We performed a comparison between Fidelis Elevate and Symantec Endpoint Detection and Response based on real PeerSpot user reviews.
Find out in this report how the two Endpoint Detection and Response (EDR) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Additionally, when it comes to EDR, there are more tools available to assist with client work."
"It is stable and scalable."
"I like FortiClient EMS. FortiEDR has a lot of great features like lockdown mode, remote wipes, and encryption. I can set malware outbreak policies and controls for detecting abnormalities. You can also simulate phishing attacks."
"The solution was relatively easy to deploy."
"It notifies us if there's any suspicious file on any PC. If any execution or similar kind of thing is happening, it just alerts us. It doesn't only alert. It also blocks the execution until we allow it. We check whether the execution is legitimate or not, and then approve it or keep it blocked. This gives us a little bit of control over this mechanism. Fortinet FortiEDR is also very straightforward and easy to maintain."
"Exceptions are easy to create and the interface is easy to follow with a nice appearance."
"Fortinet FortiEDR's scalability is quite good, and you can add licenses to the solution."
"I get alerts when scripts are detected in the environment."
"What I like the most about this solution is the complexity. It covers a lot of areas, unlike other solutions."
"It has also improved our hunt ability with quick search tools, to zone in on malware or other anomalies. It is able to link items to incidents from other consoles, and works natively with the SIEM."
"The solution's technical support is perfect, so I rate the technical support a ten out of ten"
"Compared to similar solutions, it's quite scalable. You just need to add more storage to scale-up."
"After rack and stack, devices were up and running base configurations within two hours. As with any IPS, tuning is required to stop false positives. This is no different, but the ease of use of the interface allowed my team to start making adjustments within a few hours."
"There are many valuable features. The NDR gives very good network visibility, and the endpoint module has a great feature called "Live Connect" for remote connections. They also have "Tasks" that can be run on endpoints to gather specific information or retrieve logs."
"The initial setup is very straightforward. The deployment of the server doesn't take so long; about a day or two max."
"It ensures the stability of network behavior across various aspects of our network and offers responsive capabilities to address incidents promptly"
"There are times when Symantec Endpoint Detection and Response tags an executable as malicious when it is trying to get executed on the machine. In this case, it prevents the execution and it gives you a process view of things where you can look into what has happened and whether it is a genuine process trying to access some system activities, or it's a malicious one. Depending upon the process, it gives you a clear identification, and we can do the containment from the interface itself and isolate the machine from the network. The process review on network isolation is good."
"IPS and the user interface are good features."
"In Symantec, we have found that the most important feature is Application and Device Control."
"The security is good."
"The most valuable features of this product include network isolation for machines and the ability to work with a consistent and defined set of virtual machines."
"The most valuable features of the solution are that it is easy to use and has good support."
"The solution does all that we expect it to do."
"The setup is quite easy."
"We've encountered challenges during API deployment, occasionally resulting in unstable environments."
"The solution should address emerging threats like SQL injection."
"Cannot be used on mobile devices with a secure connection."
"FortiEDR could add a separate scanning dashboard. In incident management, we prefer to remove the endpoint system from the environment and scan the system. We typically use Symantec for that, but if we want to use FortiEDR for that, then we need a scanning tab to clarify things."
"Detections could be improved."
"We've had a lot of false positives; things incorrectly flagged that require manual configuration to allow. Even worse, after we allow a legitimate program, it sometimes gets flagged again after an update. This has caused a lot of extra work for my team."
"I would like the solution to extend beyond endpoint protection and include other attack surfaces such as other network components."
"I haven't seen the use of AI in the solution."
"There is room for improvement in email security. It's a security issue. If you're aiming for XDR, covering the entire threat landscape is crucial."
"Configuration, in terms of building the collector and communicating with endpoints, is complex."
"Fidelis Endpoint is an expensive product making it one of its shortcomings that needs improvement."
"The interface bug needs to be squashed once and for all. This has been the predominant issue with an otherwise stellar product. It reboots itself unscheduled, about once a month, due to a memory buffer flaw in the interface."
"The reports in the endpoint area of Elevate can be improved."
"We position the solution as an antivirus, but this part of the solution needs improvement. They need to generally enhance the features that they have, rather than adding anything new."
"I encounter difficulty removing certain entries in behavior or alerts; likewise, I am unable to add specific calls."
"The product doesn’t offer MDM functionality under its current licensing model."
"The solution can always be more stable and more secure."
"While they are quite dynamic, they need to ensure they are detecting threats faster in the future to keep people safer."
"It would be beneficial to have more integration and compatibility with other platforms."
"It would be good if it can anticipate zero-day attacks. I don't know how it can be done and if it is even a feature of this product."
"In the future, it would be nice to have playbooks in the tool, to allow for some of the common activities to be automated. For example, some of the scannings of the malware can be too manual for a specific device. Additionally, a vulnerability manager would be beneficial."
"That's why I wouldn't recommend it for other systems. It works only with SAP clients. That's why I'm giving it a six. It would get higher if it worked on all networks without the help of SAP."
"They do need to minimize the number of agents installed on a server."
More Symantec Endpoint Detection and Response Pricing and Cost Advice →
Fidelis Elevate is ranked 41st in Endpoint Detection and Response (EDR) with 7 reviews while Symantec Endpoint Detection and Response is ranked 24th in Endpoint Detection and Response (EDR) with 28 reviews. Fidelis Elevate is rated 8.4, while Symantec Endpoint Detection and Response is rated 7.6. The top reviewer of Fidelis Elevate writes "Advanced threat detection capabilities with comprehensive incident response features providing robust cybersecurity for organizations". On the other hand, the top reviewer of Symantec Endpoint Detection and Response writes "A highly stable and affordable solution for detecting and preventing security threats". Fidelis Elevate is most compared with Microsoft Defender for Endpoint, VMware Carbon Black Cloud, CrowdStrike Falcon, Vectra AI and NetWitness XDR, whereas Symantec Endpoint Detection and Response is most compared with Microsoft Defender for Endpoint, Trend Vision One, Kaspersky Endpoint Detection and Response Expert, Bitdefender GravityZone EDR and Intercept X Endpoint. See our Fidelis Elevate vs. Symantec Endpoint Detection and Response report.
See our list of best Endpoint Detection and Response (EDR) vendors and best Endpoint Detection and Response (EDR) vendors.
We monitor all Endpoint Detection and Response (EDR) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.