We performed a comparison between IBM BPM and OpenText MBPM based on real PeerSpot user reviews.
Find out in this report how the two Business Process Management (BPM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The designer feature, compared to other solutions is easy to use."
"This solution has streamlined our operation and improved the TAT of sales, operations, and underwriters."
"Previously, our company's business automation process was slow. IBM BPM's schedule and response functionalities are excellent...There are countless use cases in which IBM BPM proves to be a valuable tool for my clients."
"Some of the features that I like the most are team management and process performance. They are both very useful and very powerful with regard to the workflow."
"The installation was straightforward."
"Provides the power to understand and automate processes."
"It is a stale solution."
"I rate the technical support a ten out of ten...The product's installation was easy."
"Not just the solution's automation capabilities, but we like everything about it since we are more of a system integrator."
"The initial setup was complex."
"New users will need at least six months to get comfortable with IBM BPM, at least initially. So, there's a learning curve."
"We still have a couple of issues that we are working on right now with stability. Mostly on the configuration side of the tool, and it has been about a month that we have been working to stabilize the platform."
"I'm hearing things might be improving, to really deliver on BPM as opposed to simply workflow. That really should be emphasized a lot more than it has been, because a lot of customers will simply implement the process and leave it there, because the product maybe doesn't emphasize BPM as much as it should, as much as maybe they talk about it in the sales process. The whole idea of BPM, is to iteratively improve the process, and in order to do that you have to have the analytics tool with it. A lot of times that doesn't go as far as it should simply because there's a lot more work to be done for that to happen, and just some sort of technical limitations that don't make that as easy as it should be."
"The options for customization could be improved. More customization using your own code would be beneficial."
"IBM BPM's price could be improved."
"The integration could be improved."
"IBM BPM's UI is an area with shortcomings where improvements are required."
"The user interface could be better in OpenText MBPM."
"There are shortcomings in the solution's support and documentation part."
IBM BPM is ranked 5th in Business Process Management (BPM) with 105 reviews while OpenText MBPM is ranked 41st in Business Process Management (BPM) with 2 reviews. IBM BPM is rated 7.8, while OpenText MBPM is rated 7.0. The top reviewer of IBM BPM writes "Offers good case management and its integration with process design but there's a learning curve". On the other hand, the top reviewer of OpenText MBPM writes " A solution offering good automation capabilities while needing to improve its support and documentation". IBM BPM is most compared with Camunda, Appian, Pega BPM, IBM Business Automation Workflow and Apache Airflow, whereas OpenText MBPM is most compared with Camunda and webMethods Integration Server. See our IBM BPM vs. OpenText MBPM report.
See our list of best Business Process Management (BPM) vendors.
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