We performed a comparison between IBM BPM and SAP Signavio Process Manager based on real PeerSpot user reviews.
Find out in this report how the two Business Process Management (BPM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."One thing that I love about them is that they make it easier to integrate with other systems, especially with the use of smaller files."
"With the Process Center, I can go to one place and view what all the environments are doing."
"I would say that I like its GUI designer the best."
"I liked its robustness the most. It was a very robust platform in my experience. It seemed like a very stable and powerful tool for handling lots of concurrent users and hammering at the system."
"Our customers use the solution as a workflow platform to manage their processes."
"There is information during the process that the analyst will look at, their procedures. We created a part of the application such that the business can change those procedures as needed, on a daily, weekly, monthly basis. As the reps go through the process, they don't necessarily know it's changing, they just know they have to refer to some documentation, and the business can keep that up to date."
"IBM BPM is stable."
"IBM BPM's most valuable features are its speed in implementing and providing any changes."
"It is a stable solution."
"SAP Signavio Process Manager is very responsive."
"There are many valuable features, of course. I would say the main value of Signavio is to have your current process map in a way that is easy to read and derive optimization actions to make it leaner, faster, more user friendly, etc. Another great feature is the visualization, which is easy to see and read. How they map the process is also very user friendly, with drag-and-drop functionality. Also, it's a very self-explanatory, user-friendly solution."
"For the collaboration functions, we use the commenting and quick model functions for process owners who don't have specific knowledge about Process Manager."
"The fact that the repository is available on the web is the most valuable feature. It's a very simple tool. If you can use something simple and visual, you should be able to use the model as well in Signavio. It has the ability, for example, to track versioning control, so if you make updates to the processes, you have the ability to track the versions as well."
"I like the collaboration and the real-time aspects of it."
"As a business transformation suite, Signavio offers a number of integrated helpful tools. The Process Modeler helps with the conceptual work, but is directly integrated with the components of the Workflow Accelerator (Automation) and the Process Intelligence (Mining). This makes Signavio an indispensable service package."
"The features I find most valuable are ease of use and the Collaboration Hub."
"The configuration is not that easy, and the initial deployment took three months."
"Could increase vulnerability and security patches to make it more robust."
"The debugging needs improvement. There is some confusion surrounding the debugging."
"It can definitely be improved in terms of performance and stability."
"We had a weird problem that whenever the database would go down, even for a few seconds, it broke the connection. It would not come back up as it was supposed to. However, working with IBM, we were able to figure out a fix, then it came back up, even after an interruption of the database."
"I would like to see the solution be able to interact with other customer software solutions."
"The analysis reports could be much better."
"IBM BPM lacks openness, that is, the ability to become open for new options in terms of APIs, front-end development, and ecosystem. IBM BPM has been quite closed. One of the main improvements would be to somehow embed the rules engine into IBM BPM. Merging IBM BRMS and the rules engine with IBM BPM would be helpful. If there was some simpler way to define rules without having to put IBM BRMS on top of it, it would be good. It's something that we can get out of Camunda but not out of IBM BPM."
"I think the intuitive handling is an issue which they should be more focused on, especially as we have issues with the glossary. If you want to implement Signavio within procedures in contact with other software, it's quite difficult to integrate and you will have several points where you have to double and triple the work, because you cannot maintain the data centrally. With other solutions, we can integrate it and have only one data transfer, to import and export with other solutions. A glossary is still limiting us."
"SAP Signavio Process Manager's UI is not user-friendly. Its pricing is also high."
"Signavio Process Manager needs to have an integrated document management system to better work with processes that rely heavily on documents and document flows."
"I would like to be able to link a single word within a textual description directly to the glossary."
"I would like to have the option to select the color of items and subgroups in the glossary because right now it is fixed."
"It could be more flexible from a customization point of view, where the user is able to display only whatever he needs."
"I find it difficult to figure out how I can better align this solution with my KPIs."
"I would like to see more integration with the process manager in terms of the workflow accelerator."
IBM BPM is ranked 5th in Business Process Management (BPM) with 105 reviews while SAP Signavio Process Manager is ranked 8th in Business Process Management (BPM) with 58 reviews. IBM BPM is rated 7.8, while SAP Signavio Process Manager is rated 8.2. The top reviewer of IBM BPM writes "Offers good case management and its integration with process design but there's a learning curve". On the other hand, the top reviewer of SAP Signavio Process Manager writes "Has many functionalities and is used to model processes to the former operating model". IBM BPM is most compared with Camunda, Appian, Pega BPM, IBM Business Automation Workflow and IBM WebSphere Application Server, whereas SAP Signavio Process Manager is most compared with Celonis, ARIS BPA, Camunda, Visio and Sparx Systems Enterprise Architect. See our IBM BPM vs. SAP Signavio Process Manager report.
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