We performed a comparison between ForgeRock and Ping Identity Platform based on real PeerSpot user reviews.
Find out in this report how the two Access Management solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."I like the way it is handling authentication and authorization."
"Installation and configuration are pretty easy for ForgeRock OpenIDM."
"Their access management solution, OpenAM, is most valuable because it meets the needs of a lot of users."
"Easy to navigate, handle and manage the applications."
"The solution's most valuable feature is the authentication for the consumers. The integration with other third-party applications is excellent."
"Easy to customize and adaptable to any environment."
"The most valuable features are that it is easy to manage and it's stable."
"I like the intelligent authentication feature."
"We use the product to run different reports."
"The soundness of the solution is its most valuable feature. For example, if you are in our corporate network, you can log on without any traffic interfering."
"This is a user-friendly solution."
"PingFederate is very flexible. We can do many customizations, and it also provides an SDK to tailor it to our specific requirements. There are also numerous plugins available. I've worked with tools like ForgeRock and Okta, but I find PingFederate to be the most customizable."
"The only feature we were looking for in PingID was SSO integration with our existing web app."
"It is a scalable solution...It is a stable solution."
"I find the auto-discovery feature the most valuable. It helps us automate a lot of things using a single password across applications."
"PingFederate gives you granular control over the settings. There are many options for fine-tuning policies."
"The product's support services in the French language are not free."
"The solution's deployment should be made easier."
"They should improve the solution by include reporting."
"We're worried about the scaling. We're told it will be okay and there won't be issues, however, I'm not 100% convinced."
"We raised tickets asking for improvements, but sometimes we don't get the proper solution. They are responding, but the ticket is open for weeks and weeks. For some issues, we don't get a satisfactory solution or the solution doesn't work."
"Automatic Deployment needs improvement. it could be made easier."
"Lacks simplified documentation within the tool that requires use of a separate portal."
"In an upcoming release, the solution could improve by limiting the need to do customizations."
"The management console needs to be improved. PingID should revise it."
"PingID's device management portal should be more easily accessible via a link. They provide no link to the portal like they do for the service. The passwordless functionality could be more comprehensive. You can't filter based on hardware devices. Having that filtering option would be great. Device authentication would be a great feature."
"The solution should allow for better integration with other platforms and the UBT."
"PingID classifies the type of environment into internal and external, which is an area for improvement because you need to take additional steps to trust internal and external users."
"We have encountered instances where it is not easy to do authentication."
"They could use some bio-certification. It's just more user-friendly and more convenient than entering the one time passes. That would be an improvement."
"It has a long way to go until it is a cloud-based solution."
"PingFederate's UI could be streamlined. They have recently made several improvements, but it's still too complex. It's a common complaint. The configuration should be simplified because the learning curve is too steep."
ForgeRock is ranked 5th in Access Management with 27 reviews while Ping Identity Platform is ranked 3rd in Access Management with 19 reviews. ForgeRock is rated 8.0, while Ping Identity Platform is rated 8.4. The top reviewer of ForgeRock writes "Governance and access management solution used for multi-factor authentication that is outdated with an unresponsive UI". On the other hand, the top reviewer of Ping Identity Platform writes " A highly stable tool offering extremely helpful technical support to its users". ForgeRock is most compared with SailPoint Identity Security Cloud, Microsoft Entra ID, Auth0, Symantec Siteminder and Saviynt, whereas Ping Identity Platform is most compared with Microsoft Entra ID, Symantec Siteminder, Microsoft Active Directory, SailPoint Identity Security Cloud and RSA SecurID. See our ForgeRock vs. Ping Identity Platform report.
See our list of best Access Management vendors and best Customer Identity and Access Management (CIAM) vendors.
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