We performed a comparison between Fortinet FortiSOAR and Splunk SOAR based on real PeerSpot user reviews.
Find out in this report how the two Security Orchestration Automation and Response (SOAR) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."It is able to connect to an ever-growing number of platforms and systems within the Microsoft ecosystem, such as Azure Active Directory and Microsoft 365 or Office 365, as well as to external services and systems that can be brought in and managed. We can manage on-premises infrastructure. We can manage not just the things that are running in Azure in the public cloud, but through Azure Arc and the hybrid capabilities, we can monitor on-premises servers and endpoints. We can monitor VMware infrastructure, for instance, running as part of a hybrid environment."
"Previously, it was a little bit difficult to find where an incident came from, including which IP address and which country. So in Sentinel, it's very easy to find where the incident came from since we can easily get the information from the dashboard, after which we take action quickly."
"The best feature is that onboarding to the SIM solution is quite easy. If you are using cloud-based solutions, it's just a few clicks to migrate it."
"The standout feature of Sentinel is that, because it's cloud-based and because it's from Microsoft, it integrates really well with all the other Microsoft products. It's really simple to set up and get going."
"The best functionality that you can get from Azure Sentinel is the SOAR capability. So, you can estimate any type of activity, such as when an alert was triggered or an incident was found."
"The log query feature has been the most valuable because it's very good. You can put your data on the cloud and run queues from Sentinel. It will do it all very fast. I love that I don't have to upload it to an Excel file and then manually look for a piece of information. Sentinel is much faster and is good for big databases."
"We have no complaints about the features or functionality."
"One of the most valuable features is that it creates a kind of a single pane of glass for organizations that already use Microsoft software. So, when they have things like Microsoft 365, it is very easy for them to kind of plug in or enroll those endpoints into the Azure Sentinel service."
"The good news is that FortiSOAR is not hard to maintain. If you prepared well and deployed strong initially, then maintenance will take half an hour every other week, not more than that. A single person can do it."
"The reputation of the brand is very good."
"The most valuable feature of Fortinet FortiSOAR is the playbook, which has to be defined to apply the policies."
"It has a quick detection and response time."
"It is a scalable solution...The implementation phase of the product was not tough or difficult."
"The initial setup is straightforward."
"Fortinet FortiSOAR is a very interactive and user-friendly solution."
"It's great that the solution is integrated with FortiAnalyzer."
"The automation part of the product is great."
"Our customers find it easy to conduct searches and consider it an excellent content management system."
"The best feature is the integration and the custom Python code that we can write. Splunk SOAR provides us with both of these capabilities, allowing us to integrate different security solutions with Splunk SOAR and take remediation actions directly on those security tools."
"So far, the interface is very easy to use."
"When you design a playbook, you can integrate multiple log sources and define rules... After that, the platform automatically compiles all these activities and, based on the results, the analyst only has to indicate whether the result is a true or false positive. That reduces the time and effort involved."
"It has definitely saved a decent amount of time for our analysts so they can focus on other tasks."
"I have found all the security automation platform features of Splunk SOAR to be good. The Automation playbook development is highly useful."
"I like the integration capabilities of Phantom. It has a lot of integrations with other products. Its searching methodologies are also good. It is also easy to understand and easy to create playbooks."
"While I appreciate the UI itself and the vast amount of information available on the platform, I'm finding the overall user experience to be frustrating due to frequent disconnections and the requirement to repeatedly re-authenticate."
"The data connectors for third-party tools could be improved, as some aren't available in Sentinel. They need to be available in the data connector panel."
"It has been a challenge with Azure Sentinel to onboard the Syslog server from FortiGate. Azure Sentinel can work better on that shift between the Syslog server and a firewall."
"I would like to see more AI used in processes."
"When we pass KPIs to the governance department, there's no option to provide rights to the data or dashboard to colleagues. We can use Power BI for this, but it isn't easy or convenient. They should just come up with a way to provide limited role-based access to auditing personnel"
"The product can be improved by reducing the cost to use AI machine learning."
"We do have in-built or out-of-the-box metrics that are shown on the dashboard, but it doesn't give the kind of metrics that we need from our environment whereby we need to check the meantime to detect and meantime to resolve an incident. I have to do it manually. I have to pull all the logs or all the alerts that are fed into Sentinel over a certain period. We do this on a monthly basis, so I go into Microsoft Sentinel and pull all the alerts or incidents we closed over a period of thirty days."
"Sentinel's alerts and notifications are not fully optimized for mobile devices. The overall reporting and the analytics processes for the end user should also be improved. Also, the compatibility and availability of data sources and reports are not always perfect."
"Fortinet FortiSOAR should add more documentation for some use cases."
"Fortinet's tech support overall is not great when they are at their best."
"Fortinet FortiSOAR should improve its analysis."
"The area that needs improvement is integration with multiple third-party vendors."
"I don't currently see where the solution is lacking features. For us and for our clients it works very well and we're pleased with it."
"Technical support could be improved."
"Fortinet FortiSOAR's dashboard is not easy to understand."
"The solution doesn't connect well with the network devices."
"Splunk SOAR has room to improve its offering for small-sized customers. The price is not fair for smaller-sized customers."
"Splunk's support for integration is subpar and has room for improvement."
"Creating playbooks using the solution’s playbook editor, for me, is very cumbersome. There have been instances where I have said to myself that I just don't want to use this editor. I might just use a code block and write my own code within it... The functionality in the playbook editor is 80 percent there, but that 20 percent is still lacking. They could make it more efficient."
"We've run into a few minor issues. Some of the playbook writing is a bit complicated. We've had a few hiccups with the source control. We'd really like to use GitHub deployment keys for a dedicated account. We haven't been able to do that. I think those are some of the major ones."
"It would be ideal if we could automate processes even more."
"SOAR is probably the most unreliable product Splunk has and that's because most of it is content driven from what you put into it. There are certain parts of it that have a little bit of difficulty at volume too. It's always changing. There is new stuff coming out for it that's going to make it a little bit better, but it does have some drawbacks."
"The UI can be more customizable for the clients."
"In my opinion, the focus should be on improving its simplicity, specifically the interface, and configuration."
Fortinet FortiSOAR is ranked 10th in Security Orchestration Automation and Response (SOAR) with 12 reviews while Splunk SOAR is ranked 3rd in Security Orchestration Automation and Response (SOAR) with 30 reviews. Fortinet FortiSOAR is rated 7.4, while Splunk SOAR is rated 8.0. The top reviewer of Fortinet FortiSOAR writes "A stable solution that has a number of available connectors and is simple to automate". On the other hand, the top reviewer of Splunk SOAR writes "Takes most of the work away, but the time they take to implement new features is a little bit of concern". Fortinet FortiSOAR is most compared with Palo Alto Networks Cortex XSOAR, Swimlane, ServiceNow Security Operations, Cisco SecureX and SECDO Platform, whereas Splunk SOAR is most compared with Palo Alto Networks Cortex XSOAR, Cortex XSIAM, ServiceNow Security Operations, Torq and Cisco SecureX. See our Fortinet FortiSOAR vs. Splunk SOAR report.
See our list of best Security Orchestration Automation and Response (SOAR) vendors.
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