We performed a comparison between eG Enterprise and Zabbix based on real PeerSpot user reviews.
Find out in this report how the two Network Monitoring Software solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The single dashboard is a valuable feature."
"We can manage the entire system across the network and troubleshoot the pain points."
"The product is simple to use."
"The ability to see what the end user response is, so I can get a better understanding of what the end user is seeing when they connect to the Citrix servers."
"The topology view which provides a visual representation of a service and quickly allows identification of errors or degraded performance."
"eG Enterprise has a single pane of glass for observability and monitoring."
"User session details"
"The most important feature is the ability to design, then implement monitoring tests on the fly as we are adapting to different situations."
"What I like about eG Enterprise is that it's easy to use. It's a simple product. You can get up to seventy-five to eighty percent of the required information based on real user experience and diagnostics."
"Some of the best features of eG are, in terms of APM, they have complete modules between application performance monitoring, server monitoring, and even storage and network-based monitoring. The UI is also quite good. They have some standard AI-based capabilities, even though it's not quite as advanced when compared to Dynatrace. eG has some good, basic APM capabilities."
"It can send messages to our ticketing system."
"The flexibility of this solution is amazing."
"The implementation process is very straightforward."
"It not only provides the preconfigured item monitoring feature, but it is also easy to configure custom items."
"The initial setup was very quick. The first time it was long because I didn't know it yet. I was only using Windows. The first time was very difficult because of the operating system."
"It meets my organizational needs. It's pretty easy to use."
"Its overall flexibility is most valuable. When our customers have some custom applications that are not necessarily covered by the community or a standard monitoring tool, we use Zabbix to build our own modules with our own templates. This feature has been useful in using Zabbix for infrastructure and IT monitoring. It has also been useful for industrial equipment monitoring. Zabbix is very lightweight. It is efficient in terms of performance because it doesn't use a lot of resources."
"The most valuable features of Zabbix are flexibility and a single interface for different types of monitoring."
"The technical support needs improvement."
"The Wi-Fi side needs improvement."
"Needs to improve the networking monitor capabilities."
"In terms of areas for improvement in eG Enterprise, we are now moving most of our services to the OpenShift platform, and we need a way to monitor even containerized services or any service deployed on OpenShift, but that feature is still not available in eG Enterprise, so it's not good enough for us."
"Their dashboards could use some improvement. The ability to customize them a bit more."
"The UI looks a little dated and could do with a refresh."
"Dashboards are difficult to create, and not so useful."
"Back-end configuration is not easy to implement."
"eG Enterprise's licensing could be cheaper. Even compared to Dynatrace, I think the price is quite expensive considering the APM functionalities, even though they have other benefits such as info monitoring."
"The interface could be improved as it is not real intuitive. It is not user-friendly."
"The GUI could be more intuitive. Also, we'd like streaming telemetry. Zabbix might have this feature, but I haven't seen it yet. It took us a long time to get started because the documentation isn't very descriptive. We had to go through various sources like YouTube and forums to get this solution working."
"They should open an SSH session from the web interface."
"I would like to remotely connect to the computer, and Zabbix doesn't have this capability."
"The documentation gets a bit messy between versions and is not too detailed, which is a bit painful for first-timers, especially when they run into issues."
"Look and feel."
"Zabbix could improve when it comes to large-scale use cases. Additionally, the inventory could be better when connecting to other solutions, such as ServiceNow. There show to be better integration with other platforms and storage."
"If Zabbix had a better dashboard then it would be nice."
"I am having difficulties connecting it to Grafana, as well as some of the other plugins like Kibana."
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eG Enterprise is ranked 52nd in Network Monitoring Software with 20 reviews while Zabbix is ranked 1st in Network Monitoring Software with 101 reviews. eG Enterprise is rated 8.2, while Zabbix is rated 8.2. The top reviewer of eG Enterprise writes "Great visibility, easy to set up, and has very responsive technical support". On the other hand, the top reviewer of Zabbix writes "Allows any number of customizations but lacks functionality for finding root causes". eG Enterprise is most compared with Grafana, ControlUp, Dynatrace, AppDynamics and PRTG Network Monitor, whereas Zabbix is most compared with Centreon, Checkmk, SolarWinds NPM, Nagios Core and Nagios XI. See our Zabbix vs. eG Enterprise report.
See our list of best Network Monitoring Software vendors, best Application Performance Monitoring (APM) and Observability vendors, and best IT Infrastructure Monitoring vendors.
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