Grafana vs SolarWinds Server and Application Monitor comparison

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Grafana Labs Logo
12,845 views|8,858 comparisons
87% willing to recommend
SolarWinds Logo
5,107 views|3,370 comparisons
87% willing to recommend
Comparison Buyer's Guide
Executive Summary
Updated on Jun 29, 2023

We performed a comparison between SolarWinds Server and Application Monitor and Grafana based on real PeerSpot user reviews in five categories. After reading all of the collected data, you can find our conclusion below.

  • Ease of Deployment: SolarWinds' setup duration can vary greatly, taking anywhere from a few hours up to two months. On the other hand, Grafana's setup duration is generally shorter, ranging from a few minutes up to a couple of weeks. While SolarWinds' deployment process is typically easy, upgrades may pose difficulties. The ease of setup for Grafana varies based on individual opinions.
  • Features: SolarWinds Server and Application Monitor excels in process and service monitoring, infrastructure dependency mapping, and network device performance monitoring. On the other hand, Grafana is highly customizable and visually appealing, offers flexibility in integration with other tools, and has a helpful community for support.
  • Pricing: SolarWinds' pricing is yearly and can differ based on devices and modules, while Grafana offers both open-source and enterprise editions with pricing based on metrics ingested per day. However, planning is important for Grafana due to its heavy resource usage. Grafana's free version is suitable for visualization, but some features require the enterprise version. Additionally, a license is required for commercial use.
  • Service and Support: Some users find SolarWinds' support team to be responsive and knowledgeable, while others have had negative experiences with long wait times and lack of initial knowledge. Similarly, some users praise Grafana's support for being efficient and helpful, while others resort to the community forum for assistance.
  • ROI: SolarWinds Server and Application Monitor is effective in improving performance and productivity while reducing downtime. On the other hand, Grafana enhances data visualization and analytics.

Comparison Results: Grafana stands out due to its open-source nature, flexibility in integration, and visually appealing graphs. SolarWinds falls short in terms of stability, flexibility, ease of use, and pricing, although it offers valuable monitoring capabilities. Grafana's customer service and pricing are positively reviewed. Overall, Grafana is user-friendly and provides a positive return on investment, making it the preferred solution.

To learn more, read our detailed Grafana vs. SolarWinds Server and Application Monitor Report (Updated: May 2024).
771,170 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"It excels in providing comprehensive details when there are downtimes or fluctuations, offering thorough reports.""It integrates well with other solutions.""The dashboards are the most valuable features.""The best thing about Grafana is the visualization. The colors and the ease of use make it very user-friendly.""The most valuable thing was that it had a good visualization tool.""The initial setup is straightforward with just a few clicks on the solution's cloud.""It is easy to change and move virtual servers.""Compatibility with Prometheus databases and the Spring Boot application make it the first choice when moving toward an SRE model."

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"AppInsight. Provides a simple way to get very in-depth monitoring configured for our most popular applications. Exchange, SQL, and SharePoint.""The most valuable feature is the Access Rights Manager.""The component and cable monitoring are good. SolarWinds is more intuitive and user-friendly than AppDynamics. The AppDynamics console is more complex because it's a more feature-rich solution, so it's not easy for somebody to pick it up.""I'd rate technical support at eight out of ten. They are helpful and fast.""I adore the NTA module that provides deep details on ingress/egress traffic for any interface. With a few clicks, you can correlate who is accessing what and when, beside the bandwidth consuming applications/users.""The most valuable feature of SolarWinds Server and Application Monitor is the network devices' performance monitor is the best.""Hardware health: It allows for proactive monitoring of the hardware health and is a game changer.""The features like trends, capacity planning, recommendations, and diagnostics are the main items I focus on for added value."

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Cons
"Its UI features to create charts can also be improved. Some features could have a link to the documentation.""They should improve the functioning of its editing tool.""The solution must provide tutorials and guides.""The documentation or training provided by Grafana is limited compared to its competitors, like Splunk.""The solution should include online support.""The solution has room for improvement with a better API to help automate the construction of the dashboards easier.""More dashboard is required, out-of-the-box, for OpenNMS.""It can take a considerable amount of time to learn the graphs if a long duration is selected."

