We performed a comparison between Google Workspace and Microsoft Exchange based on real PeerSpot user reviews.
Find out in this report how the two Email Applications solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Reduces IT spend, freeing up cash for other areas: sales, marketing, recruitment, etc."
"Convenient to share and collaborate documents."
"Easy-to-build forms are allowing me to get feedback and information from my internal teams as well as from the customers very efficiently with the result data in structured manner."
"A complete integrated environment for our business. I get Google docs, Gmail, online space, and calendar where I can easily perform all documentation, storage, and communications online."
"G Suite and all of Google were the first to have a built-in multifactor authentication without needing to purchase another product."
"It's easy to use."
"It is a stable platform. It is very easy to use, and most importantly, it is very easy to administer. It also gets up and running quite easily."
"The solution helps us to collaborate."
"The initial setup is quite a straightforward process. I don't think it is a very complicated solution. Plenty of things could be more complex, but the ordinary, general settings are quite simple."
"Exchange is a robust system that is well suited for an enterprise environment. It's always up, and we hardly face any technical issues. Exchange has a web interface and integrates perfectly with Microsoft Outlook. This web interface can be easily used to change the passwords from the domain controllers."
"It's an excellent product from Microsoft. It provides more flexibility to the end-users. As it's connected with Teams, it also enables collaboration."
"Microsoft Exchange is comparable to the Outlook client. Both are Microsoft products, and most people are familiar with Outlook. This is why the best feature of Microsoft Exchange is the ease of use. It is more compatible with the client software, especially for Microsoft Outlook. There are a lot of features available that are required for businesses users."
"The email management system is very easy to set up, configure, and use."
"Now, we manage to serve almost 99% of the information."
"Technical support is good."
"The availability group settings are better, so it has inherent scalability. In 2010, they added several sensible rules."
"If your storage requirements in day-to-day work are large, then it will incur an additional cost since free storage is limited."
"There are 120 different products and Google is ready to copy their competitors and vice versa. Some of them work, and some of them don't. There are many newer tools with no-code environments which allow for a leaner self-owned system, where I'm not tied to paying hundreds and thousands of dollars a year to another company."
"Integrating Copilot with Google Workspace is slightly difficult."
"G-Suite is excellent for what we're trying to do, but it could use some extra features. For example, it would be helpful if we had a seamless way to convert Excel macros to Google Sheets."
"The user interface, especially on Google Drive, could be better."
"Google Meet can have a bit more functionality. It should show the views of more people. Right now, it shows just eight at a maximum, or six. When there are more people on the call, more than eight, everyone is not showing."
"It takes a long time to import the data from G Suite into another platform."
"Scalability is not as good as we would like."
"In terms of Microsoft Exchange, I think maybe what can be done is to make it more user-friendly."
"Microsoft could improve on Exchange's hybrid deployment or HCW. They need to improve on that because I was having many issues with HCW in our environment at times."
"Load balancing is lacking."
"There are issues when you add your domain to Microsoft Tenant, and you try to create that. Which is a problem for me."
"Sometimes we don't get support quickly enough - for example, if there's some global hacker attack, we don't get served as quickly. The skills of the technical staff can also vary, and Microsoft could perhaps improve their training."
"There can be occasional challenges during the product's implementation phase, making it an area where improvements are needed."
"Microsoft Exchange's customer support could be faster and more knowledgeable."
"An area for improvement would be the convenience of working with Azure services from Exchange on-premise installations."
Google Workspace is ranked 1st in Email Applications with 92 reviews while Microsoft Exchange is ranked 3rd in Email Applications with 78 reviews. Google Workspace is rated 8.2, while Microsoft Exchange is rated 8.4. The top reviewer of Google Workspace writes "If you misplace things, it's much easier to find them because of the search capability. ". On the other hand, the top reviewer of Microsoft Exchange writes "Very stable with an easy-to-use email management system". Google Workspace is most compared with Microsoft Exchange Online, Amazon WorkMail, IceWarp and ProtonMail, whereas Microsoft Exchange is most compared with Zimbra Collaboration, KerioConnect, HCL Domino, Open-Xchange and Superhuman. See our Google Workspace vs. Microsoft Exchange report.
See our list of best Email Applications vendors and best Wireless Email vendors.
We monitor all Email Applications reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
