We performed a comparison between Forcepoint Secure Web Gateway and Zscaler Internet Access based on real PeerSpot user reviews in five categories. After reading all of the collected data, you can find our conclusion below.
Comparison Results: According to user feedback, Forcepoint Secure Web Gateway is the preferred option compared to Zscaler Internet Access due to its more comprehensive features such as enterprise DLP, granular policies, and real-time monitoring. While Zscaler Internet Access offers advanced threat protection and has a cloud-native proxy architecture, users have suggested improvements in user-friendliness, performance, and technical support. Some users also find Zscaler Internet Access pricing to be expensive, while opinions on Forcepoint Secure Web Gateway pricing are mixed. Overall, Forcepoint Secure Web Gateway provides a reliable sense of security and protection for organizations.
"The protection offered by the product is the most valuable feature. It detects vulnerabilities or traps on our users' phones and then prompts them to clean up their devices. Tools we used previously would only discover, which required us to gather information on the backend, so Lookout is a welcome upgrade."
"The most valuable features are the antivirus as a whole, the anti-malware, and all of the protection features that scan our enterprise devices."
"On the outside, the main differentiation is because Lookout ingest. They have ingested basically all of the apps for the last ten years and all the versions of all the apps, and we have that in a corporate database that allows us to do very large-scale machine learning and analysis on that data set. That's not something that any of the competitors really have the capability to do because they don't have access to the data set. A lot of the apps you can no longer get them because that version of the app is five or six years old, and it just doesn't exist anywhere anymore, except within our infrastructure. So, the ability to have that very rich dataset and learn from that dataset is a real differentiator."
"The solution is stable."
"The initial setup is easy. It's not difficult."
"The most valuable feature is the categorization, where you can allow general access to an application but limit specific features."
"The GUI is quite nice."
"The spam filter is very effective."
"It has got a really good URL categorization database. It is simple to set up. It is also easy to use and quite intuitive. It has got a nice utility for troubleshooting."
"Forcepoint Secure Web Gateway has improved our organization through its ease of use."
"Ability to send decrypted traffic to other security solutions for inspection."
"The critical role is web URL filtering."
"In terms of management and visibility, there is a single panel where you can configure the policies for your entire organisation worldwide."
"There is no lag in service when accessing the internet."
"The scanning feature is impressive, because they do not introduce a big latency to the traffic."
"Zscaler covers all the features needed to replace a VPN or proxy solution. They are good. They've been on the market for 15 years now, so they are mature enough."
"One feature that is valuable to me from an implementation point of view is that it's very easy to implement."
"The VPN is valuable, as the whole technology is very different from a traditional VPN."
"We enjoy all of the proxy capabilities and the capability to integrate into the SIEM/SOC solution."
"The best thing about Zscaler Internet Access is the website filtering. In the UAE it's quite an important feature because most of the malware comes through the SQL injection and through downloads from websites. Zscaler helps protect against that."
"The stability depends on the service from where you access it. Because sometimes, the place you are in, you have Gateway. You don't have Gateway. The gateway is overutilized. At the end, you need to go through their gateways. And this is the key point here. You have a tracking point. If it's not well orchestrated, and it scales up as you add more to the existing team, you will suffer"
"Lookout was moving into the SSE space. And so their work on SecureWeb Gateway and SD-WAN is still sort of evolving."
"From the analysis that we've done, they do seem to be maybe a step behind in trying to enter the market with a new solution. But when they do pick up, they do come out with some good products."
"We just submitted an enhancement request reflecting the main area we want to see improvement in; the APIs. Currently, we're able to build dashboards, but it's somewhat backward because we use our MDM API to create them. Lookout should provide API to customers so we can query our data and use it in our cloud, and this is the only outstanding area for improvement with the product right now."
"I'd like to see the solution improve the banded optimization to offer more bandwidth control, similar to what is on offer with Blue Coat."
"Overall the software is occupying too much memory space. If they could remedy that, it would be a better experience, because today Windows is occupying too much memory space as well (in terms of the RAM), and this software has also started occupying all the memory. Due to this, I have less space for my other office products and data. I can't, for example, operate a huge Excel sheet or other datasets."
"In the on-premises version, I don't like the deployment and structuring of the device."
"The documentation is almost too much, it could be laid out in an easier to understand."
"There are several issues with the product. Version 8.4 can only be managed with a CLI, they removed the nice GUI interface from version 8.1. The load-balancing needs massive improvements. The incident lists don’t sync between appliances, they need to be manually edited for each one."
"We have had latency issues."
"A feature we wish to see addressed in the next release of Forcepoint Secure Web Gateway involves its administration."
"Improve detailed guidelines to deploy the transparent proxy to Firefox users."
"Zscaler Internet Access's troubleshooting is very limited, and their textbook logs need to be more informative."
"Cloud App’s database should be improved."
"Do not expect to pay for the service and start using it, like Gmail. Zscaler requires a proper implementation to be done to make it successful."
"If they can also integrate with the multi-factor authentication to prompt users to do another, second-factor authentication, that would be ideal."
"Zscaler should continue to make the user interface better. They should also improve the backup network and continue to expand it so that it can handle larger numbers of customers."
"Technical support could be better."
"I would like to see more training and video documentation."
"I would like to see the ability to choose a pool of IPs for my company, set up rules based on them, and know that those IPs are not used by other companies."
More Forcepoint Secure Web Gateway Pricing and Cost Advice →
Forcepoint Secure Web Gateway is ranked 5th in Secure Web Gateways (SWG) with 47 reviews while Zscaler Internet Access is ranked 2nd in Secure Web Gateways (SWG) with 46 reviews. Forcepoint Secure Web Gateway is rated 7.8, while Zscaler Internet Access is rated 8.2. The top reviewer of Forcepoint Secure Web Gateway writes "Simple to set up, reliable, and offers great reporting". On the other hand, the top reviewer of Zscaler Internet Access writes "Provides integrated CASB and file sandboxing but could be less expensive ". Forcepoint Secure Web Gateway is most compared with Cisco Umbrella, Symantec Proxy, Fortinet FortiProxy, Fortinet FortiGate SWG and Cisco Web Security Appliance, whereas Zscaler Internet Access is most compared with Cisco Umbrella, Microsoft Defender for Cloud Apps, Netskope , Prisma Access by Palo Alto Networks and CyberArk Privileged Access Manager. See our Forcepoint Secure Web Gateway vs. Zscaler Internet Access report.
See our list of best Secure Web Gateways (SWG) vendors and best Internet Security vendors.
We monitor all Secure Web Gateways (SWG) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.