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"Support for the IBM Mainframe is needed.""The templates could use improvement. Currently, they are quite complex. They should have drag-and-drop functionality instead. It would make it easier to use.""Reporting is the only thing with which we currently have challenges. They have this in two ways. There is the report writer, which is the backend, and we also have web reports, which are on the console. So, they have removed the report writer for the backend reports, and we are making use of the web console, but most of the users are not finding it very interesting to use the frontend reports. I would like them to bring back the report writer. That's the key area within it to improve on the reporting. If they can bring back the report writer, then most users will actually be comfortable. I have some customers who are trying to export their report to an Excel format, but it is not possible because they said any report that has been done from the web console cannot be exported to Excel, but most of the customers need to export their reports to Excel. That's one area they need to work on.""PerfStack can be made more effective. I am sure SolarWinds already has a plan for the same in coming versions.""It needs time-based functions for monitoring. Some things need to be polled on a specific schedule or only during a specific window.""SolarWinds Server and Application Monitor could improve the server monitoring and the web application monitoring features are not good. Microsoft SCOM has better server monitoring.""A lot of times, we have to do a lot of manual cleanups.""The tool’s report feature created issues for us. We needed to gain skills to use that feature. The tool’s customization is not easy since you have to reconfigure the whole system."

More SolarWinds Server and Application Monitor Cons →

Pricing and Cost Advice
  • "​Grafana is free and open source.​"
  • "I use the open source model so it is free."
  • "My company uses the open-source version of Grafana, so it's free."
  • "We use the open-source version of Grafana."
  • "We are using the open-source license."
  • "I give the price an eight out of ten."
  • "You need to purchase the solution's license for its commercial use."
  • "The solution is expensive."
  • More Grafana Pricing and Cost Advice →

  • "I have always said SolarWinds is very “proud” of their products, meaning they are expensive. I cannot afford to purchase all the licenses I need for all the SolarWinds products."
  • "When planning for the number of licenses to purchase, make sure you understand all of the elements within an application required to really understand performance well. In our case, we quickly came to the conclusion that an unlimited license for SAM was the way to go."
  • "Nagios XI, WhatsUpGold, Uptime Software, PRTG, Manage Engine, and SpiceWorks are the other tools that have lower pricing and licensing costs. However, they can't compete with SolarWinds when it comes to the features and functionality that SolarWinds can provide."
  • "I would advise potential buyers to wait until the end of the quarter, end of year, or other time to place orders. There are actually great deals to be had at those times if your budget cycle can match up."
  • "Pricing and licensing is fair for what you get. It does have a great bang-for-the-buck appeal."
  • "SAM is not per server so the pricing model can be deceiving. If you have an enterprise environment, you will quickly exceed your licensing quickly. You should know this before going in."
  • "Understanding the counts of objects to monitor will determine the licensing need. In terms of pricing, it’s not cheap but it’s not expensive as larger vendors whose products don’t have all the features or integrations."
  • "The product might cost you $30,000 USD to buy, but scaling this solution requires the purchase of additional polling engines at $20,000 USD each."
  • More SolarWinds Server and Application Monitor Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:The product's initial setup phase was very easy.
    Top Answer:For me, Grafana is a cheap tool because I don't have to spend much time learning the product since it is a simple solution. I don't know if there are different paid versions of the product.
    Top Answer:I have a problem with Grafana in the area of documentation. There is a problem in the area of some graphs where you connect elements. With Grafana, there is only one name that can be included for ten… more »
    Top Answer:The price is too high. The tool is overpriced. We don't need all the features. The product must minimize the features and reduce the price. It all comes down to pricing. The customers find it pretty… more »
    Top Answer:The biggest pain point is root cause analysis. It is difficult to analyze, assess, and warn my IT department about what will happen in the next five hours. It is also difficult to use AIOps to reduce… more »
    Ranking
    Views
    12,845
    Comparisons
    8,858
    Reviews
    36
    Average Words per Review
    387
    Rating
    7.9
    Views
    5,107
    Comparisons
    3,370
    Reviews
    11
    Average Words per Review
    443
    Rating
    7.3
    Comparisons
    Also Known As
    SolarWinds SAM
    Learn More
    Grafana Labs
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    Overview

    Grafana is an open-source visualization and analytics platform that stands out in the field of monitoring solutions. Grafana is widely recognized for its powerful, easy-to-set-up dashboards and visualizations. Grafana supports integration with a wide array of data sources and tools, including Prometheus, InfluxDB, MySQL, Splunk, and Elasticsearch, enhancing its versatility. Grafana has open-source and cloud options; the open-source version is a good choice for organizations with the resources to manage their infrastructure and want more control over their deployment. The cloud service is a good choice if you want a fully managed solution that is easy to start with and scale.

    A key strength of Grafana lies in its ability to explore, visualize, query, and alert on the collected data through operational dashboards. These dashboards are highly customizable and visually appealing, making them a valuable asset for data analysis, performance tracking, trend spotting, and detecting irregularities.

