We performed a comparison between New Relic and Grafana based on real PeerSpot user reviews in five categories. After reading all of the collected data, you can find our conclusion below.
Comparison Results: Grafana is the preferred option over New Relic due to its open source nature, ability to customize and create visually appealing graphs, flexibility in integration with other tools, and reasonable pricing. While New Relic has reliable monitoring and offers in-depth application information, Grafana is known for its easy-to-use dashboard building and ability to connect with a variety of data sets.
"There are multiple kinds of models there to create dashboards, which is quite useful."
"It is easy to change and move virtual servers."
"It is a stable solution."
"The comparison feature is very good."
"The installation process is easy. We have deployed it on the cloud. I have around 20 to 30 people using the solution in my company."
"Kubernetes could help us to better visualize the trend of our data by recording and displaying our history over a chosen duration, such as the last 30 days."
"It excels in providing comprehensive details when there are downtimes or fluctuations, offering thorough reports."
"The initial setup is straightforward with just a few clicks on the solution's cloud."
"The most valuable features of New Relic are the reports and ease of use."
"The solution is quite stable."
"They have baseline level alerting."
"As soon as it monitors all our systems and is integrated with PagerDuty, the operations team just needs to wait for alerts on their cellphones to fix things."
"The feature I found most valuable is being able to design my queries. It's easy to design a query."
"The simplicity of the dashboard is very good."
"Sometimes, I monitor the user's time of response and use this information to improve the number of servers on the back-end. Or, I can use it to change my back log for front-end developers and improve their response times. It's very important in this case because I can improve the experience of the final user."
"The VPN is one of the solution's most valuable features for us."
"Writing queries can be a bit difficult because the syntax must be maintained."
"The security needs to be improved, such as the capacity to add permissions on dashboards."
"Lacks in-depth graphs and sufficient AI."
"Its UI features to create charts can also be improved. Some features could have a link to the documentation."
"It can take a considerable amount of time to learn the graphs if a long duration is selected."
"The look and feel of the charting and graph capabilities in Grafana could improve. If they provided a storyboard type of feature as they have in other solutions, such as PowerBI. The multi-tenanted and stitch metrics features could improve."
"I have a problem with Grafana in the area of documentation."
"The documentation or training provided by Grafana is limited compared to its competitors, like Splunk."
"How granular I could go down at looking at certain data, especially related to the operations, is limited."
"I would like an infrastructure network that provides real-time views, showing the issues."
"There are times when you restart the engines and the servers have a unique ID for the host and you need to remove the server. It is difficult because some are on-premise and others are production hosts. Having downtime is not very good when updating. However, it is not a constant issue."
"Compared to their competitors, they are missing some features at the moment."
"They should bring the pricing down to be more competitive."
"The integration and configuration of this product in our AWS environment needs improvement on the filtering part. I would like it to go more granular on accounts."
"The solution needs to have staging."
"The APIs could be better. I would also like more APIs and features to integrate with streaming solutions, like Kinesis or Kafka."
Grafana is ranked 6th in Application Performance Monitoring (APM) and Observability with 39 reviews while New Relic is ranked 3rd in Application Performance Monitoring (APM) and Observability with 152 reviews. Grafana is rated 8.0, while New Relic is rated 8.6. The top reviewer of Grafana writes "Agent-free with great dashboards and an active community". On the other hand, the top reviewer of New Relic writes "Has a simple user interface and end-to-end monitoring and self-healing features". Grafana is most compared with Azure Monitor, Sentry, Dynatrace, Elastic Observability and Honeycomb.io, whereas New Relic is most compared with Dynatrace, Datadog, Elastic Observability, Prometheus and Azure Monitor. See our Grafana vs. New Relic report.
See our list of best Application Performance Monitoring (APM) and Observability vendors.
We monitor all Application Performance Monitoring (APM) and Observability reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.