We performed a comparison between Evanios and ServiceNow IT Operations Management based on real PeerSpot user reviews.
Find out in this report how the two Event Monitoring solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Provided up to a 90% noise reduction in some our noisy monitoring tools."
"The ability to manipulate events via JavaScript getting the exact data that we want."
"The most valuable feature is the integration with various alert-generating systems because you might have synthetic alerts or monitoring alerts for volume drops."
"I like the tool's CMBD connection with Discovery. The solution is also flexible."
"The initial setup is very straightforward. A person just needs to join a team to access the network and that's all."
"You can improve integrations of the operation with the solution."
"ITOM communicates information about incidents and maintains them. It handles tickets change, manages service networks, and reduces IT service downtime for the organization."
"The most valuable features of the solution are discovery, cloud governance, event management, and service mapping."
"As a product, ServiceNow IT Operations Management is pretty strong, and it can discover non-IP devices."
"It is flexible. You can tune it, more or less, as you want."
"I like the tool's discovery feature."
"More complex correlation rules would be nice. The ability to clearly define a parent event in a correlation and nested correlations, specifically."
"We would like the ability to have an "exit" option for events when they are being processed."
"The price could be cheaper."
"ServiceNow could be more prescriptive on how customers can leverage some of the benefits."
"The solution’s licensing cost could be improved."
"There are not enough apps in the app store to expand functionality. There should be more made available."
"The product needs to add a workflow insight tool."
"It should have better integrations with other solutions."
"At times, it got cumbersome from the project management perspective. It could have been because of the way we were using it. I found Microsoft Project to be more extensive and robust than ITOM."
"There is room for improvement in the stability of ServiceNow."
"I would like more manual issues to have automated report-facing options."
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Evanios is ranked 13th in Event Monitoring with 6 reviews while ServiceNow IT Operations Management is ranked 2nd in Event Monitoring with 35 reviews. Evanios is rated 9.6, while ServiceNow IT Operations Management is rated 8.2. The top reviewer of Evanios writes "The vendor is willing to work with us and develop solutions for products they did not already have an integration for". On the other hand, the top reviewer of ServiceNow IT Operations Management writes "A very capable solution that includes a valuable, user-friendly workflow management tool". Evanios is most compared with Splunk Enterprise Security, whereas ServiceNow IT Operations Management is most compared with OpsRamp, Moogsoft, Splunk ITSI (IT Service Intelligence), Datadog and BMC TrueSight Operations Management. See our Evanios vs. ServiceNow IT Operations Management report.
See our list of best Event Monitoring vendors and best IT Infrastructure Monitoring vendors.
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