    Grafana provides both an open-source solution with an active community and Grafana Cloud, a fully managed and composable observability offering that packages together metrics, logs, and traces with Grafana. The open-source version is licensed under the Affero General Public License version 3.0 (AGPLv3), being free and unlimited. Grafana Cloud and Grafana Enterprise are available for more advanced needs, catering to a wider range of organizational requirements. Grafana offers options for self-managed backend systems or fully managed services via Grafana Cloud. Grafana Cloud extends observability with a wide range of solutions for infrastructure monitoring, IRM, load testing, Kubernetes monitoring, continuous profiling, frontend observability, and more.

    The Grafana users we interviewed generally appreciate Grafana's ability to connect with various data sources, its straightforward usability, and its integration capabilities, especially in developer-oriented environments. The platform is noted for its practical alert configurations, ticketing backend integration, and as a powerful tool for developing dashboards. However, some users find a learning curve in the initial setup and mention the need for time investment to customize and leverage Grafana effectively. There are also calls for clearer documentation and simplification of notification alert templates.

    In summary, Grafana is a comprehensive solution for data visualization and monitoring, widely used across industries for its versatility, ease of use, and extensive integration options. It suits organizations seeking a customizable and scalable platform for visualizing time-series data from diverse sources. However, users should be prepared for some complexity in setup and customization and may need to invest time in learning and tailoring the system to their specific needs.

    SolarWinds Server & Application Monitor (SAM) delivers powerful application and server monitoring capabilities for IT pros, enabling them to diagnose and troubleshoot performance issues faster. Do not let slow applications and downtime impact your end-users and business services. Pinpoint the root cause of application issues across various layers of the IT stack. SolarWinds SAM is affordable and easy to deploy, use, and customize. You can automatically discover your system's environment and start monitoring in about an hour. No professional services or consultation needed.

    Sample Customers
    Microsoft, Adobe, Optum, Sky, Nvidia, Roblox, Wells Fargo, BlackRock, Informatica, Maersk, Daimler Truck, SNCF, Atlassian, DHL, SAP, JPMorgan Chase, Cisco, Citi and many others.
    Andr. L. Riis AS, NetSuite
    Top Industries
    REVIEWERS
    Retailer20%
    Computer Software Company20%
    Comms Service Provider13%
    Financial Services Firm13%
    VISITORS READING REVIEWS
    Financial Services Firm22%
    Computer Software Company14%
    Manufacturing Company10%
    Retailer6%
    REVIEWERS
    Financial Services Firm20%
    Construction Company13%
    Recruiting/Hr Firm7%
    Comms Service Provider7%
    VISITORS READING REVIEWS
    Educational Organization41%
    Computer Software Company10%
    Government8%
    Financial Services Firm6%
    Company Size
    REVIEWERS
    Small Business35%
    Midsize Enterprise19%
    Large Enterprise46%
    VISITORS READING REVIEWS
    Small Business18%
    Midsize Enterprise12%
    Large Enterprise70%
    REVIEWERS
    Small Business36%
    Midsize Enterprise15%
    Large Enterprise49%
    VISITORS READING REVIEWS
    Small Business11%
    Midsize Enterprise48%
    Large Enterprise41%
    Buyer's Guide
    Grafana vs. SolarWinds Server and Application Monitor
    May 2024
    Find out what your peers are saying about Grafana vs. SolarWinds Server and Application Monitor and other solutions. Updated: May 2024.
    771,170 professionals have used our research since 2012.

    Grafana is ranked 6th in Application Performance Monitoring (APM) and Observability with 39 reviews while SolarWinds Server and Application Monitor is ranked 18th in Application Performance Monitoring (APM) and Observability with 38 reviews. Grafana is rated 8.0, while SolarWinds Server and Application Monitor is rated 8.0. The top reviewer of Grafana writes "Agent-free with great dashboards and an active community". On the other hand, the top reviewer of SolarWinds Server and Application Monitor writes "We use this product for base and application monitoring. ". Grafana is most compared with New Relic, Azure Monitor, Sentry, Dynatrace and Elastic Observability, whereas SolarWinds Server and Application Monitor is most compared with Azure Monitor, Dynatrace, AppDynamics, Prometheus and SCOM. See our Grafana vs. SolarWinds Server and Application Monitor report.

    See our list of best Application Performance Monitoring (APM) and Observability vendors.

    We monitor all Application Performance Monitoring (APM) and Observability reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.