We performed a comparison between IBM Security Identity Governance and Intelligence and SailPoint IdentityIQ based on real PeerSpot user reviews.
Find out in this report how the two User Provisioning Software solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."It has a lot of out-of-the-box features. It is flexible, and there are a lot of possibilities to configure and extend it. It is user-friendly. It has an interface that is end-user or business-user friendly."
"Omada's user interface is elegant and easy to work with. I like Omada's ability to automatically generate accounts for new hires and allow them access to all required systems by established policies. Around 80 percent of workers can start working immediately on their first day without requesting further access."
"We don't have to go in and do a lot of the work that we did before. It may have saved us somewhere in the range of 10 to 30 percent of the time we spent on provisioning access."
"It scales in terms of numbers and types of identities. It can govern the on-premise applications as well as the cloud applications. So, it can manage hybrid environments with all types of identities and various load amounts."
"I appreciate all the support we receive from Omada."
"The most valuable aspect of the product is that it is Microsoft-based and it supports all Microsoft technology."
"The Governance and self-service that can be set up so you can use them yourself to work in the system are the most valuable features. End users can be enabled to help themselves."
"Two valuable features of Omada Identity are the ability to discover accounts and link them to identities, and the automatic disabling of inactive accounts or identities."
"Lifecycle management, governance and documentation."
"I would rate the price eight out of 10, with 10 as the best value for money."
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"The most selling modules for SailPoint are the compliance manager and the life cycle manager."
"SailPoint has allowed us to ensure the right people have the right access and to the rights things."
"This solution is great for providing control access across your environment."
"The compliance features are the most valuable features."
"The level of customization for data imports and role modeling, because it helps to integrate faster, support easier and let it reuse the organization role structure."
"SailPoint IdentityIQ has more enriched out-of-box connectors than the others."
"This solution has improved our organization through its ease of application onboarding, approvals, provisioning, and lifecycle UI performance."
"The solution is stable and reliable."
"I would like to see them expand the functionality of the tool to continue to be competitive with the monsters out there. For example, they could add functionality on the authentication side, functionality that Octa and SailPoint have. But they should do that while maintaining the same simplicity that makes Omada a product of choice today."
"The Omada support response time has room for improvement."
"The comprehensiveness of Omada's out-of-the-box connectors for the applications we use could be better. We are getting a new HR system called Cornerstone for which they do not have an out-of-the-box connector, so we have to take the REST connector and play around with it."
"The UI design needs improvement. One or two years ago, Omada changed its user interface to simplify, but the simplification has not really kicked in."
"Omada Identity has two main issues that need to be solved or improved the most. One is its setup or installation process because it's complex and cumbersome. I'm talking about the process for on-premises deployment because I've never tried the cloud version of Omada Identity. Setting up the cloud version should be much easier. The second area for improvement in Omada Identity is that it's piggybacking on Microsoft's complex way of having all kinds of add-ons, extensions, or setups, whether small or large, such as the new SQL Server, and it's cumbersome to make sure that everything works. Omada Identity is a complex solution and could still be improved."
"The current reporting tools in Omada are limited, but we expect significant improvements in the new version."
"The reporting and importing have room for improvement."
"What I would most like to see added to the product is role management, especially enterprise or business role management, and the processes around that."
"Self service center is not always easy to understand."
"The solution is a bit pricey for some regions."
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"They should lower the price and technical support should be better."
"It tends to be more expensive, but at the end of the day, it works."
"When it comes to queries and analysis, I find the reporting module to be very low, very simple."
"I would like for the next release to have a more user-friendly interface."
"Finding integration experts for SailPoint in the North American market can be challenging, and transitioning to a no-code or low-code setup could reduce dependence on specialized skills."
"If there's a price reduction for SailPoint IdentityIQ, that would be helpful. Another area for improvement in the product is the technical support, which needs to be more friendly to customers."
"The product’s cloud offering could be flexible."
"We have had a lot of service breaks because of the lack of support."
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IBM Security Identity Governance and Intelligence is ranked 11th in User Provisioning Software with 2 reviews while SailPoint IdentityIQ is ranked 1st in User Provisioning Software with 61 reviews. IBM Security Identity Governance and Intelligence is rated 7.6, while SailPoint IdentityIQ is rated 8.2. The top reviewer of IBM Security Identity Governance and Intelligence writes "We use the solution to ensure organizations conform to industry base certifications and best practices". On the other hand, the top reviewer of SailPoint IdentityIQ writes "Flexible, easy to customize, and not too difficult to set up". IBM Security Identity Governance and Intelligence is most compared with Microsoft Identity Manager, Saviynt and CyberArk Privileged Access Manager, whereas SailPoint IdentityIQ is most compared with Saviynt, One Identity Manager, Microsoft Entra ID, ForgeRock and Oracle Identity Governance. See our IBM Security Identity Governance and Intelligence vs. SailPoint IdentityIQ report.
See our list of best User Provisioning Software vendors and best Identity Management (IM) vendors.
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