We performed a comparison between Ivanti Neurons Patch for Intune and Kaseya VSA based on real PeerSpot user reviews.
Find out in this report how the two Patch Management solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Both in terms of features and operations, this is a good solution."
"We can set a maintenance window and push the patch."
"We use the solution for security patching of Windows devices."
"The solution is a good product and I have heard that the interface is more friendly than that of Windows."
"Ivanti Patch's most valuable features are the patch module and the package distribution."
"I like the product's Peer to Peer patching feature."
"The most valuable features are device management and support for upgrading applications."
"It is very easy to use, as well as extremely efficient and accurate."
"The most valuable features of Kaseya VSA are remote control, live connect, and automation."
"The most valuable part of this solution is the security features that it offers."
"This solution is our RMM tool and we love the deployment features."
"VSA installs an agent on every computer that allows users to create a help desk ticket with one click. That's why I chose VSA. Many users never create tickets when they have a problem. Sometimes I won't know about an issue until they run into me and say, "Hey, this has been broken for two months.""
"I like the Live Connect module provided by Kaseya. It is a powerful module. I also like the Agent Procedure module. We work with it most of the time."
"The patch management and the remote support are very good, especially the remote support. There is a module built into the solution which allows remote control without necessarily interrupting the user. We could manage things in the background without them seeing or interacting with anything, which is a very useful feature."
"The remote management is quite good. Also, the patch management and service desk are great features of the solution."
"The training that we received was quite good."
"I would like to have better support for the application."
"The reports have to show the compliance level of the patching, which Ivanti does not provide."
"I tried to be a partner of Ivanti and, from this vantage point, the quotes are, perhaps, a bit high."
"Customers sometimes ask about non-existent features, and we pass these requests on to Ivanti."
"Ivanti Neurons Patch for Intune needs to improve stability. We had issues with patching."
"It's a difficult configuration because you need to install many servers in a location, and you have to install the primary server in the main location."
"The product's support and configuration need to improve. It needs to be more scalable."
"Ivanti Patch could be improved with better integration with other cloud solutions."
"We actually upgraded the solution due to the fact that we needed the support for Apple devices. We haven't had a chance to test that part of the product just yet, however, that was our biggest criticism of the product prior to this most recent update."
"The response to bugs is slow and software improvement comes slowly too. The lack of response to our feature requests made it feel like they were going into a black hole. Additionally, when we encountered bugs or issues with the VSA, they were slow to respond to those too."
"The predefined reports are not up to the mark and you have to do a lot of customization."
"I believe we should include a VSA license to provide complete endpoint management."
"The stability of the solution is good but it can be improved."
"I have been looking for a way to deploy patches via the internet to selected equipment from Kaseya VSA, but it seems impossible."
"Its scripting language kind of sucked. They have their own version of PowerShell inside VSA. if you want to reach out and grab endpoint information, for instance, to know how many end devices have a program installed, you actually have to write a script for that. It wasn't like how it is in CrowdStrike where you can just do a search, and it just happened. In VSA, you have to write your own script to do it. In terms of new features, an integrated MDM for mobile devices would be awesome."
"If you compare with other products, Manage Engine has some features that we like but are not present in Kaseya."
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Ivanti Neurons Patch for Intune is ranked 8th in Patch Management with 10 reviews while Kaseya VSA is ranked 5th in Patch Management with 29 reviews. Ivanti Neurons Patch for Intune is rated 8.0, while Kaseya VSA is rated 7.6. The top reviewer of Ivanti Neurons Patch for Intune writes "Allows us to set maintenance windows and deliver patches". On the other hand, the top reviewer of Kaseya VSA writes "Broken from the beginning and never functioned as anticipated". Ivanti Neurons Patch for Intune is most compared with Microsoft Configuration Manager, Microsoft Windows Server Update Services, ManageEngine Patch Manager Plus, Quest KACE Systems Management and Ivanti Security Controls, whereas Kaseya VSA is most compared with Microsoft Configuration Manager, ConnectWise Automate, NinjaOne, Microsoft Windows Server Update Services and Datto Remote Monitoring and Management. See our Ivanti Neurons Patch for Intune vs. Kaseya VSA report.
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