We performed a comparison between Forcepoint Secure Web Gateway and Symantec Proxy based on real PeerSpot user reviews.
Find out in this report how the two Secure Web Gateways (SWG) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The most valuable features are the antivirus as a whole, the anti-malware, and all of the protection features that scan our enterprise devices."
"On the outside, the main differentiation is because Lookout ingest. They have ingested basically all of the apps for the last ten years and all the versions of all the apps, and we have that in a corporate database that allows us to do very large-scale machine learning and analysis on that data set. That's not something that any of the competitors really have the capability to do because they don't have access to the data set. A lot of the apps you can no longer get them because that version of the app is five or six years old, and it just doesn't exist anywhere anymore, except within our infrastructure. So, the ability to have that very rich dataset and learn from that dataset is a real differentiator."
"The solution is stable."
"The protection offered by the product is the most valuable feature. It detects vulnerabilities or traps on our users' phones and then prompts them to clean up their devices. Tools we used previously would only discover, which required us to gather information on the backend, so Lookout is a welcome upgrade."
"The antiviral sandboxing."
"Secure Web Gateway's most valuable features are firewall blocking and anti-malware scanning."
"Transparent Mode: Since we have multiple sites and roaming users, it has helped us in deploying the proxy to users without having to push any configurations to end users."
"I have found the web content filtering and malware filter the most valuable."
"Real-time analytics."
"Most valuable features are content filtering and monitoring."
"For the most part, the solution, when set up correctly, works fine."
"Reporting and automatic updates of website categorization."
"Symantec Proxy’s technical support is very good."
"The content that we are getting is very good. Content caching is also supported."
"The initial setup of Symantec Proxy is easy."
"The solution is scalable."
"The most valuable features of this solution are the URL database, malicious URLs, policies, and policy creation."
"The product is very good, and the URL filtering database is great."
"It's a stable solution."
"It enables us to manage bandwidth for users based on their privilege levels. For example, if a user wants to use a certain application or resource, we can provide access based on their privileges."
"The stability depends on the service from where you access it. Because sometimes, the place you are in, you have Gateway. You don't have Gateway. The gateway is overutilized. At the end, you need to go through their gateways. And this is the key point here. You have a tracking point. If it's not well orchestrated, and it scales up as you add more to the existing team, you will suffer"
"We just submitted an enhancement request reflecting the main area we want to see improvement in; the APIs. Currently, we're able to build dashboards, but it's somewhat backward because we use our MDM API to create them. Lookout should provide API to customers so we can query our data and use it in our cloud, and this is the only outstanding area for improvement with the product right now."
"From the analysis that we've done, they do seem to be maybe a step behind in trying to enter the market with a new solution. But when they do pick up, they do come out with some good products."
"Lookout was moving into the SSE space. And so their work on SecureWeb Gateway and SD-WAN is still sort of evolving."
"The initial setup can be complex."
"Database synchronization failures"
"I would suggest focusing on improving the GUI's stability, especially when implementing new filters or patches."
"A feature we wish to see addressed in the next release of Forcepoint Secure Web Gateway involves its administration."
"The reporting must be improved."
"I have been in contact with technical support several times, and I am not happy with them."
"The Sandbox solution should be integrated with the NIST to handle whatever new vulnerabilities or new sites are identified as potential threats."
"The product could be improved by including a consolidated product that can carry on Forcepoint product email, web, and DLP."
"The solution could improve by having better documentation."
"The deployment is quite difficult."
"Support response time and case resolution could be improved."
"The platform's pricing needs improvement."
"Marketing needs improvement in Symantec Proxy, as it needs to catch up in sales here in the Asia Pacific region. Symantec Proxy licensing renewal also needs improvement."
"The initial setup is actually quite complex to install because our users don't have admin rights on the boxes and there's no remote install option by an administrator."
"Symantec Proxy needs to include content management capabilities."
"One area for improvement in Symantec is the lack of a reporting server or dashboard integration with SIM."
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Forcepoint Secure Web Gateway is ranked 5th in Secure Web Gateways (SWG) with 47 reviews while Symantec Proxy is ranked 14th in Secure Web Gateways (SWG) with 18 reviews. Forcepoint Secure Web Gateway is rated 7.8, while Symantec Proxy is rated 7.2. The top reviewer of Forcepoint Secure Web Gateway writes "Simple to set up, reliable, and offers great reporting". On the other hand, the top reviewer of Symantec Proxy writes "A user-friendly solution with good technical support". Forcepoint Secure Web Gateway is most compared with Zscaler Internet Access, Cisco Umbrella, Fortinet FortiProxy, Fortinet FortiGate SWG and Cisco Web Security Appliance, whereas Symantec Proxy is most compared with Skyhigh Security, Netskope Next Gen Secure Web Gateway, Zscaler Internet Access, McAfee Web Gateway Cloud Service and Symantec Secure Web Gateway. See our Forcepoint Secure Web Gateway vs. Symantec Proxy report.
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