Splunk Enterprise Security is praised for its threat intelligence, analytics, and monitoring capabilities, as well as its customizable features. Users acknowledge the need for improvements in user interface, query language, alerting, and performance. The pricing is considered high but worth the investment, with positive feedback on operational efficiency and customer support. On the other hand, Honeycomb.io is appreciated for its advanced visualization, query support, and collaborative tools. Users cite challenges with integrations, interface complexity, pricing, and support resources. The ROI is positive, with users highlighting improved performance and productivity. Customer service is highly praised for its helpfulness and responsiveness.
Features: Splunk Enterprise Security excels in threat intelligence, analytics, and scalability. It offers real-time monitoring, user-friendly interface, and detailed reporting. Honeycomb.io stands out with advanced visualization, high cardinality query support, flexible querying, and collaborative features for real-time sharing and discussion.
Pricing and ROI: Splunk Enterprise Security typically has higher setup costs compared to Honeycomb.io, but users find the value justifies the investment. Honeycomb.io offers competitive pricing and straightforward setup, with flexible licensing options to suit different needs and budgets. Splunk Enterprise Security boasts enhanced operational efficiency, threat detection, incident response, and security event visibility. In comparison, Honeycomb.io focuses on valuable insights, troubleshooting efficiency, and cost savings.
Room for Improvement: Splunk Enterprise Security users desire a more user-friendly interface and simplified search queries. They also seek enhanced alerting/reporting features and improved performance. Conversely, Honeycomb.io users want better integrations, simpler UI, more affordable pricing, and improved support/documentation.
Deployment and customer support: Some users reported varying timelines for deployment and setup with Splunk, while users had mixed feedback on the timeframe for implementing Honeycomb.io, emphasizing the importance of considering the context in which these terms are used. Splunk Enterprise Security's customer service is commended for prompt responses, knowledgeable staff, and helpful solutions. In contrast, Honeycomb.io excels in clear communication, expert assistance, and responsiveness, enhancing the overall user experience.
The summary above is based on 140 interviews we conducted recently with Splunk Enterprise Security and Honeycomb.io users. To access the review's full transcripts, download our report.
"The solution's initial setup process was straightforward since we were getting enough support from Honeycomb.io's team."
"Our clients are easily able to modify and evolve their implementations."
"What I really like is that even if you have already collected the data, you can extract fields and can build searches."
"We can quickly search for almost anything across many log sources in seconds."
"Positive features include replication capabilities, software development kits, and the architecture."
"Its compatibility with other SIEMS is very useful."
"The most valuable feature of Splunk is the management and built-in workflows."
"It scales better in the cloud than on-premise."
"The speed of the search engine"
"The process of log scraping gets delayed on Honeycomb.io. At times, it gives false alerts to the application team."
"I think the machine learning should be emphasized. Now, it's really important to analyze Big Data, data mining. A SIEM solution, like Splunk, needs an improved data mining solution, artificial intelligence."
"The solution could use a different licensing model."
"Configuring a few apps is complex, not straightforward."
"Its pricing is extremely high. There are other tools out in the market that are competitive. They do not necessarily have all the functionality, but they are competitive. The professional services we have used have been high as well in comparison to the market."
"It needs integration with a configuration management solution."
"The only improvement I am expecting is the cost of the licensing. Clients are going to other solutions just because of the cost."
"I would like to see more SIEM functionality and a better ticket tool."
"The glass table feature does not perform as expected."
Honeycomb.io is ranked 37th in Application Performance Monitoring (APM) and Observability with 1 review while Splunk Enterprise Security is ranked 1st in Security Information and Event Management (SIEM) with 246 reviews. Honeycomb.io is rated 8.0, while Splunk Enterprise Security is rated 8.4. The top reviewer of Honeycomb.io writes "A valuable solution for application teams to identify downtime and SLO-related issues". On the other hand, the top reviewer of Splunk Enterprise Security writes "It has a drag-and-drop interface, so you don't need to know SQL or Java to construct a query ". Honeycomb.io is most compared with Grafana, Sentry, Datadog, Chronosphere and Observe, whereas Splunk Enterprise Security is most compared with Wazuh, IBM Security QRadar, Dynatrace, Elastic Security and Microsoft Sentinel.
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