We performed a comparison between Intercept X Endpoint and Symantec Endpoint Detection and Response based on real PeerSpot user reviews.
Find out in this report how the two Endpoint Detection and Response (EDR) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The product's initial setup phase is very easy."
"he solution is an anti-malware product that integrates well with other vendor products such as firewalls, SIEM, etc. It captures threat intelligence and gives you better visibility. The product also has sandboxing features."
"Having all monitoring, response, tracking, and mitigation tools in one dashboard provides our analysts and SOC team with a comprehensive view at a glance."
"The console is easy to read. I also like the scanning part and the ability to move assets from one to the other."
"NGAV and EDR features are outstanding."
"Impressive detection capabilities"
"The stability is very good."
"It is stable and scalable."
"The package we use also comes with spam filtering features, which are quite useful."
"The patches on offer are very helpful."
"The key factor that attracted me to Sophos Intercept X was the multi-platform. I have multiple clients that have mixed environments of Mac and Windows. I am able to deliver a standard solution, regardless of the platform."
"I find the security heartbeat feature with synchronized security very useful. It's a very nice feature that allows you to basically switch off an endpoint. When an endpoint has got a virus or something like that, or it's infected or compromised, you can isolate it from the network, but only if you've got an XG Firewall as well. It also provides ease of use. It is the only antivirus that can recognize 25 out of the 36 ransomware and virus techniques that have been often used in terms of the behavior base using heuristics. It's beautiful, utterly amazing. No other antivirus can do that."
"I am impressed with the tool's common dashboard feature. The solution is also easy to deploy and manage. Reporting is also easy with the software."
"The solution's initial setup process was straightforward."
"The most valuable feature of the solution is that it is less hash-based than competitors."
"The product efficiently prevents data leakages."
"The Detection vulnerability is very effective."
"The solution does all that we expect it to do."
"I like Symantec EDR's device control and USB security features."
"The solution has great blocking features."
"The most valuable features are that it is easy to connect and global settings are good."
"There are times when Symantec Endpoint Detection and Response tags an executable as malicious when it is trying to get executed on the machine. In this case, it prevents the execution and it gives you a process view of things where you can look into what has happened and whether it is a genuine process trying to access some system activities, or it's a malicious one. Depending upon the process, it gives you a clear identification, and we can do the containment from the interface itself and isolate the machine from the network. The process review on network isolation is good."
"IPS and the user interface are good features."
"The most valuable feature of Symantec Endpoint Detection and Response is its ability to conduct large scans on the endpoints without affecting the network."
"Intelligence aspects need improvement"
"The SIEM could be improved."
"The only minor concern is occasional interference with desired programs."
"FortiEDR can be improved by providing more detailed reporting."
"We've had a lot of false positives; things incorrectly flagged that require manual configuration to allow. Even worse, after we allow a legitimate program, it sometimes gets flagged again after an update. This has caused a lot of extra work for my team."
"The dashboard isn't easy to access and manage."
"They can include the automation for the realtime updates. We have a network infrastructure with remote sites. Whenever they send updates, they are not automated. We have to go into the console and push those updates. I wish it was more automated. The update file is currently around 31 MB. It could be smaller."
"The amount of usage, the number of details we get, or the number of options that can be tweaked is limited in comparison to that with other EDR solutions"
"I have not done it, but integrating it with authenticating the users on the Windows system looks a bit complicated to me. It could be because I don't understand it."
"It would be beneficial if you could expand support for Windows 7 and Windows Server 2008 without charging an additional fee."
"Intercept X could enhance its support services, particularly in terms of response time and resource allocation."
"They don't have the full stack of offerings as compared to the other competitive products that we see."
"The product defends very well on its own but could possibly use enhancement in giving users more controls."
"This solution is not in the high ratings on many of the top review sites. This solution has to be near the top for me to continue using it."
"The pricing could be a bit lower to match the normal retail pricing."
"To be a perfect product, the price would have to be a bit better."
"A significant deterioration in customer support."
"It would be nice to see more granular timeline analysis."
"It should be easier to deploy Symantec's client for end-users."
"The network forensics feature could be improved."
"It is not possible to buy it from the company itself, or resellers in other countries. If it is available, I see that it is offered as part of a larger service. For me, this was not suitable."
"Technical support is not as good as we expect, and resolving problems should be more timely."
"Its UI could be more user-friendly."
"The solution needs to provide better integration."
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Intercept X Endpoint is ranked 4th in Endpoint Detection and Response (EDR) with 101 reviews while Symantec Endpoint Detection and Response is ranked 25th in Endpoint Detection and Response (EDR) with 28 reviews. Intercept X Endpoint is rated 8.4, while Symantec Endpoint Detection and Response is rated 7.6. The top reviewer of Intercept X Endpoint writes "A standard offering with good threat analysis but reduces machine performance". On the other hand, the top reviewer of Symantec Endpoint Detection and Response writes "A highly stable and affordable solution for detecting and preventing security threats". Intercept X Endpoint is most compared with Microsoft Defender for Endpoint, CrowdStrike Falcon, Kaspersky Endpoint Security for Business, SentinelOne Singularity Complete and Seqrite Endpoint Security, whereas Symantec Endpoint Detection and Response is most compared with Microsoft Defender for Endpoint, Trend Vision One, Kaspersky Endpoint Detection and Response Expert, Bitdefender GravityZone EDR and Elastic Security. See our Intercept X Endpoint vs. Symantec Endpoint Detection and Response report.
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