We performed a comparison between New Relic and Instana Dynamic APM based on real PeerSpot user reviews in five categories. After reading all of the collected data, you can find our conclusion below.
Comparison Results: New Relic is preferred over Instana Dynamic APM due to its versatile features, accurate alert mechanisms, end-to-end monitoring, consistent customer service and support, and straightforward pricing. Instana Dynamic APM is praised for its real-time data generation and fast implementation, but lacks certain features and anomaly detection based on AI. New Relic is a stable and reliable solution with a simple user interface, making it easier to use than other tools.
"If a key monitored value has crossed a threshold, it sends out an alert. And the solution is able to intelligently find out if something is beyond the range that it normally resides in."
"It's great for monitoring services and applications."
"The platform’s most valuable feature is the ability to monitor the performance of containers for request and response analysis."
"Sometimes it's able to provide a proper RCA on its own. It's able to correlate different events that occurred and that becomes like an RCA in itself."
"It is a stable solution."
"Instana is very fast to implement and deploy because the dashboards are automated and don't need configuration."
"Visually, it's very good. It provides everything needed for dynamic detection, which is very useful."
"With auto-discovery, we didn't need to consider much. We just installed the agent on the host and it was able to detect everything from the host level up to the service level, for whatever stack was installed, and that includes containers and dockers."
"We use it for monitoring, identifying when services go down, or when they are outside of what we would consider normal operations."
"It is a software solution as a service, so I don't have to manage it on-premise."
"End-user Synthetics and monitoring are very good."
"The stability of New Relic APM is very good."
"The most important thing is that it tells us where the latency in throughput and response time are."
"We were able to integrate with the messaging tool, Slack, which meant that we got notifications whenever something was not quite right."
"The simplicity of the dashboard is very good."
"It does everything we wanted it to do."
"Maybe log monitoring could be better."
"Many managers, as well as our customers, used to ask for reports, such as "top X number of queries that are slow," or "top pages that have the highest number of issues." This is something that can be improved by Instana. Currently, they don't have that kind of reporting available out-of-the-box."
"I think that Instana should improve the university and the certification process, so the users can find experts in Instana with their certification module process."
"While it is already quite good, there is room for improvement in terms of providing better functionality"
"New Relic has a better UI in terms of how it presents the data."
"The integration could be improved with more plugins or open API."
"The solution's monitoring is pretty weak and should be improved."
"We should be able to go back to scenarios during or before the issue. There should be something like a history playback. Such a feature or functionality would be good."
"There are certain features that are not supported in New Relic, such as CATSEARCH, which allows you to do a full-text search."
"I would like to be able to invest less time in IT and ad hocs. We should be concentrating on other issues."
"The browser isn't exactly reliable."
"The price could improve."
"The customization of the start and end time is kind of cool."
"They could improve the education process and how people understand that these tools are very technical. Right now, if someone was to pick it up from day one, it is a very steep learning curve."
"Documentation is one of the biggest things that I have a problem with since its documentation is not clear sometimes."
"The older view is much better than the new view that they have. We'd like to go back to that previous version. The user interface just isn't as nice as it used to be."
Instana Dynamic APM is ranked 23rd in Application Performance Monitoring (APM) and Observability with 12 reviews while New Relic is ranked 3rd in Application Performance Monitoring (APM) and Observability with 152 reviews. Instana Dynamic APM is rated 7.4, while New Relic is rated 8.6. The top reviewer of Instana Dynamic APM writes "A really good GUI that is easy for non-technical users to understand". On the other hand, the top reviewer of New Relic writes "Has a simple user interface and end-to-end monitoring and self-healing features". Instana Dynamic APM is most compared with Dynatrace, AppDynamics, Elastic Observability, IBM Application Performance Management and Datadog, whereas New Relic is most compared with Dynatrace, Datadog, Elastic Observability, Grafana and Honeycomb.io. See our Instana Dynamic APM vs. New Relic report.
See our list of best Application Performance Monitoring (APM) and Observability vendors.
We monitor all Application Performance Monitoring (APM) and Observability reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.