
"There isn't support available to us as they don't offer support in our country."
"The tool can only monitor up to 1000 instances in a single SolarWinds console. Customers may have over 1000 instances. Hence, it needs to support a minimum of 1500 instances. It should also improve support."
"The root cause analysis and installation faults are not clear."
"Sometimes there are issues when upgrading to a new version of the product."
"We also had to be attentive to vulnerabilities, because SolarWinds NPM have some issues in that area. We had to work with our security team, so that they could help us check and backup the data, and check what they needed to secure."
"The only thing that can be improved is to continually add to the existing capabilities of the product."
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eG Enterprise is ranked 52nd in Network Monitoring Software with 20 reviews while SolarWinds NPM is ranked 4th in Network Monitoring Software with 147 reviews. eG Enterprise is rated 8.2, while SolarWinds NPM is rated 8.2. The top reviewer of eG Enterprise writes "Great visibility, easy to set up, and has very responsive technical support". On the other hand, the top reviewer of SolarWinds NPM writes "High-level, comprehensive, and proactive monitoring in a user-friendly interface". eG Enterprise is most compared with Grafana, ControlUp, Dynatrace, Zabbix and ManageEngine IT360, whereas SolarWinds NPM is most compared with Zabbix, PRTG Network Monitor, ManageEngine OpManager, ThousandEyes and Entuity. See our SolarWinds NPM vs. eG Enterprise report.
See our list of best Network Monitoring Software vendors and best IT Infrastructure Monitoring vendors.
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